Brand Certified
McDonald's
3.6(2253 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
1001 US Hwy 231, Ozark, AL
36360, United States
Certified by McDonald's • Mar 01, 2026
(334) 774-4996
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.6
2,253 reviews
5 stars
835
4 stars
488
3 stars
384
2 stars
194
1 star
352
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported long wait times, poor service, and incorrect orders, particularly in the drive-thru.
Cleanliness Concerns
Several reviews highlighted unsanitary conditions in the restaurant and restrooms, with some customers expressing disgust.
Food Quality
While some customers enjoyed the food, others reported issues such as cold items, incorrect orders, and unsatisfactory preparation.
Staff Attitude
Customer experiences varied widely regarding staff friendliness, with some praising the service while others noted rudeness and lack of professionalism.
- RGRandy Green4 days ago5.0Excellent speed, excellent service, excellent staff. They have the process DOWN!
- DNDiamond NavarroFeb 24, 20261.0Worse experience ever, drive thru is just ridiculous wait time was about 20 minutes. So We went inside…At sight just walking through the doors…tables was filthy, restrooms was nasty. The attitude from the employees was just unacceptable. Plus after getting a glance of the prep table with them not wearing gloves. That was a big NO for me. And when we saw a lady come from the restroom and go straight to bagging food without washing her hands… and yes I know for a fact because she came straight from the restroom past the sink area, I held the door open for her and walked straight to the front desk…And she went straight to bagging!!! Nope I’m good.
- YSYomi SavageFeb 22, 20265.0Fast service clean friendly workers fresh hot fry's
- JWJoe WheelerFeb 16, 20265.0Excellent Service 💯
- KKKateFeb 15, 20261.0Sat in the drive thru while the car in front of me (an employee I only know bc I heard the entire conversation) sat there talking for 5-10 minutes and all they ordered was drinks. Then when I did pull up I sat at the window waiting for another 5-10 minutes before someone finally came to the window and didn't even know what I ordered. The fries were hard and the bread on the burger was hard. I could see people goofing off in the lobby from the screen in the drive thru. I've never had this issue going during the day 🤦♀️
Frequently Asked Questions About McDonald's
What are the regular opening hours of McDonald's in Ozark, AL?
McDonald's in Ozark, AL is open from 5:00 AM to 11:00 PM from Monday through Sunday.
During what hours is the drive-thru service available?
The drive-thru is open from 5:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Fridays and Saturdays.
Can I get McDonald's delivered to my home?
Yes, McDonald's offers delivery service with hours generally from 5:00 AM to 11:30 PM on weekdays and weekends, with later hours on Friday and Saturday (until 12:30 AM).
Does McDonald's offer curbside pickup?
Yes, curbside pickup service is available at this McDonald's location.
Which payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
How can I order McDonald's easily using a mobile app?
You can order using the McDonald's app available for iOS and Android. Download it from the Apple App Store or Google Play Store.
What are some nearby fast food restaurants close to this McDonald's?
Nearby fast food options include KFC, Subway, Burger King, Hardee's, and Sonic Drive-In, providing a variety of choices in the vicinity.
Are there any nearby automotive service centers near this McDonald's?
Yes, several nearby automotive service centers include Valvoline Instant Oil Change, Express Lube Center, Jim Whaley Tires, Precision Auto Service, and Shell gas stations.
What other convenience stores or markets are close to this McDonald's?
Nearby convenience options include 231 Convenience, Rum Creek Market, Hobo Pantry Chevron, Southern Traders, and multiple Shell gas stations.
What is the address and phone number of McDonald's in Ozark?
The address is 1001 US Hwy 231, Ozark, AL 36360, USA. The main phone number is +1 334-774-4996.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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