Many customers reported long wait times for food and poor service, including incorrect orders and inattentive staff.
Food Quality
Several reviews mentioned that the food was often cold, overcooked, or not as described, leading to dissatisfaction.
Inconsistent Experiences
Customers noted a wide variation in service and food quality, with some visits being enjoyable while others were disappointing.
Staff Performance
While some servers received praise for their attentiveness and friendliness, others were criticized for being rude or unhelpful.
Atmosphere
The restaurant is generally seen as a fun place to watch sports, but cleanliness and organization were highlighted as areas needing improvement.
EE
Erica
4 days ago
1.0
Went here for a first date we sood in the front over 15mins to just be seated and it wasn't crowded or busy. So random waiter seated us in a random booth area was nasty both floor and tables. Another waiter took our oders for drinks but my date didn't like the bad service we didn't even touch the drinks when the waitress did arrive she said she didn't know who table this was my date said it was ok we was leaving due to the poor service.
ME
Mark Eidson
Jan 2, 2026
5.0
I got mine to go.
Hot wings are always good!
KK
Kellie
Dec 15, 2025
3.0
We waited on the waiter and it seemed like forever to get our food. They did not check on us regularly like they should have. Below is what we should have gotten to begin with and what they actually served us.
CK
Cathy Keen
Dec 8, 2025
1.0
Ordered a large takeout order. Had someone stop on their way through to pick it up since we live 20 minutes away only to have them to arrive with only half the order. Called the store and they found the other 60 wings stuffed way in the back of the hotbox. We had to make the 40 minute+ round trip to get what he had forgotten. When we got back home over an hour after our original pickup time the food was so dried out from the hour in the hot box it was nearly inedible. The employee commented on how large the order was but failed to check that he was giving the person everything. Last time I spend $200 at this store.
RG
Renee Graham
Dec 3, 2025
3.0
First and last time I will visit. Chicken wings were over cooked. I ordered the chicken beersteak sandwich. Didnt even resemble the picture on the menu. Wasnt close to be a $13 sandwich. No grilled onions, looked like it was served on a hot dog bun, wish I had taken a picture. Everything, including the service was sub par.
Frequently Asked Questions About Buffalo Wild Wings
Where is Buffalo Wild Wings located in Pell City?
Buffalo Wild Wings is located at 290 Vaughn Spur Road, Pell City, AL 35125.
What are the opening hours of Buffalo Wild Wings in Pell City?
Buffalo Wild Wings is open Monday to Wednesday and Sunday from 11:00 AM to 10:00 PM, Thursday from 11:00 AM to 11:00 PM, and Friday and Saturday from 11:00 AM to midnight.
What type of food and specialties can I expect at Buffalo Wild Wings?
Buffalo Wild Wings serves award-winning Buffalo, New York-style wings with a choice of 26 sauces and seasonings.
Does Buffalo Wild Wings offer takeout services?
Yes, Buffalo Wild Wings in Pell City offers takeout services.
How can I contact Buffalo Wild Wings in Pell City?
You can reach Buffalo Wild Wings by phone at +1 205-814-7177.
What are some dining options near Buffalo Wild Wings?
Nearby dining options include Zaxby's, known for fast food and chicken dishes, and Cracker Barrel Old Country Store, offering American comfort food.
Are there fitness centers near Buffalo Wild Wings?
Yes, Planet Fitness, a gym and sports and recreation venue, is located near Buffalo Wild Wings.
What hotels are available close to Buffalo Wild Wings?
Comfort Suites Pell City I-20 Exit 158 and Comfort Suites motels are conveniently located near Buffalo Wild Wings for accommodation.
Which retail stores are near Buffalo Wild Wings in Pell City?
Nearby retail stores include The Home Depot for home improvement needs, Old Navy for clothing, and Walmart Supercenter for department store shopping.
Is Buffalo Wild Wings suitable for watching sports in Pell City?
Yes, Buffalo Wild Wings is a sports bar offering a great environment to enjoy chicken wings while watching sports games.