McDonald's

3.6
2229 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1001 US Hwy 231, Ozark, AL
36360, United States

Hours

Reviews

3.6
2,229 reviews
5 stars
822
4 stars
484
3 stars
385
2 stars
193
1 star
345

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service were mixed, with some praising friendly staff and quick service, while others reported poor attitudes and mistakes with orders.

Food Consistency

Food quality varied significantly, with some customers enjoying hot and fresh meals, while others received incorrect or poorly prepared items.

Cleanliness

The cleanliness of the restaurant was noted positively by some, but others reported unsanitary conditions and dirty restrooms.

Order Accuracy

Many customers experienced issues with order accuracy, including missing items and incorrect orders, leading to frustration.

Overall Experience

Overall, the experience at this McDonald's location was inconsistent, with some customers expressing satisfaction while others reported significant dissatisfaction.
  • DL
    D LaBaw
    Nov 10, 2025
    5.0
    Had to have my morning sugar-free vanilla iced coffee! Good in FL, TN or KY... doesn't matter to me!
  • AA
    Amanda
    Nov 5, 2025
    1.0
    They told me not to get back because of my service dog and our sandwiches were over cooked and there was hair in my food. They refused to refund our order.
  • CC
    ColdyCRUSHER
    Nov 5, 2025
    1.0
    DO NOT EVEN RECOMMEND OZARK LOCATION, I ORDERED A COFFEE FROM THERE AND IT SPILLED ON ME, WORKERS WERE RUDE TOO
  • RW
    Roy Wilson
    Oct 31, 2025
    1.0
    Used the curbside service this to utilize my rewards points. Drive thru very busy at 6:50 this morning and I’m the only person uses curbside parking. Waiting 12 minutes and finally had to go inside to find my order sitting on shelf waiting to be delivered. Very disappointed with the service and the lady behind the counter never said a word.
  • DD
    Drema Deaton
    Oct 28, 2025
    2.0
    Placed 2 seperate orders and both my chicken sandwitch was wrong with nothing at all but bun and patty on it as well as did not receve any monopoly peels im very disapointed .

Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's in Ozark, AL?

McDonald's in Ozark, AL is open from 5:00 AM to 11:00 PM from Monday through Sunday.

During what hours is the drive-thru service available?

The drive-thru is open from 5:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Fridays and Saturdays.