Wendy's

3.5
764 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
579 Cahaba Valley Rd, Pelham, AL
35124, United States

Hours

Reviews

3.5
764 reviews
5 stars
280
4 stars
160
3 stars
120
2 stars
42
1 star
162

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences varied widely, with some praising friendly staff while others reported rude and inattentive employees.

Food Quality

Food quality was inconsistent, with reports of cold, old, or improperly prepared items, though some customers enjoyed fresh and hot meals.

Cleanliness

Cleanliness was a concern for many, with several reviews highlighting unsanitary conditions and a lack of attention to cleanliness.

Order Accuracy

Numerous customers experienced issues with incorrect orders, missing items, and long wait times, leading to frustration.

Management Issues

Several reviews pointed to poor management practices, including rude behavior from managers and lack of supervision over staff.
  • KW
    Keke walker
    3 days ago
    1.0
    They also need to have vegan burger for ppl that doesn’t eat meat or also fish
  • WL
    Wellman Lim
    Dec 12, 2025
    4.0
    Food was OK but came on a tray rather than takeout bag. Servers were standing around talking rather than attending to the counter.
  • TW
    Terri Willingham
    Dec 12, 2025
    5.0
    The staff was very friendly and the service was excellent. The food was fresh, hot, and delicious.
  • AB
    Ashtin Bivins
    Dec 1, 2025
    5.0
    Food was hot, service was polite and fast, and order was correct. Can't ask for much more than that.
  • LL
    l2thew
    Nov 30, 2025
    1.0
    Stopped here a year ago after hiking over at Oak Mountain I purchased a salad and got food poisoning! I was stuck in my hotel room for 2 days vomiting too sick to drive home this cost me a extra day in the hotel. A year later I figured maybe I can try again a burger might be safer. The 2 workers are crammed in the drive thru area playing on phones. The female walks put looks at me and disappeared to the back guess I am not the demographic they want to serve. After glancing at the kitchen area I was disgusted and left no wonder this place is empty on a Friday night! Probably doesn't help your employees had the drive thru menu off and the signs off to look closed. I walked next door to a very clean and friendly Taco Bell I would avoid this Wendy's at all costs I don't know how the health dept has not shut it down and how its still open.

Frequently Asked Questions About Wendy's

Is Cahaba #1736 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for drive-thru service at the Wendy's located at 579 Cahaba Valley Rd, Pelham, AL?

The drive-thru at this Wendy's location is open daily from 6:30 AM to midnight.