Buffalo Wild Wings

4.2
2043 reviews

About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
290 Vaughn Spur Road, Pell City, AL
35125, United States

Hours

Reviews

4.2
2,043 reviews
5 stars
1,145
4 stars
499
3 stars
195
2 stars
83
1 star
121

What are people saying?

AI-generated from recent customer reviews

Service Quality

Service quality is inconsistent, with some customers praising attentive staff while others report long wait times and poor service.

Food Quality

Food quality varies significantly; some customers enjoy fresh and flavorful dishes, while others receive cold or improperly prepared meals.

Atmosphere

The atmosphere is generally lively and enjoyable, especially for sports viewing, but some find it too loud or crowded.

Takeout Issues

Many customers have experienced problems with takeout orders, including incorrect items and long wait times.

Staff Recognition

Several reviews highlight specific staff members for their exceptional service, indicating that good service can enhance the dining experience.
  • AZ
    Alabama Zephyr
    3 days ago
    1.0
    DO NOT RECCOMEND!! Placed a to go order at the restaurant today because I couldn't order what I wanted which was just the spicy tenders online. - how old are the eight tenders which was $16 and I was given one dipping sauce! 1 for 8 tenders!! 10 employees use common sense, she told me it came with two different dipping sauces which I told her I didn't want because I have food allergies, so you would think that I would have at least gotten two dipping sauces with my order! Is somebody's math so bad they can't even replace one for one?! This particular Buffalo Wild Wings is now on my no-go list. Very frustrating!
  • KE
    Keith Epperson
    Nov 12, 2025
    1.0
    Pathetic ever time you try to call an order in they appear to be so busy they want to put you on hold Very poor customer service if they have to put you on hold to take a order they need to hire more help. Seems like corporate needs to step in and change management staff It’s appears the owner only commits on the positive reviews. If it’s negative you hear nothing. This place is a disgrace should close its doors
  • MM
    Mark Mich
    Oct 28, 2025
    2.0
    We did carryout two nights in a row (10/26-10/27) and it was like two different restaurants. The first night, the person running the carryout desk was attentive and made sure we had all of the condiments and utensils we needed. Our food was prepared as ordered and tasted great. So, we went back for a second night. Mistake! We waited 10 minutes for someone to appear at the carryout desk. When we ordered two bleu cheese dip for our wings, we got one bc and one ranch. No eating utensils. The wings were in the same container as our sides (they were separate the night before) so our sides were covered in sauce. Obviously, after the first experience we went back. Not so sure after the second.
  • CM
    Cheri Mullenix
    Oct 26, 2025
    1.0
    Wow....I have never been so disappointed with a pick up order as I am tonight. The tenders which were supposed to be plain breaded tossed in sweet bbq...for my small children, they were spicy tenders....awesome. Traditional wings for were sauced wrong, which I can deal with....but the part that just put me over the edge...sandbagged wings ( and for those people who dont understand the reference it means the cook dropped a bunch of wings and let the die under the heat lamp so they are hard and dry despite the sauce to cover up what they did). Bdubs sorry, from now on ill be doing my pick up orders with wingstop....at least they cook their wings to order.
  • LF
    Layne Flournoy
    Oct 26, 2025
    2.0
    Drinks are poorly poured. Food is not bad but less fries than a kids meal at McDonalds but cost more than a happy meal. The wings had drizzled sauce on them. Good service though. I just paid $31 (before tip) for 6 boneless wings, a side order of fries, and a double Jameson.

Frequently Asked Questions About Buffalo Wild Wings

Where is Buffalo Wild Wings located in Pell City?

Buffalo Wild Wings is located at 290 Vaughn Spur Road, Pell City, AL 35125.

What are the opening hours of Buffalo Wild Wings in Pell City?

Buffalo Wild Wings is open Monday to Wednesday and Sunday from 11:00 AM to 10:00 PM, Thursday from 11:00 AM to 11:00 PM, and Friday and Saturday from 11:00 AM to midnight.