Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
4.4
662 reviews
5 stars
416
4 stars
158
3 stars
52
2 stars
13
1 star
23
What are people saying?
AI-generated from recent customer reviews
Service Quality
Most customers praised the friendly and efficient service, with many noting the staff's politeness and helpfulness.
Food Quality
The food received mixed reviews; while many enjoyed the burgers and ice cream, some reported issues with food preparation and freshness.
Cleanliness
The restaurant was frequently described as clean and well-maintained, contributing positively to the dining experience.
Operational Hours
Several customers expressed frustration with the early closing time and the drive-thru only service, impacting accessibility.
Customer Experience
While many had positive experiences, there were notable complaints about rude staff and incorrect orders, indicating inconsistency in customer interactions.
- CWChristy WaltersOct 30, 20251.0Pell City DQ DON'T KNOW HOW TO DO THEIR JOB
- JMJerry MaysOct 25, 20255.0Friendly staff and clean store.
- NMNoah MerrittOct 19, 20251.0Close too early 8:10pm for no reason. I seen customer there like 10 people.
- TNTim NixonSep 24, 20255.0We showed up last night in the drive through after a baseball game right at closing time without realizing it. The only way I found out was because of the time it took for our food to come out. Instead of telling us that they were closing in 1 minute they cooked us all fresh food and brought it out to us. The crew of this restaurant deserves more praise than I’m able to give them just for being amazing human beings and I will definitely be going back there.
- RRRoss RibaSep 16, 20255.0Go get you a hot fudge Sunday. Great people, great place. Owner cares about the wellbeing of their employees. Which you don’t see a lot these days.
Frequently Asked Questions About Dairy Queen Grill & Chill
Where is Dairy Queen Grill & Chill located?
Dairy Queen Grill & Chill is located at 2034 Martin St S, Pell City, AL 35128-2326, US.
What are the operating hours of Dairy Queen Grill & Chill?
The restaurant is open Monday to Wednesday and Sunday from 10:00 AM to 9:00 PM, and Thursday to Saturday from 10:00 AM to 10:00 PM.
What type of food and treats does Dairy Queen Grill & Chill offer?
They offer soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, Grillburger®, shakes & malts, and DQCakes.com ice cream cakes.
Does Dairy Queen Grill & Chill have drive-thru and seating options?
Yes, Dairy Queen Grill & Chill offers drive-thru service and has both indoor and outdoor seating available.
Is Dairy Queen Grill & Chill family-friendly and accessible?
Yes, it is family-friendly with booster seats, high chairs, wheelchair accessibility, and restrooms available.
Can I order food online or get mobile deals at Dairy Queen Grill & Chill?
Yes, you can order online through their website and download their app for exclusive mobile deals and rewards.
What are some nearby dining options near Dairy Queen Grill & Chill?
Nearby restaurants include Bojangles', Papa Murphy's, and Kami Thai Sushi & Fusion, offering a variety of fast food, pizza, and Asian cuisine.
Are there any nearby healthcare facilities close to Dairy Queen Grill & Chill?
Yes, Encore Rehabilitation, ATI Physical Therapy, Dr. James W. Bedsole Eye Care, Designer Smiles By Benton, True Dermatology, and Pell City Internal and Family Medicine are nearby.
Where can I find nearby financial services around Dairy Queen Grill & Chill?
Nearby financial services include AmFirst Credit Union, World Finance, Myra Carlisle and Company, Coosa Valley Mortgage, Fort McClellan Credit Union, and Western Union.
What nearby businesses could I visit before or after dining at Dairy Queen Grill & Chill?
You can visit nearby shops and services like ABC Store (liquor store), Nail Boutique Spa, Bamawear clothing store, Great Clips and Artistic Hair by Dora beauty salons, and several insurance agencies.