Customer experiences with service were mixed; while many praised the friendliness and efficiency of the staff, others reported rudeness and slow service.
Food Freshness
Several reviews highlighted the freshness and quality of the food, particularly the chicken tenders and blizzards, although some customers received cold or incorrect orders.
Cleanliness
The dining area was generally noted as clean and well-kept, contributing positively to the overall experience.
Order Accuracy
There were multiple complaints about incorrect orders and items being unavailable, leading to customer dissatisfaction.
KB
Krisha B
Dec 11, 2025
4.0
This location is great! Way better than Enterprise. The food is always fresh and the service is nice and quick. If you want DQ I’d suggest coming to this location.
CN
Caleb Newsome
Oct 19, 2025
5.0
Wow, excellent service, fresh food, AND the food looked immaculate. Give everyone a raise!
LG
Lawson Graves
Sep 14, 2025
1.0
Not pleasant having to wait so long for food. Many other people having the same issue
AO
Amanda Osteen
Sep 12, 2025
4.0
Couple things could have been better, but the staff was very accommodating.
KB
K and A Brown
Sep 3, 2025
5.0
Freshest and hottest chicken tenders and fries that we've had at any DQ in years! Gravy was also very flavorful. Kudos to the employees there. 👍🏼
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Ozark, AL?
Dairy Queen Grill & Chill in Ozark, AL is open daily from 10:30 AM to 9:00 PM.
Where is Dairy Queen Grill & Chill located in Ozark?
It is located at 1958 Highway 231 S, Ozark, AL 36360-2876, USA.
What kinds of food and treats does Dairy Queen Grill & Chill offer?
They offer soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, and ice cream cakes through DQCakes.com.
Does Dairy Queen Grill & Chill have facilities for families and children?
Yes, the location is family-friendly and provides booster seats, high chairs, outdoor seating, restrooms, and is wheelchair accessible.
Is there a drive-thru available at Dairy Queen Grill & Chill in Ozark?
Yes, this location features a drive-thru for convenient ordering and pickup.
How can customers order food online from Dairy Queen Grill & Chill Ozark?
Customers can place orders online for pickup at https://www.dairyqueen.com/en-us/order/pickup/n/41734/.
Does Dairy Queen Grill & Chill offer any mobile deals or rewards?
Yes, they offer mobile ordering and rewards through their app, which can be downloaded for exclusive deals at https://www.dairyqueen.com/app.
What nearby businesses or attractions can I visit before or after my Dairy Queen Grill & Chill visit?
You can visit Ozark Fire Department for safety services, G & D Auto Sales if you're looking for vehicles, or enjoy a meal at Waffle House which is close by and offers breakfast and brunch.
Are there nearby services for vehicle care when visiting Dairy Queen Grill & Chill?
Yes, near Dairy Queen Grill & Chill you can find The Car Wash Guys and Mell's Professional Wash to clean your car, and Shell and Southern Traders stations for gas and oil changes.
What accommodations are near Dairy Queen Grill & Chill for travelers in Ozark?
The All American Ozark Inn motel is nearby, providing convenient lodging options for visitors to the area.