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Sonic Drive-In

4.1
(907 reviews)
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Business Details

946 U.s. Highway 231 South, Ozark, AL
36360, United States
(334) 774-1996
http://www.sonicdrivein.com/locations/us/al/ozark/946-u-s--highway-231-south/store-5172
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About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Ozark, AL. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 946 U.s. Highway 231 South for the ultimate SONIC experience!

Location

Sonic Drive-In
946 U.s. Highway 231 South, Ozark, AL
36360, United States

Hours

Reviews

4.1
907 reviews
5 stars
453
4 stars
235
3 stars
116
2 stars
28
1 star
75

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times and poor service, including unresponsive intercoms and incorrect orders.

Food Quality

The quality of food was inconsistent, with some customers receiving fresh and hot meals while others reported cold or poorly prepared items.

Positive Staff Interactions

Several reviews highlighted friendly and attentive staff, with specific mentions of individual employees providing excellent service.

Order Accuracy

Many customers experienced issues with incorrect orders, leading to dissatisfaction and frustration.
  • BB
    Backwoods Country Boy
    2 days ago
    5.0
    For a fast food restaurant they're pretty good food
  • CC
    ColdyCRUSHER
    3 days ago
    1.0
    I left after I waited for like 15 or 20 minute for my order, still didn’t get it, and it was a small amount of customers.
  • AD
    Angela Diekmann
    Oct 31, 2025
    1.0
    I thought that by trying Sonic in a different state, it would be better, but it doesn’t matter where you get Sonic anymore, they are all terrible. I miss when Sonic drive-through’s were tasty. So sad how this brand has failed.
  • DF
    Dedra Fitzpatrick
    Oct 14, 2025
    4.0
    Hot and fresh food
  • AO
    Amanda Osteen
    Sep 10, 2025
    5.0
    Rachel was out waitress and she was so sweet, so awesome. To know I had hot food and a bag of ice, she waited for us to go before she brought my ice so it wouldn't melt. It was great that she thought about that, cause some folks wouldn't have. Glad she is a part of your crew.
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Brand Certified Facts from Sonic Drive-In

This information is certified by Sonic Drive-In and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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