Bojangles

3.9
547 reviews

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style Restaurant
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
2028 Martin Street, Pell City, AL
35128, United States

Hours

Reviews

3.9
547 reviews
5 stars
249
4 stars
144
3 stars
53
2 stars
25
1 star
76

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rudeness from staff and long wait times.

Food Quality

Mixed reviews on food quality; some customers enjoyed the food while others complained about it being cold, overcooked, or stale.

Cleanliness

Concerns were raised about cleanliness, particularly in the bathrooms and food prep areas.

Staff Friendliness

While some customers praised friendly staff, others experienced rudeness or indifference from employees.

Order Accuracy

Frequent complaints about incorrect orders and missing items.
  • BB
    bpdcale
    Nov 8, 2025
    1.0
    Been standing here for 5 minutes so far. They aren't even busy. Fixing to walk out.
  • CC
    Christopher
    Nov 3, 2025
    1.0
    I visited this location on Friday 10-31-25 at 11:09 am . There was no fried chicken ready they told me it wouldn't be long . I waited over 40 minutes then I walked up to the counter and politely asked how much longer for the chicken and a working standing in the back hollered out across the almost empty restaurant, " he acting like he is starving, it will be ready when it's ready ". As the other table just decided to leave as if they were blatantly robbed at the cost of there chicken . I would not recommend this restaurant for service , and service alone .
  • SC
    Samuel Craig
    Oct 31, 2025
    1.0
    Been standing in line for 5 mins while an old lady served White people in front of me, with like 5 employees… then the WHITE people behind me and rang up right away
  • SP
    Sarah Prater
    Sep 16, 2025
    5.0
    Picked up an order for someone and it was clean and ready to go. Thanks for making my job easier.
  • BC
    brad chancey
    Sep 12, 2025
    1.0
    Walked in at 7 am with a group of 8 men. We stood in the line for several minutes. There was no acknowledgement of our existence. There were two customers in the whole place. We decided to leave and go to Jack's. As we were leaving the building, an employee, maybe the manager was sitting in their car, she was polite and asked why we were leaving. We explained we never got served or even greeted. She apologized. No doubt she was supposed to be working the counter, lol. As we left she got back in her car and continued her phone conversation. It's not a huge deal, Jack's is just down the road.

Frequently Asked Questions About Bojangles

What are the regular dine-in hours for Bojangles in Pell City, AL?

Bojangles in Pell City is open for dine-in service from 5:00 AM to 10:00 PM every day except Sunday, when it opens at 6:00 AM and closes at 10:00 PM.

Does Bojangles offer drive-through service and what are its hours?

Yes, Bojangles offers drive-through service. Hours are 5:00 AM to 10:00 PM Monday through Thursday, 5:00 AM to 11:00 PM on Friday and Saturday, and 6:00 AM to 10:00 PM on Sunday.