Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Pelham, AL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.8
619 reviews
5 stars
314
4 stars
117
3 stars
61
2 stars
34
1 star
93
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised the friendly and helpful staff, others reported rude behavior and poor service.
Order Accuracy
Many customers experienced issues with incorrect orders, leading to frustration and dissatisfaction.
Food Quality
Several reviews mentioned stale or old donuts, with some customers expressing disappointment in the freshness of food items.
Efficiency
Service speed varied significantly; some customers reported quick service, while others experienced long wait times and disorganization.
Location Issues
There were complaints about the store being closed during posted hours and confusion regarding drive-thru only service.
- CRCamelia RogersDec 6, 20252.0I ordered 10 donut holes and received 5 donut holes and a regular donut. They could have just said they didn't have it
- JSJoe ShawNov 29, 20255.0Two young men were very cordial, even made a fresh pot of coffee for us!
- KMKristin McGheeNov 29, 20255.0Marcus is the goat! War eagle!!
- STSteve TaylorNov 7, 20251.0Friday, 11/7, 1:00. No one answered at the drive thru, drove to the window and blew the horn. No one came.
- JGJared GochnourOct 19, 20251.0I come here all the time in mornings on the weekend. Today I watched 4 cars from behind me get there items then my order was completely wrong. I asked for the manager, she was very rude! Will be the last time I come to this dunkin. Service has done nothing but go down at this facility.
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Pelham, AL?
Dunkin' Pelham is open Monday through Friday from 5:00 AM to 8:00 PM, and on Saturday and Sunday from 6:00 AM to 6:00 PM.
Can I order Dunkin' products ahead of time in Pelham?
Yes, you can order ahead using the Dunkin' mobile app or through their online ordering system for a fast grab-and-go experience.
Does Dunkin' in Pelham offer delivery and curbside pickup services?
Dunkin' Pelham offers delivery service and curbside pickup is also available to customers.
What seasonal drinks are currently available at Dunkin' Pelham?
Currently, Dunkin' Pelham offers the new Cookie Butter Cloud Latte, returning Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher as part of their holiday menu.
What types of meals does Dunkin' Pelham serve?
Dunkin' Pelham serves breakfast, lunch, and brunch meals, including coffee, espresso, breakfast sandwiches, and donuts.
Is the Dunkin' location in Pelham equipped with a drive-thru?
Yes, the Dunkin' Pelham location has a drive-thru service for convenient ordering.
Are there any nearby hotels where out-of-town visitors can stay when visiting Dunkin' Pelham?
Yes, there are several nearby hotels including Travelodge by Wyndham Pelham Birmingham, Sleep Inn Pelham Oak Mountain, and Quality Inn Pelham I-65 exit 246 which are convenient for visitors.
What other dining options are available near Dunkin' Pelham for guests seeking a full meal?
Nearby dining options include Hooters, Captain D's, Cracker Barrel Old Country Store, Applebee's Grill + Bar, Taco Bell, Wendy's, McDonald's, Arby's, Burger King, Chick-fil-A, Whataburger, Ruby Tuesday, 2 Pesos Cantina, KFC, Bongos Disco-Bar, and LA COCINITA at Raceway, offering a variety of American, Mexican, seafood, fast food, and bar settings.
Are there any nearby convenience stores or gas stations close to Dunkin' Pelham?
Yes, Chevron gas station and convenience store is located near Dunkin' Pelham, providing easy access to fuel and quick shopping.
How can customers benefit from the proximity of other nearby services like Community Choice Stores and Western Union when visiting Dunkin' Pelham?
Customers can conveniently handle financial services such as installment loans at Community Choice Stores and money transfers at Western Union located nearby, making Dunkin' Pelham a central stop for both refreshments and errands.