Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Multiple reviews highlighted unsanitary conditions, including dirty dining areas and bathrooms.
Service Quality
Customers reported inconsistent service, with some praising friendly staff while others experienced rudeness and long wait times.
Food Quality
Feedback on food quality was mixed, with some enjoying the meals while others complained about cold or poorly prepared items.
Order Accuracy
Many customers noted issues with incorrect orders and missing items, leading to dissatisfaction.
Atmosphere
The restaurant was described as noisy and chaotic, with distractions from staff socializing and children running around.
CD
Crystal Deason
Oct 31, 2025
5.0
Honestly so sweet in here and the food is fresh and delicious! The woman in charge was so sweet and I will definitely come back to this location.
TW
Theondra Wallace
Sep 8, 2025
1.0
They forgot my fries one day and the next day gave me a credit but didn’t have ANY fries at all
ME
Michael Edwards
Sep 7, 2025
1.0
I have consumed frosties for many years. The vanilla one I got here was by far the worst one I have ever had. It was terrible. I DO NOT recommend going here for a frosty under any circumstances.
JP
Joseph Parker
Aug 13, 2025
3.0
Good food and good customer service but it's a bit loud and inconvenient due to the current construction going on at this location. Drive thru is the only means to order and receive food, no dining in or carrying out.
NL
Nichole Lambert
Aug 13, 2025
1.0
Horrible horrible service. Was the only ones in line while the dine in was shut down ordered 2 bacon cheese burger for $19 waited for 10 mins they bring out one sandwich and waited another 14 for the next one
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Ozark, AL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Ozark, AL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (334) 774-0780.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 373 Ozark Wendy’s serve breakfast?
Yes, this Wendy’s location in Ozark, AL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
Is the Wendy's location at 1532 S Us Highway 231, Ozark, AL currently open?
Yes, Wendy's at 1532 S Us Highway 231 in Ozark, AL is currently open and serving customers.
What are the operating hours for Wendy's drive-thru in Ozark, AL?
The drive-thru at this Wendy's location is open from 6:00 AM to 1:00 AM every day, Monday through Sunday.
Does this Wendy's location serve breakfast?
Yes, this Wendy's in Ozark serves breakfast, including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
What payment options are accepted at Wendy's in Ozark, AL?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa as payment options.
Does Wendy's in Ozark offer dine-in and delivery services?
Yes, this Wendy's location offers dine-in, drive-thru, and delivery services where available.
How can I provide feedback or contact Wendy's at this location?
You can provide feedback via Wendy's Customer Care through live chat or by calling 888-624-8140. For direct contact, call (334) 774-0780.
Is there a Wendy's app available for ordering at the Ozark location?
Yes, you can download the Wendy's app from the App Store to place orders conveniently for this location.
What nearby fast food options are close to Wendy's at 1532 S Us Highway 231?
Nearby fast food options include Taco Bell, Zaxby's, and Arby's, all within easy reach if you want to explore other dining choices in the area.
Are there places to shop near Wendy's in Ozark, AL?
Yes, you can find several retail stores nearby such as Badcock Home Furniture & More, Dollar Tree, and Goody's for convenient shopping before or after your meal.
What fitness and wellness options are available near Wendy's Ozark?
Nearby fitness and wellness spots include Anytime Fitness gym, Timberly’s yoga studio, Palm Beach Tan salon, and Massage Therapy of Ozark for your health and relaxation needs.