Brand Certified
Dunkin'
3.8(625 reviews)
Certified by Dunkin' • Feb 22, 2026
Business Details
480 Cahaba Valley Rd, Pelham, AL
35124, United States
Certified by Dunkin' • Feb 22, 2026
(205) 988-3664
Certified by Dunkin' • Feb 22, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Feb 22, 2026
About
Certified by Dunkin' • Feb 22, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Pelham, AL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Feb 22, 2026
Hours
Certified by Dunkin' • Feb 22, 2026
Reviews
3.8
625 reviews
5 stars
317
4 stars
117
3 stars
61
2 stars
36
1 star
94
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service quality varied widely, with some praising friendly and efficient staff while others reported rude service and long wait times.
Food Quality
Many customers expressed dissatisfaction with the food, citing stale donuts and incorrect orders, while a few enjoyed the freshness of certain items.
Consistency Issues
Frequent complaints about inconsistent order accuracy and varying prices indicate a need for better training and management.
Positive Staff Interactions
Several reviews highlighted positive interactions with specific staff members, indicating that individual employees can significantly enhance customer experiences.
- KTKristin TaylorFeb 8, 20265.0My vanilla Chai latte was so good, I'm getting another on my way to work.
- DSDoug SmithJan 10, 20262.0The service was ok not the best and the food not so good. Had a weird taste and this is what I got could not fix it because of the cheese was melted all over it. Don't think I will be going back
- DDDevonJan 2, 20262.0Poor customer service skills
- TGTea GerlDec 31, 20255.0Great service. Hot food with the best drinks. I'm never dissatisfied.
- JSJay ShihoraDec 19, 20251.0We ordered hash browns and it was completely frozen
Brand Certified Facts from Dunkin'
Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website