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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Ozark, AL. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 946 U.s. Highway 231 South for the ultimate SONIC experience!
Customers frequently reported slow service, long wait times, and difficulty in getting their orders taken.
Food Quality
The quality of food was inconsistent, with some customers receiving fresh and hot meals while others reported cold or poorly prepared items.
Customer Service
While some staff members were praised for their friendliness and helpfulness, there were numerous complaints about rude service and incorrect orders.
Cleanliness and Maintenance
Several reviews mentioned issues with cleanliness and broken equipment, impacting the overall dining experience.
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Angela Diekmann
Oct 31, 2025
1.0
I thought that by trying Sonic in a different state, it would be better, but it doesn’t matter where you get Sonic anymore, they are all terrible. I miss when Sonic drive-through’s were tasty. So sad how this brand has failed.
DF
Dedra Fitzpatrick
Oct 14, 2025
4.0
Hot and fresh food
AO
Amanda Osteen
Sep 10, 2025
5.0
Rachel was out waitress and she was so sweet, so awesome. To know I had hot food and a bag of ice, she waited for us to go before she brought my ice so it wouldn't melt. It was great that she thought about that, cause some folks wouldn't have. Glad she is a part of your crew.
MC
Melissa Jo Cataldo
Sep 7, 2025
4.0
Fast and very friendly service
SW
Shawn Webster
Sep 6, 2025
4.0
I was a little sad they don't really serve hedgehogs....