Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Pelham, AL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.8
616 reviews
5 stars
312
4 stars
117
3 stars
61
2 stars
33
1 star
93
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service quality are mixed, with some praising friendly and efficient staff while others report rude behavior and long wait times.
Order Accuracy
There are frequent complaints about incorrect orders, with customers receiving the wrong items or missing items altogether.
Product Freshness
Many customers express dissatisfaction with the freshness of food items, particularly donuts, which are often described as stale or old.
Management Issues
Several reviews highlight poor management practices, including disorganization and lack of staff motivation, impacting overall customer experience.
Positive Experiences
Despite the negative feedback, some customers report excellent experiences, citing friendly staff and good coffee, indicating that service can vary significantly.
- STSteve TaylorNov 7, 20251.0Friday, 11/7, 1:00. No one answered at the drive thru, drove to the window and blew the horn. No one came.
- JGJared GochnourOct 19, 20251.0I come here all the time in mornings on the weekend. Today I watched 4 cars from behind me get there items then my order was completely wrong. I asked for the manager, she was very rude! Will be the last time I come to this dunkin. Service has done nothing but go down at this facility.
- MPMolly ParksOct 6, 20255.0They are ALWAYS efficient and, especially, kind. It is hard to find both of those qualities in a fast food restaurant. I really appreciate the hard work and great management of this DD! Keep up the good work, guys!
- AAAshleySep 28, 20255.0Marcus, I believe is the manager at this location I’m not sure. But super helpful person with excellent customer service skills! I really wanted a pumpkin donut and they were all out he was able to accommodate me with something similar and it was delicious!! Thank you again Ashley S.
- JCJesus CamachoAug 30, 20255.0A happy breakfast, I was attended by the woman in the background... very kind!! Thanks
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Pelham, AL?
Dunkin' Pelham is open Monday through Friday from 5:00 AM to 8:00 PM, and on Saturday and Sunday from 6:00 AM to 6:00 PM.
Can I order Dunkin' products ahead of time in Pelham?
Yes, you can order ahead using the Dunkin' mobile app or through their online ordering system for a fast grab-and-go experience.
Does Dunkin' in Pelham offer delivery and curbside pickup services?
Dunkin' Pelham offers delivery service and curbside pickup is also available to customers.
What seasonal drinks are currently available at Dunkin' Pelham?
Currently, Dunkin' Pelham offers the new Cookie Butter Cloud Latte, returning Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher as part of their holiday menu.
What types of meals does Dunkin' Pelham serve?
Dunkin' Pelham serves breakfast, lunch, and brunch meals, including coffee, espresso, breakfast sandwiches, and donuts.
Is the Dunkin' location in Pelham equipped with a drive-thru?
Yes, the Dunkin' Pelham location has a drive-thru service for convenient ordering.
Are there any nearby hotels where out-of-town visitors can stay when visiting Dunkin' Pelham?
Yes, there are several nearby hotels including Travelodge by Wyndham Pelham Birmingham, Sleep Inn Pelham Oak Mountain, and Quality Inn Pelham I-65 exit 246 which are convenient for visitors.
What other dining options are available near Dunkin' Pelham for guests seeking a full meal?
Nearby dining options include Hooters, Captain D's, Cracker Barrel Old Country Store, Applebee's Grill + Bar, Taco Bell, Wendy's, McDonald's, Arby's, Burger King, Chick-fil-A, Whataburger, Ruby Tuesday, 2 Pesos Cantina, KFC, Bongos Disco-Bar, and LA COCINITA at Raceway, offering a variety of American, Mexican, seafood, fast food, and bar settings.
Are there any nearby convenience stores or gas stations close to Dunkin' Pelham?
Yes, Chevron gas station and convenience store is located near Dunkin' Pelham, providing easy access to fuel and quick shopping.
How can customers benefit from the proximity of other nearby services like Community Choice Stores and Western Union when visiting Dunkin' Pelham?
Customers can conveniently handle financial services such as installment loans at Community Choice Stores and money transfers at Western Union located nearby, making Dunkin' Pelham a central stop for both refreshments and errands.