Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported issues with cold, soggy fries and improperly prepared food, though some praised the freshness of their meals.
Service Speed
Numerous reviews highlighted slow service, particularly in the drive-thru, with long wait times reported.
Customer Service
Feedback on customer service was mixed; some employees were described as friendly and attentive, while others were noted as rude or unprofessional.
Cleanliness
Several customers mentioned unsanitary conditions in the dining area and restrooms, with reports of dirty tables and flies.
Order Accuracy
There were multiple complaints about incorrect orders and missing items, indicating a lack of attention to detail.
EJ
Emanuel Lay Jr
Nov 14, 2025
1.0
Never been to a Wendy's that's so slow before in my life. Sat in line 15min to move 1 car length
LG
Luis Gonzalez
Oct 14, 2025
1.0
No sirve la máquina de refrescos, pedimos servicio, y todo sucio
CS
Cassidy Sellers
Aug 30, 2025
1.0
My boyfriend and i have eaten here alot and never had any issue but tonight we got 2 double stack biggie meals. The fries were cold, soggy and barely any in the container, the sweet tea which is what I get every time was very bad, the burgers were cold. The kid at the window was more worried about one of the other girls taking a tip she had gotten than she was anything else.
DT
Danielle Tinsley
Aug 22, 2025
1.0
Said please hold for a minute at drive through computer was down then said they were backed up with two cars already ordered in front of me no one in the side then when I said hello hello I just want to Frosty that's it they told me they're backed up if you don't like it go somewhere else and this was on August 22nd at 6:00 with two kids in the car at 100° outside with no AC
QM
Quaneisha McCurty
Jul 23, 2025
1.0
I went through the the drive thru today and although the customer service was amazing, the food was not fresh and the order was not correct. I don’t recommend.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Oxford, AL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Oxford, AL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (256) 835-3110.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 474 - Oxford #2 Wendy’s serve breakfast?
Yes, this Wendy’s location in Oxford, AL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
Is the Wendy's at 75 Tower Road, Oxford, AL currently open?
Yes, this Wendy's location is open every day from 7:00 AM to midnight.
What are the drive-through hours at this Wendy's location?
The drive-through is open daily from 7:00 AM to midnight.
Does this Wendy's serve breakfast?
Yes, breakfast is served at this location with options like combos, croissants, biscuit sandwiches, coffee, and sides.
What payment methods are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Can I order Wendy's food online or through an app?
Yes, you can order through the Wendy's app or at order.wendys.com using this location's service.
How can I give feedback or contact the Wendy's at 75 Tower Road?
You can provide feedback via Wendy's Customer Care live chat, call 888-624-8140, or directly call the location at (256) 835-3110.
Are there nearby accommodations if I am visiting Wendy's?
Yes, nearby hotels include Econo Lodge, Rodeway Inn, Super 8, and Key West Inn, which are convenient for travelers visiting Wendy's.
What nearby entertainment options are there close to Wendy's?
Big Time Entertainment is a nearby amusement park where families can enjoy activities before or after dining at Wendy's.
Are there fitness centers near Wendy's for health-conscious customers?
Yes, nearby gyms include Snap Fitness, Planet Fitness, and Yellow Bird Yoga for those interested in fitness and wellness.
Does Wendy's offer delivery and takeout services at this location?
Yes, Wendy's offers delivery, takeout, dine-in, and drive-thru services at this location, ensuring convenience for all customers.