Papa Johns Pizza

3.4
164 reviews
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Business Details

2128 Pelham Parkway, Pelham, AL
35124, United States
(205) 982-7272
https://locations.papajohns.com/united-states/al/35124/pelham/2128-pelham-parkway
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About

Pizza Restaurant
At Papa Johns Pizza in Pelham, AL, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Pelham pizza for any occasion. Call us for pizza delivery in Pelham or stop by 2128 Pelham Parkway for carryout to order the best pizza in Pelham, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
2128 Pelham Parkway, Pelham, AL
35124, United States

Hours

Reviews

3.4
164 reviews
5 stars
70
4 stars
29
3 stars
11
2 stars
7
1 star
47

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Numerous customers reported long wait times for delivery, with some orders arriving cold or incorrect.

Customer Service

Feedback highlighted poor customer service experiences, including rude staff and unhelpful management.

Food Quality

While some customers praised the pizza's taste, others complained about undercooked or incorrect orders.

Pricing Concerns

Several reviews mentioned high prices compared to competitors, leading some customers to choose other pizza places.

Inconsistent Experience

Customers noted a mix of positive and negative experiences, with some praising the food and service while others expressed disappointment.
  • LB
    Lea Bates
    Nov 13, 2025
    3.0
    Food is good but every time I order a garlic cup, it never comes with my order.
  • CS
    Chris S
    Oct 2, 2025
    1.0
    I used to love papa John's. The last couple of years I have made the switch to dominos because it's 1/2 the price. I had the urge to swap it up and order Papa John's (even though it would cost twice as much). Big mistake. We typically spend around $40-50 for domino's. For the same amount of food at papa John's it was $88. I also did not realize they now outsource their delivery. After wondering why it was taking so long, I received an email a door dasher would be delivering my food. By the time we got our food it was cold. The order was also wrong. We ordered one of the bread bowls and they forgot the bread bowl! It was literally sauce and chicken pieces poured in a to go box. I will never order from this location (or any papa John's ever again. And if you're reading this, I suggest you take my advice and stick to domino's. The pizza is better, it's (much)cheaper, and it is delivered hot.
  • SS
    Sharon Snyder
    Sep 27, 2025
    5.0
    Picked up pizza today for lunch an it was Delicious I haven't ordered Papa John's in a while but they definitely do have better ingredients with a Great taste I had forgotten how good the Garlic sauce was!
  • SG
    Steve Gluskin
    Aug 23, 2025
    5.0
    Good pizza
  • CC
    Clinton Chapman
    Aug 1, 2025
    3.0
    Website is so slow it is useless. Deals on website don't correspond to deals in store. I eventually had to go to store to order and wait there. The people there tried to be helpful and the deal I got on two largest was cheaper by $5 than on the website. The pizza was good ... Not great. It has been a long time since I've been to Papa Johns and I think I will go somewhere else.
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Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Pelham, AL?

Papa Johns Pizza delivers from 10:30 AM to 11:00 PM Monday through Thursday and Sunday, and from 10:30 AM to midnight on Fridays and Saturdays.

Can I order carryout from Papa Johns Pizza, and what are the takeout hours?

Yes, you can order carryout. Takeout hours are from 10:30 AM to 10:00 PM daily.