Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Numerous reviews highlighted poor customer service, with reports of rudeness and unprofessional behavior from staff.
Food Quality
Mixed feedback on food quality; while some enjoyed the taste, others reported issues with food being cold, overcooked, or stale.
Wait Times
Many customers expressed frustration with long wait times, particularly in the drive-thru, with some waiting over 20 minutes for their orders.
Cleanliness
Concerns were raised about cleanliness, including reports of unsanitary conditions in the restaurant and bathrooms.
Staff Friendliness
While some customers praised friendly staff, others noted a lack of friendliness and engagement from employees.
AM
Amber Mitchell
Feb 19, 2026
5.0
Staff very pleasant and helpful. This place is very clean and organized. Will be back
LG
Laura Greene
Jan 11, 2026
1.0
With no one in the drive-through no one in the restaurant !! I ordered the grilled chicken rice bowl and they told me to pull up and I sat there for 15 minutes waiting! Absolutely unacceptable!! I will never come back here!
DD
Diane
Jan 5, 2026
5.0
The chicken tenders are real good. I like the large selection of dips. The jalapeño ranch is great. And their biscuits are perfect.
SS
Secret Shopper
Dec 28, 2025
5.0
Customer service was excellent. The food was great. Very clean and friendly.
ND
Nicole Davis
Dec 20, 2025
1.0
I was told to pull forward in the drive-through so I did and sat there for 15 minutes and my food never came out so I finally went inside and everybody was standing around talking goofing off being on their phone super unprofessional and nobody even apologized for making me wait that long Horrible customer service
What are the regular dine-in hours for Bojangles in Pell City, AL?
Bojangles in Pell City is open for dine-in service from 5:00 AM to 10:00 PM every day except Sunday, when it opens at 6:00 AM and closes at 10:00 PM.
Does Bojangles offer drive-through service and what are its hours?
Yes, Bojangles offers drive-through service. Hours are 5:00 AM to 10:00 PM Monday through Thursday, 5:00 AM to 11:00 PM on Friday and Saturday, and 6:00 AM to 10:00 PM on Sunday.
Where is Bojangles located in Pell City?
Bojangles is located at 2028 Martin Street, Pell City, AL 35128, USA.
What types of cuisine and meals does Bojangles serve?
Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern fixin’s for breakfast, lunch, and dinner.
Can I order food from Bojangles using a mobile app?
Yes, you can order from Bojangles using their mobile app available on both the Apple App Store and Google Play Store for convenient ordering.
What payment options are accepted at Bojangles?
Bojangles accepts cash, Mastercard, Visa, and travelers checks as payment methods.
Is Bojangles wheelchair accessible?
Yes, Bojangles provides wheelchair accessible entrances and parking, ensuring it is accessible to all guests.
Are there any nearby restaurants or food options close to Bojangles?
Nearby restaurants include Dairy Queen Grill & Chill, Papa Murphy's pizza restaurant, and Kami Thai Sushi & Fusion, offering a variety of dining options in Pell City.
What automotive services are available near Bojangles?
You can find automotive services nearby such as Express Oil Change & Tire Engineers, Havoline Xpress Lube & Tire Pros, and U-Haul Neighborhood Dealer for repairs, maintenance, and truck rentals.
Are there any banking or financial services close to Bojangles?
Yes, nearby financial services include Valley Bank, AmFirst Credit Union, World Finance, and several insurance agencies like Preston Rhodes: Allstate Insurance and Alfa Insurance.
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Certified March 01, 2026Yext Knowledge Graph
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