Domino's Pizza

3.8
336 reviews

About

Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantFast Food RestaurantDomino's Pizza
Looking for great pizza in OZARK? At Domino’s, we’re passionate about bringing you the best pizza experience, whether you're carrying out or ordering pizza delivery. Whether you’re craving thin, foldable New York Style pizza or a thick, Handmade Pan pizza, Domino’s has you covered. Or try our delicious, cheesy Parmesan Stuffed Crust pizza today! We offer more than just mouthwatering pizza—dishes like our fan-favorite mac and cheese, salads, pasta, and chicken wings will satisfy all your needs. We’ll give you great value with our unbeatable deals, making it easy to enjoy more for less. Wherever you are, the Domino's pizza near you is here to satisfy your cravings with taste and quality. Order from 118b US Highway 231 S .

Location

Domino's Pizza
118b US Highway 231 S, OZARK, AL
36360, United States

Hours

Reviews

3.8
336 reviews
5 stars
196
4 stars
35
3 stars
28
2 stars
10
1 star
67

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times for orders, with some experiencing delays of over two hours and poor communication from staff.

Food Quality

While many customers praised the taste and quality of the pizza, there were consistent complaints about undercooked pizzas, missing ingredients, and incorrect orders.

Customer Service

Several reviews highlighted excellent customer service from specific staff members, particularly Adrian, but there were also reports of rude or unhelpful interactions.

Management Response

The management, particularly Adrian, received positive feedback for handling issues and ensuring customer satisfaction, although some customers felt management could improve overall operations.

Pricing Concerns

Multiple customers expressed dissatisfaction with high prices and perceived value, feeling that the cost did not match the quality of food received.
  • EM
    Elizabeth M
    Dec 19, 2025
    1.0
    Placed an order at 630. At 730 I go in the store and ask about my order to be told it's not even on the screen yet. I get told it will be at least another 45 minutes before my order will be ready. I ask for a refund as that would be way too late for my kids to eat dinner and am told that it will be 3 days before I would get my refund. No sympathy from the management at this location. They acted like there was nothing wrong with waiting 2 hours for 1 pizza. Couldn't even give me a recipt with the refund amount for my order. I was basically told to put my trust in the management that my money would be returned. I guess I shall see in three days if I get a refund. Definitely will not return to this location.
  • JP
    Joseph Parker
    Dec 16, 2025
    5.0
    Recent experience with this particular pizza joint in Ozark has been terrific. They have been really nailing the crust IMO. My wife also said her pizzas the last few times we've gotten pizza from there has been really good, so much so I had to come and give a very positive review. My past experiences have been a mixed of both bad and terrible pizzas. However, recently, like I just said they have really been nailing the crust. The taste of it is superb. I got ham with extra cheese and no garlic crust. My wife got beef and pepperoni also now garlic crust. It was delicious. I talked to one of the guys who brought out my pizza for me cause I'm on crutches and he was very courteous and polite. Ozark Domino's is truly up to par on the pizza wave length and I love me some pizza for sure...and Dominos has been doing a great job. Keep up the good work folks.
  • JB
    J. Beauford
    Dec 7, 2025
    5.0
    I have been meaning to share this post for about a month and just remembered. A few Sundays ago, my church was doing a large scale event for our kids ministry, Fallapalooza. Adrien Williams went out of his way to get the pizzas completed in a time crunch and deliver them to my church. The GTH kids and staff were beyond happy with the quality of the pizza and let me add that his customer service was ASTOUNDING. There had been some confusion from the call center and I almost canceled the entire order but he really came through for us. He called me back and held to his promise of delivering what we needed, when we needed it! He raised the bar!! Thanks again Adrien!!!
  • MC
    Misty Chinn
    Dec 2, 2025
    3.0
    For almost 3 years we've ordered from here with only 2 not-so-great experiences (pizza quality issues). Tonight makes 3. I called and the manager, Jacob, was very apologetic. 3 pizzas with enough cheese for 1. My advice...make sure you open the pizza and check it before you leave the shop.
  • DK
    Dennis Knight
    Nov 23, 2025
    1.0
    Ordered pizza at 0623pm out the oven at 0651pm out for delivery at 0718pm Finally came to the house at 0800pm? Edward needs more training Took him 10 mins to leave our driveway Canceled it thank god we were going to pay with cash.

Frequently Asked Questions About Domino's Pizza

What types of pizzas does Domino's Pizza in Ozark offer?

Domino's Pizza in Ozark offers Specialty Pizzas and the option to build your own on New York Style, Handmade Pan, or Parmesan Stuffed Crust.

What are the delivery and takeout hours for Domino's Pizza in Ozark?

Delivery and takeout services are available daily from 10:30 AM to 11:00 PM.