Service quality is inconsistent, with some customers praising attentive staff while others report long wait times and poor service.
Food Quality
Food quality varies significantly; some customers enjoy fresh and flavorful dishes, while others receive cold or improperly prepared meals.
Atmosphere
The atmosphere is generally lively and enjoyable, especially for sports viewing, but some find it too loud or crowded.
Takeout Issues
Many customers have experienced problems with takeout orders, including incorrect items and long wait times.
Staff Recognition
Several reviews highlight specific staff members for their exceptional service, indicating that good service can enhance the dining experience.
AZ
Alabama Zephyr
3 days ago
1.0
DO NOT RECCOMEND!! Placed a to go order at the restaurant today because I couldn't order what I wanted which was just the spicy tenders online. - how old are the eight tenders which was $16 and I was given one dipping sauce! 1 for 8 tenders!! 10 employees use common sense, she told me it came with two different dipping sauces which I told her I didn't want because I have food allergies, so you would think that I would have at least gotten two dipping sauces with my order! Is somebody's math so bad they can't even replace one for one?! This particular Buffalo Wild Wings is now on my no-go list. Very frustrating!
KE
Keith Epperson
Nov 12, 2025
1.0
Pathetic ever time you try to call an order in they appear to be so busy they want to put you on hold Very poor customer service if they have to put you on hold to take a order they need to hire more help. Seems like corporate needs to step in and change management staff
It’s appears the owner only commits on the positive reviews. If it’s negative you hear nothing. This place is a disgrace should close its doors
MM
Mark Mich
Oct 28, 2025
2.0
We did carryout two nights in a row (10/26-10/27) and it was like two different restaurants. The first night, the person running the carryout desk was attentive and made sure we had all of the condiments and utensils we needed. Our food was prepared as ordered and tasted great. So, we went back for a second night. Mistake! We waited 10 minutes for someone to appear at the carryout desk. When we ordered two bleu cheese dip for our wings, we got one bc and one ranch. No eating utensils. The wings were in the same container as our sides (they were separate the night before) so our sides were covered in sauce. Obviously, after the first experience we went back. Not so sure after the second.
CM
Cheri Mullenix
Oct 26, 2025
1.0
Wow....I have never been so disappointed with a pick up order as I am tonight. The tenders which were supposed to be plain breaded tossed in sweet bbq...for my small children, they were spicy tenders....awesome. Traditional wings for were sauced wrong, which I can deal with....but the part that just put me over the edge...sandbagged wings ( and for those people who dont understand the reference it means the cook dropped a bunch of wings and let the die under the heat lamp so they are hard and dry despite the sauce to cover up what they did). Bdubs sorry, from now on ill be doing my pick up orders with wingstop....at least they cook their wings to order.
LF
Layne Flournoy
Oct 26, 2025
2.0
Drinks are poorly poured. Food is not bad but less fries than a kids meal at McDonalds but cost more than a happy meal. The wings had drizzled sauce on them. Good service though. I just paid $31 (before tip) for 6 boneless wings, a side order of fries, and a double Jameson.
Frequently Asked Questions About Buffalo Wild Wings
Where is Buffalo Wild Wings located in Pell City?
Buffalo Wild Wings is located at 290 Vaughn Spur Road, Pell City, AL 35125.
What are the opening hours of Buffalo Wild Wings in Pell City?
Buffalo Wild Wings is open Monday to Wednesday and Sunday from 11:00 AM to 10:00 PM, Thursday from 11:00 AM to 11:00 PM, and Friday and Saturday from 11:00 AM to midnight.
What type of food and specialties can I expect at Buffalo Wild Wings?
Buffalo Wild Wings serves award-winning Buffalo, New York-style wings with a choice of 26 sauces and seasonings.
Does Buffalo Wild Wings offer takeout services?
Yes, Buffalo Wild Wings in Pell City offers takeout services.
How can I contact Buffalo Wild Wings in Pell City?
You can reach Buffalo Wild Wings by phone at +1 205-814-7177.
What are some dining options near Buffalo Wild Wings?
Nearby dining options include Zaxby's, known for fast food and chicken dishes, and Cracker Barrel Old Country Store, offering American comfort food.
Are there fitness centers near Buffalo Wild Wings?
Yes, Planet Fitness, a gym and sports and recreation venue, is located near Buffalo Wild Wings.
What hotels are available close to Buffalo Wild Wings?
Comfort Suites Pell City I-20 Exit 158 and Comfort Suites motels are conveniently located near Buffalo Wild Wings for accommodation.
Which retail stores are near Buffalo Wild Wings in Pell City?
Nearby retail stores include The Home Depot for home improvement needs, Old Navy for clothing, and Walmart Supercenter for department store shopping.
Is Buffalo Wild Wings suitable for watching sports in Pell City?
Yes, Buffalo Wild Wings is a sports bar offering a great environment to enjoy chicken wings while watching sports games.