Wendy's

3.6
869 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1532 S Us Highway 231, Ozark, AL
36360, United States

Hours

Reviews

3.6
869 reviews
5 stars
311
4 stars
227
3 stars
140
2 stars
57
1 star
134

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted unsanitary conditions, including dirty dining areas and bathrooms.

Service Quality

Customers reported inconsistent service, with some praising friendly staff while others experienced rudeness and long wait times.

Food Quality

Feedback on food quality was mixed, with some enjoying the meals while others complained about cold or poorly prepared items.

Order Accuracy

Many customers noted issues with incorrect orders and missing items, leading to dissatisfaction.

Atmosphere

The restaurant was described as noisy and chaotic, with distractions from staff socializing and children running around.
  • CD
    Crystal Deason
    Oct 31, 2025
    5.0
    Honestly so sweet in here and the food is fresh and delicious! The woman in charge was so sweet and I will definitely come back to this location.
  • TW
    Theondra Wallace
    Sep 8, 2025
    1.0
    They forgot my fries one day and the next day gave me a credit but didn’t have ANY fries at all
  • ME
    Michael Edwards
    Sep 7, 2025
    1.0
    I have consumed frosties for many years. The vanilla one I got here was by far the worst one I have ever had. It was terrible. I DO NOT recommend going here for a frosty under any circumstances.
  • JP
    Joseph Parker
    Aug 13, 2025
    3.0
    Good food and good customer service but it's a bit loud and inconvenient due to the current construction going on at this location. Drive thru is the only means to order and receive food, no dining in or carrying out.
  • NL
    Nichole Lambert
    Aug 13, 2025
    1.0
    Horrible horrible service. Was the only ones in line while the dine in was shut down ordered 2 bacon cheese burger for $19 waited for 10 mins they bring out one sandwich and waited another 14 for the next one

Frequently Asked Questions About Wendy's

Is 373 Ozark Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.