Brand Certified
Wendy's
3.6(878 reviews)
Certified by Wendy's • Mar 01, 2026
Business Details
1532 S Us Highway 231, Ozark, AL
36360, United States
Certified by Wendy's • Mar 01, 2026
(334) 774-0780
Certified by Wendy's • Mar 01, 2026
https://locations.wendys.com/united-states/al/ozark/1532-s-us-highway-231
Certified by Wendy's • Mar 01, 2026
About
Certified by Wendy's • Mar 01, 2026
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Certified by Wendy's • Mar 01, 2026
Hours
Certified by Wendy's • Mar 01, 2026
Reviews
3.6
878 reviews
5 stars
315
4 stars
229
3 stars
141
2 stars
58
1 star
135
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple reviews highlighted unsanitary conditions in the dining area and bathrooms, with reports of dirty floors and sticky surfaces.
Service Speed
Customers frequently complained about slow service, with long wait times for food orders, even when there were few or no other customers.
Order Accuracy
Many customers reported issues with incorrect orders, including missing items and wrong food being served.
Food Quality
While some customers enjoyed the food, there were numerous complaints about cold, stale, or poorly prepared items.
Staff Attitude
Several reviews mentioned unprofessional behavior from staff, including rudeness and lack of attention to customers.
- STSteve Turner2 days ago5.0Came in late after a ballgame. Staff were great bathrooms spotless. Food was fresh.
- JYJeff YoungFeb 19, 20264.0Most people have visited Wendy's on a frequent basis, my wife and I had not been there in quite a while. We walked in, everything has changed, the chairs and tables, the colors, somewhat looks like an underground subway station. We tried one of those advertised $6 meals. It seems like shrink-flation has struck their burgers. Still quite tasty for the three or four bites to eat the entire sandwich. Chicken nuggets, fries and a drink. You get what you pay for. Positives: food tasted fresh, negatives: the ambience is horrible, chairs are hard to sit on.
- DCdiana cantyJan 25, 20265.0Great salads
- KDKelly Durkin (Dr.Durkin)Dec 29, 20254.0Food wasn't hot
- CHCorbin HillDec 26, 20252.0Took us 20 minutes to get food with no line in front of us. At least this place gives the people a job
Frequently Asked Questions About Wendy's
Is the Wendy's location at 1532 S Us Highway 231, Ozark, AL currently open?
Yes, Wendy's at 1532 S Us Highway 231 in Ozark, AL is currently open and serving customers.
What are the operating hours for Wendy's drive-thru in Ozark, AL?
The drive-thru at this Wendy's location is open from 6:00 AM to 1:00 AM every day, Monday through Sunday.
Does this Wendy's location serve breakfast?
Yes, this Wendy's in Ozark serves breakfast, including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
What payment options are accepted at Wendy's in Ozark, AL?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa as payment options.
Does Wendy's in Ozark offer dine-in and delivery services?
Yes, this Wendy's location offers dine-in, drive-thru, and delivery services where available.
How can I provide feedback or contact Wendy's at this location?
You can provide feedback via Wendy's Customer Care through live chat or by calling 888-624-8140. For direct contact, call (334) 774-0780.
Is there a Wendy's app available for ordering at the Ozark location?
Yes, you can download the Wendy's app from the App Store to place orders conveniently for this location.
What nearby fast food options are close to Wendy's at 1532 S Us Highway 231?
Nearby fast food options include Taco Bell, Zaxby's, and Arby's, all within easy reach if you want to explore other dining choices in the area.
Are there places to shop near Wendy's in Ozark, AL?
Yes, you can find several retail stores nearby such as Badcock Home Furniture & More, Dollar Tree, and Goody's for convenient shopping before or after your meal.
What fitness and wellness options are available near Wendy's Ozark?
Nearby fitness and wellness spots include Anytime Fitness gym, Timberly’s yoga studio, Palm Beach Tan salon, and Massage Therapy of Ozark for your health and relaxation needs.
Brand Certified Facts from Wendy's
This information is certified by Wendy's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
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