Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
2,240 reviews
5 stars
827
4 stars
488
3 stars
384
2 stars
193
1 star
348
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor service, including rude staff and long wait times.
Food Quality
Inconsistent food quality was noted, with complaints about incorrect orders and unsatisfactory food preparation.
Cleanliness
Several reviews highlighted cleanliness issues, particularly in restrooms and food handling.
Positive Experiences
Despite negative feedback, some customers praised friendly staff and good service during specific visits.
- ARAlexxa RobinetteDec 12, 20251.0Wish I could give it ZERO stars. I was there last night in the drive thru for a pick up order for an HOUR!! There were multiple ladies inside yelling and acting like they hated their jobs. Saying “I don’t care the drive thru can wait” while only 3 people sat inside to eat and the drive thru was packed. Mind you when we were finally served they said their frappe machine was down, while I watched them hand the car behind us a frappe. Didn’t give my son a toy, and asked me if that’s alright. I said yeah, but what if it wasn’t? And also thy missed my entire 10 piece nugget so all I ate were fries. This location sucks, I would highly never recommend coming here or even just stopping by here for a quick bite. Terrible customer service. All staff needs fired and new staff needs to be hired. Ridiculous
- DLD LaBawNov 10, 20255.0Had to have my morning sugar-free vanilla iced coffee! Good in FL, TN or KY... doesn't matter to me!
- AAAmandaNov 5, 20251.0They told me not to get back because of my service dog and our sandwiches were over cooked and there was hair in my food. They refused to refund our order.
- CCColdyCRUSHERNov 5, 20251.0DO NOT EVEN RECOMMEND OZARK LOCATION, I ORDERED A COFFEE FROM THERE AND IT SPILLED ON ME, WORKERS WERE RUDE TOO
- RWRoy WilsonOct 31, 20251.0Used the curbside service this to utilize my rewards points. Drive thru very busy at 6:50 this morning and I’m the only person uses curbside parking. Waiting 12 minutes and finally had to go inside to find my order sitting on shelf waiting to be delivered. Very disappointed with the service and the lady behind the counter never said a word.
Frequently Asked Questions About McDonald's
What are the regular opening hours of McDonald's in Ozark, AL?
McDonald's in Ozark, AL is open from 5:00 AM to 11:00 PM from Monday through Sunday.
During what hours is the drive-thru service available?
The drive-thru is open from 5:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Fridays and Saturdays.
Can I get McDonald's delivered to my home?
Yes, McDonald's offers delivery service with hours generally from 5:00 AM to 11:30 PM on weekdays and weekends, with later hours on Friday and Saturday (until 12:30 AM).
Does McDonald's offer curbside pickup?
Yes, curbside pickup service is available at this McDonald's location.
Which payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
How can I order McDonald's easily using a mobile app?
You can order using the McDonald's app available for iOS and Android. Download it from the Apple App Store or Google Play Store.
What are some nearby fast food restaurants close to this McDonald's?
Nearby fast food options include KFC, Subway, Burger King, Hardee's, and Sonic Drive-In, providing a variety of choices in the vicinity.
Are there any nearby automotive service centers near this McDonald's?
Yes, several nearby automotive service centers include Valvoline Instant Oil Change, Express Lube Center, Jim Whaley Tires, Precision Auto Service, and Shell gas stations.
What other convenience stores or markets are close to this McDonald's?
Nearby convenience options include 231 Convenience, Rum Creek Market, Hobo Pantry Chevron, Southern Traders, and multiple Shell gas stations.
What is the address and phone number of McDonald's in Ozark?
The address is 1001 US Hwy 231, Ozark, AL 36360, USA. The main phone number is +1 334-774-4996.