Business Details
About
RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style RestaurantBojangles' Restaurants
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Requires reservationsNot available
Location
Hours
Reviews
3.8
556 reviews
5 stars
252
4 stars
144
3 stars
53
2 stars
26
1 star
81
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service, with some praising friendly staff while others reported rudeness and unprofessional behavior.
Food Quality
Food quality is inconsistent; some customers enjoyed fresh and hot meals, while others received cold or overcooked items.
Cleanliness
The restaurant is generally reported as clean, but there were serious concerns about unsanitary conditions in some instances.
Order Accuracy
Frequent complaints about incorrect orders and missing items, leading to customer frustration.
Wait Times
Customers experienced long wait times, particularly during busy hours, affecting overall satisfaction.
- LGLaura Greene1 day ago1.0With no one in the drive-through no one in the restaurant !! I ordered the grilled chicken rice bowl and they told me to pull up and I sat there for 15 minutes waiting! Absolutely unacceptable!! I will never come back here!
- DDDianeJan 5, 20265.0The chicken tenders are real good. I like the large selection of dips. The jalapeño ranch is great. And their biscuits are perfect.
- SSSecret ShopperDec 28, 20255.0Customer service was excellent. The food was great. Very clean and friendly.
- NDNicole DavisDec 20, 20251.0I was told to pull forward in the drive-through so I did and sat there for 15 minutes and my food never came out so I finally went inside and everybody was standing around talking goofing off being on their phone super unprofessional and nobody even apologized for making me wait that long Horrible customer service
- ABAbriam BrownDec 17, 20251.0If I could leave 0 stars, I would. I specifically asked for chicken legs and received thighs in all three boxes I purchased. I also asked if the chicken was spicy, and I was told no—but my child’s mouth is burning! When I asked if they could make a note of my request, the young lady on the phone told me that thighs were all they could give. This is frustrating because your menu clearly lists legs, thighs, breasts, and wings. I’m very upset and, unfortunately, won’t be returning to this specific location.
Frequently Asked Questions About Bojangles
What are the regular dine-in hours for Bojangles in Pell City, AL?
Bojangles in Pell City is open for dine-in service from 5:00 AM to 10:00 PM every day except Sunday, when it opens at 6:00 AM and closes at 10:00 PM.
Does Bojangles offer drive-through service and what are its hours?
Yes, Bojangles offers drive-through service. Hours are 5:00 AM to 10:00 PM Monday through Thursday, 5:00 AM to 11:00 PM on Friday and Saturday, and 6:00 AM to 10:00 PM on Sunday.
Where is Bojangles located in Pell City?
Bojangles is located at 2028 Martin Street, Pell City, AL 35128, USA.
What types of cuisine and meals does Bojangles serve?
Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern fixin’s for breakfast, lunch, and dinner.
Can I order food from Bojangles using a mobile app?
Yes, you can order from Bojangles using their mobile app available on both the Apple App Store and Google Play Store for convenient ordering.
What payment options are accepted at Bojangles?
Bojangles accepts cash, Mastercard, Visa, and travelers checks as payment methods.
Is Bojangles wheelchair accessible?
Yes, Bojangles provides wheelchair accessible entrances and parking, ensuring it is accessible to all guests.
Are there any nearby restaurants or food options close to Bojangles?
Nearby restaurants include Dairy Queen Grill & Chill, Papa Murphy's pizza restaurant, and Kami Thai Sushi & Fusion, offering a variety of dining options in Pell City.
What automotive services are available near Bojangles?
You can find automotive services nearby such as Express Oil Change & Tire Engineers, Havoline Xpress Lube & Tire Pros, and U-Haul Neighborhood Dealer for repairs, maintenance, and truck rentals.
Are there any banking or financial services close to Bojangles?
Yes, nearby financial services include Valley Bank, AmFirst Credit Union, World Finance, and several insurance agencies like Preston Rhodes: Allstate Insurance and Alfa Insurance.