Wendy's

3.5
758 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
579 Cahaba Valley Rd, Pelham, AL
35124, United States

Hours

Reviews

3.5
758 reviews
5 stars
277
4 stars
158
3 stars
120
2 stars
42
1 star
161

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several instances of poor treatment and lack of courtesy.

Food Quality

Numerous reviews mentioned cold, old, or incorrectly prepared food, leading to dissatisfaction with the overall dining experience.

Speed of Service

While some customers praised quick service, many others experienced long wait times and slow order fulfillment.

Cleanliness

The restaurant was noted for being clean by some customers, but others reported issues with cleanliness and maintenance.

Order Accuracy

A significant number of reviews highlighted problems with incorrect orders, including missing items and wrong food.
  • BF
    Blake Fulgham
    Nov 7, 2025
    5.0
    My family gets our food to-go at least once a week at this location. The manager on duty is always nice and has our order ready and correct within 5 min. Making Fast Food Great Again.
  • BA
    Barry Alan
    Nov 4, 2025
    5.0
    Nice employees.
  • JM
    Joshua McCurry
    Nov 2, 2025
    1.0
    This is the worst experience I’ve had at a Wendy’s location. The overall cleanliness was unacceptable, and based on the taste and temperature, I’m fairly certain my fries were sitting out since before lunch. I recommend that the local health department inspect this restaurant. On a positive note, I did receive the correct drink.
  • SN
    Sergio Navarrete
    Oct 19, 2025
    1.0
    Always buy here and its excellent ,except tonight October 19th at 8:23 pm , the drive true had an awful actitud, manager should check with their employees, if they have some type of stress they should have a break or a day off and not bring their personal problems to work , Wendy’s always been great on service to customers , but tonight wasn’t
  • MW
    Matthew White
    Oct 19, 2025
    1.0
    Rude employees and cold old food. My fries hours old and the sandwich isn't even passably warm...

Frequently Asked Questions About Wendy's

Is Cahaba #1736 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.