Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Pelham, AL. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 3545 Pelham Parkway for the ultimate SONIC experience!
Location
Hours
Reviews
4.0
1,190 reviews
5 stars
595
4 stars
310
3 stars
116
2 stars
54
1 star
115
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported a mix of excellent and poor service experiences, with some praising friendly staff while others noted long wait times and incorrect orders.
Food Quality
Feedback on food quality was inconsistent; while some enjoyed fresh and tasty meals, others complained about cold, old, or improperly prepared items.
Operational Issues
Several reviews highlighted issues with the accuracy of orders, misleading hours of operation, and poor management responses to customer complaints.
Positive Experiences
Despite the negatives, many customers expressed overall satisfaction with their visits, particularly enjoying the slushes and specific menu items.
- LJLyndon JamesNov 23, 20255.0Always a Great Experience.
- SDStefan DOct 12, 20255.0This Sonic is awesome! Super fast and super friendly and the food is fresh. Great menu options in a five-star overall dining experience. Highly recommend this Sonic if you're hungry and looking for great food and service.
- ZFZeke FasonOct 9, 20255.0Best place to car watch! If you want some live entertainment, just eat your chilly cheese dog and sip your slushy and enjoy watching people hit the curbs pulling in. Or near missed on 31 or simply a v6 mustang give it everything and go nowhere. Definitely a 10 outa 10. Always something going down. Never bored
- CBCorie BetkeSep 15, 20255.0Monyeh and Taylor provided excellent service for me and my parrot. They had bright and friendly smiles. They even gave my parrot some Tots to go. You did well hiring these two. 😊
- S_SouthernBelle _237Aug 24, 20253.0The food is great, the service can be. My biggest complaint is they need to make up their minds on their hours of operation and stay with it. It saids on their website that they open at 8:00 on Saturdays, but they don't. At least, not when I went there. Fix your hours on your website so people are not misled. Some people have to prioritize their time, they don't have time to waste. Simple things like this can affect your business.