Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Multiple reviews highlighted unsanitary conditions in the dining area and bathrooms, with reports of dirty floors and sticky surfaces.
Service Speed
Customers frequently complained about slow service, with long wait times for food orders, even when there were few or no other customers.
Order Accuracy
Many customers reported issues with incorrect orders, including missing items and wrong food being served.
Food Quality
While some customers enjoyed the food, there were numerous complaints about cold, stale, or poorly prepared items.
Staff Attitude
Several reviews mentioned unprofessional behavior from staff, including rudeness and lack of attention to customers.
ST
Steve Turner
2 days ago
5.0
Came in late after a ballgame. Staff were great bathrooms spotless. Food was fresh.
JY
Jeff Young
Feb 19, 2026
4.0
Most people have visited Wendy's on a frequent basis, my wife and I had not been there in quite a while. We walked in, everything has changed, the chairs and tables, the colors, somewhat looks like an underground subway station. We tried one of those advertised $6 meals. It seems like shrink-flation has struck their burgers. Still quite tasty for the three or four bites to eat the entire sandwich. Chicken nuggets, fries and a drink. You get what you pay for. Positives: food tasted fresh, negatives: the ambience is horrible, chairs are hard to sit on.
DC
diana canty
Jan 25, 2026
5.0
Great salads
KD
Kelly Durkin (Dr.Durkin)
Dec 29, 2025
4.0
Food wasn't hot
CH
Corbin Hill
Dec 26, 2025
2.0
Took us 20 minutes to get food with no line in front of us. At least this place gives the people a job
Is the Wendy's location at 1532 S Us Highway 231, Ozark, AL currently open?
Yes, Wendy's at 1532 S Us Highway 231 in Ozark, AL is currently open and serving customers.
What are the operating hours for Wendy's drive-thru in Ozark, AL?
The drive-thru at this Wendy's location is open from 6:00 AM to 1:00 AM every day, Monday through Sunday.
Does this Wendy's location serve breakfast?
Yes, this Wendy's in Ozark serves breakfast, including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
What payment options are accepted at Wendy's in Ozark, AL?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa as payment options.
Does Wendy's in Ozark offer dine-in and delivery services?
Yes, this Wendy's location offers dine-in, drive-thru, and delivery services where available.
How can I provide feedback or contact Wendy's at this location?
You can provide feedback via Wendy's Customer Care through live chat or by calling 888-624-8140. For direct contact, call (334) 774-0780.
Is there a Wendy's app available for ordering at the Ozark location?
Yes, you can download the Wendy's app from the App Store to place orders conveniently for this location.
What nearby fast food options are close to Wendy's at 1532 S Us Highway 231?
Nearby fast food options include Taco Bell, Zaxby's, and Arby's, all within easy reach if you want to explore other dining choices in the area.
Are there places to shop near Wendy's in Ozark, AL?
Yes, you can find several retail stores nearby such as Badcock Home Furniture & More, Dollar Tree, and Goody's for convenient shopping before or after your meal.
What fitness and wellness options are available near Wendy's Ozark?
Nearby fitness and wellness spots include Anytime Fitness gym, Timberly’s yoga studio, Palm Beach Tan salon, and Massage Therapy of Ozark for your health and relaxation needs.
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