Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported rude and unhelpful staff, with several instances of poor treatment and lack of courtesy.
Food Quality
Numerous reviews mentioned cold, old, or incorrectly prepared food, leading to dissatisfaction with the overall dining experience.
Speed of Service
While some customers praised quick service, many others experienced long wait times and slow order fulfillment.
Cleanliness
The restaurant was noted for being clean by some customers, but others reported issues with cleanliness and maintenance.
Order Accuracy
A significant number of reviews highlighted problems with incorrect orders, including missing items and wrong food.
BF
Blake Fulgham
Nov 7, 2025
5.0
My family gets our food to-go at least once a week at this location. The manager on duty is always nice and has our order ready and correct within 5 min. Making Fast Food Great Again.
BA
Barry Alan
Nov 4, 2025
5.0
Nice employees.
JM
Joshua McCurry
Nov 2, 2025
1.0
This is the worst experience I’ve had at a Wendy’s location. The overall cleanliness was unacceptable, and based on the taste and temperature, I’m fairly certain my fries were sitting out since before lunch. I recommend that the local health department inspect this restaurant. On a positive note, I did receive the correct drink.
SN
Sergio Navarrete
Oct 19, 2025
1.0
Always buy here and its excellent ,except tonight October 19th at 8:23 pm , the drive true had an awful actitud, manager should check with their employees, if they have some type of stress they should have a break or a day off and not bring their personal problems to work , Wendy’s always been great on service to customers , but tonight wasn’t
MW
Matthew White
Oct 19, 2025
1.0
Rude employees and cold old food. My fries hours old and the sandwich isn't even passably warm...
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Pelham, AL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Pelham, AL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (205) 985-4443.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Cahaba #1736 Wendy’s serve breakfast?
Yes, this Wendy’s location in Pelham, AL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for drive-thru service at the Wendy's located at 579 Cahaba Valley Rd, Pelham, AL?
The drive-thru at this Wendy's location is open daily from 6:30 AM to midnight.
Does this Wendy's location serve breakfast, lunch, and dinner?
Yes, this Wendy's serves breakfast, lunch, and dinner.
Can I order Wendy's food online or through an app?
Yes, you can order Wendy's food online at order.wendys.com or through the Wendy's mobile app available in the App Store.
What payment options are accepted at this Wendy's?
This Wendy's location accepts American Express, cash, Discover, Mastercard, and Visa for payment.
Is there a drive-thru and dine-in options available at this Wendy's?
Yes, this Wendy's offers both drive-thru and dine-in services, but does not currently offer curbside pickup.
How can I contact the Wendy's at 579 Cahaba Valley Rd for questions or feedback?
You can call this location directly at (205) 985-4443 or reach customer care through their Contact page or by phone at 888-624-8140.
What nearby restaurants can I visit before or after dining at Wendy's?
Nearby restaurants include Arby's, Taco Bell, McDonald's, Burger King, Applebee's Grill + Bar, and Cracker Barrel Old Country Store, offering a variety of cuisines to enjoy around your Wendy's visit.
Are there nearby hotels if I want to stay close to this Wendy's?
Yes, nearby hotels include Sleep Inn Pelham Oak Mountain, Quality Inn Pelham I-65 exit 246, and Ramada Limited Hotel Birmingham Pelham for convenient accommodations near Wendy's.
What nearby entertainment or recreational spots are close to this Wendy's location?
Nearby you can visit Bongos Disco-Bar for nightlife, Geaux Play Sports Training & Fitness for active fun, or The Juicy Seafood restaurant for dining options.
Where can I find Wendy's menu and nutrition information?
You can view menu pricing and nutrition details on Wendy's official menu website or their mobile app, which provide updated nutrition and allergen information for all items.