Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Pelham, AL. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 2226 Pelham Parkway for the ultimate SONIC experience!
Location
Hours
Reviews
3.9
1,469 reviews
5 stars
690
4 stars
380
3 stars
154
2 stars
65
1 star
180
What are people saying?
AI-generated from recent customer reviews
Service Speed
Many customers reported long wait times for orders, often exceeding 30 minutes, leading to frustration.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, including missing items and wrong food being served.
Food Quality
Customers frequently mentioned cold or poorly prepared food, with complaints about old fries and unappetizing items.
Staff Attitude
Several reviews noted poor customer service, including rude behavior from staff and lack of management oversight.
Cleanliness
The dining area and restrooms received negative feedback for being dirty and poorly maintained.
- TTThe Titan2 days ago1.0Bought 2 drinks and was here at 11pm with no other customers. And waited nearly 30 minutes. Terrible service!
- NLNaeS Lala4 days ago5.0Jalapeño poppers were cooked to order hot and fresh.
- LKLauren KJan 4, 20261.0You can’t get anyone to take order but the food is good
- XCXandra CooperDec 23, 20253.0I love sonic but today the service was very slow. Also, I wasn’t asked if I wanted a drink, or if I wanted sauces. I kinda feel like that’s standard practice in fast food.
- YJYellow JNov 26, 20255.0Nice staff!