Buffalo Wild Wings

4.2
2049 reviews

About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
290 Vaughn Spur Road, Pell City, AL
35125, United States

Hours

Reviews

4.2
2,049 reviews
5 stars
1,147
4 stars
499
3 stars
197
2 stars
83
1 star
123

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported long wait times for food and poor service, including incorrect orders and inattentive staff.

Food Quality

Several reviews mentioned that the food was often cold, overcooked, or not as described, leading to dissatisfaction.

Inconsistent Experiences

Customers noted a wide variation in service and food quality, with some visits being enjoyable while others were disappointing.

Staff Performance

While some servers received praise for their attentiveness and friendliness, others were criticized for being rude or unhelpful.

Atmosphere

The restaurant is generally seen as a fun place to watch sports, but cleanliness and organization were highlighted as areas needing improvement.
  • EE
    Erica
    4 days ago
    1.0
    Went here for a first date we sood in the front over 15mins to just be seated and it wasn't crowded or busy. So random waiter seated us in a random booth area was nasty both floor and tables. Another waiter took our oders for drinks but my date didn't like the bad service we didn't even touch the drinks when the waitress did arrive she said she didn't know who table this was my date said it was ok we was leaving due to the poor service.
  • ME
    Mark Eidson
    Jan 2, 2026
    5.0
    I got mine to go. Hot wings are always good!
  • KK
    Kellie
    Dec 15, 2025
    3.0
    We waited on the waiter and it seemed like forever to get our food. They did not check on us regularly like they should have. Below is what we should have gotten to begin with and what they actually served us.
  • CK
    Cathy Keen
    Dec 8, 2025
    1.0
    Ordered a large takeout order. Had someone stop on their way through to pick it up since we live 20 minutes away only to have them to arrive with only half the order. Called the store and they found the other 60 wings stuffed way in the back of the hotbox. We had to make the 40 minute+ round trip to get what he had forgotten. When we got back home over an hour after our original pickup time the food was so dried out from the hour in the hot box it was nearly inedible. The employee commented on how large the order was but failed to check that he was giving the person everything. Last time I spend $200 at this store.
  • RG
    Renee Graham
    Dec 3, 2025
    3.0
    First and last time I will visit. Chicken wings were over cooked. I ordered the chicken beersteak sandwich. Didnt even resemble the picture on the menu. Wasnt close to be a $13 sandwich. No grilled onions, looked like it was served on a hot dog bun, wish I had taken a picture. Everything, including the service was sub par.

Frequently Asked Questions About Buffalo Wild Wings

Where is Buffalo Wild Wings located in Pell City?

Buffalo Wild Wings is located at 290 Vaughn Spur Road, Pell City, AL 35125.

What are the opening hours of Buffalo Wild Wings in Pell City?

Buffalo Wild Wings is open Monday to Wednesday and Sunday from 11:00 AM to 10:00 PM, Thursday from 11:00 AM to 11:00 PM, and Friday and Saturday from 11:00 AM to midnight.