Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customer service experiences varied widely, with some praising friendly staff while others reported rude and inattentive employees.
Food Quality
Food quality was inconsistent, with reports of cold, old, or improperly prepared items, though some customers enjoyed fresh and hot meals.
Cleanliness
Cleanliness was a concern for many, with several reviews highlighting unsanitary conditions and a lack of attention to cleanliness.
Order Accuracy
Numerous customers experienced issues with incorrect orders, missing items, and long wait times, leading to frustration.
Management Issues
Several reviews pointed to poor management practices, including rude behavior from managers and lack of supervision over staff.
KW
Keke walker
3 days ago
1.0
They also need to have vegan burger for
ppl that doesn’t eat meat or also fish
WL
Wellman Lim
Dec 12, 2025
4.0
Food was OK but came on a tray rather than takeout bag. Servers were standing around talking rather than attending to the counter.
TW
Terri Willingham
Dec 12, 2025
5.0
The staff was very friendly and the service was excellent. The food was fresh, hot, and delicious.
AB
Ashtin Bivins
Dec 1, 2025
5.0
Food was hot, service was polite and fast, and order was correct. Can't ask for much more than that.
LL
l2thew
Nov 30, 2025
1.0
Stopped here a year ago after hiking over at Oak Mountain I purchased a salad and got food poisoning! I was stuck in my hotel room for 2 days vomiting too sick to drive home this cost me a extra day in the hotel. A year later I figured maybe I can try again a burger might be safer. The 2 workers are crammed in the drive thru area playing on phones. The female walks put looks at me and disappeared to the back guess I am not the demographic they want to serve. After glancing at the kitchen area I was disgusted and left no wonder this place is empty on a Friday night! Probably doesn't help your employees had the drive thru menu off and the signs off to look closed. I walked next door to a very clean and friendly Taco Bell I would avoid this Wendy's at all costs I don't know how the health dept has not shut it down and how its still open.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for drive-thru service at the Wendy's located at 579 Cahaba Valley Rd, Pelham, AL?
The drive-thru at this Wendy's location is open daily from 6:30 AM to midnight.
Does this Wendy's location serve breakfast, lunch, and dinner?
Yes, this Wendy's serves breakfast, lunch, and dinner.
Can I order Wendy's food online or through an app?
Yes, you can order Wendy's food online at order.wendys.com or through the Wendy's mobile app available in the App Store.
What payment options are accepted at this Wendy's?
This Wendy's location accepts American Express, cash, Discover, Mastercard, and Visa for payment.
Is there a drive-thru and dine-in options available at this Wendy's?
Yes, this Wendy's offers both drive-thru and dine-in services, but does not currently offer curbside pickup.
How can I contact the Wendy's at 579 Cahaba Valley Rd for questions or feedback?
You can call this location directly at (205) 985-4443 or reach customer care through their Contact page or by phone at 888-624-8140.
What nearby restaurants can I visit before or after dining at Wendy's?
Nearby restaurants include Arby's, Taco Bell, McDonald's, Burger King, Applebee's Grill + Bar, and Cracker Barrel Old Country Store, offering a variety of cuisines to enjoy around your Wendy's visit.
Are there nearby hotels if I want to stay close to this Wendy's?
Yes, nearby hotels include Sleep Inn Pelham Oak Mountain, Quality Inn Pelham I-65 exit 246, and Ramada Limited Hotel Birmingham Pelham for convenient accommodations near Wendy's.
What nearby entertainment or recreational spots are close to this Wendy's location?
Nearby you can visit Bongos Disco-Bar for nightlife, Geaux Play Sports Training & Fitness for active fun, or The Juicy Seafood restaurant for dining options.
Where can I find Wendy's menu and nutrition information?
You can view menu pricing and nutrition details on Wendy's official menu website or their mobile app, which provide updated nutrition and allergen information for all items.