Wendy's

3.5
1213 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
75 Tower Road, Oxford, AL
36203, United States

Hours

Reviews

3.5
1,213 reviews
5 stars
417
4 stars
290
3 stars
203
2 stars
96
1 star
207

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported long wait times in both the drive-thru and dining areas, with some waiting over 30 minutes for their orders.

Food Quality

Numerous reviews mentioned cold, old, or improperly prepared food, including cold fries and incorrect orders.

Staff Attitude

Feedback indicated a mix of friendly and rude staff interactions, with some customers experiencing unprofessional behavior.

Cleanliness

Several reviews highlighted unsanitary conditions, including dirty tables and restrooms.

Availability Issues

Customers frequently noted that the restaurant was out of various menu items, particularly later in the day.
  • JS
    j sparks
    Dec 30, 2025
    1.0
    Terrible. I waited in a line with 2 cars in front none behind. It took over 20 mins and the girl opened the window and said there is just 3 of us here and I’m going home in a minute. The outside doors were locked so no one could go in. This is at 2 in the afternoon ! As I pulled around I saw 5 cars pulled up to go in and could not. And there were about 8 cars in the drive thru. Do not know who manages the store but the employees inside were laughing and cutting up. Sad experience! This franchise lost a lot of customers and money today !
  • KH
    Kainin Harbour
    Dec 5, 2025
    1.0
    Absolute worst Wendy's experience ever. Should not take 10 min to get your food and it come out old and cold when you are the only one in line. Do not waste your money dog food would taste better
  • EJ
    Emanuel Lay Jr
    Nov 14, 2025
    1.0
    Never been to a Wendy's that's so slow before in my life. Sat in line 15min to move 1 car length
  • LG
    Luis Gonzalez
    Oct 14, 2025
    1.0
    No sirve la máquina de refrescos, pedimos servicio, y todo sucio
  • CS
    Cassidy Sellers
    Aug 30, 2025
    1.0
    My boyfriend and i have eaten here alot and never had any issue but tonight we got 2 double stack biggie meals. The fries were cold, soggy and barely any in the container, the sweet tea which is what I get every time was very bad, the burgers were cold. The kid at the window was more worried about one of the other girls taking a tip she had gotten than she was anything else.

Frequently Asked Questions About Wendy's

Is 474 - Oxford #2 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is the Wendy's at 75 Tower Road, Oxford, AL currently open?

Yes, this Wendy's location is open every day from 7:00 AM to midnight.