Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported long wait times in both the drive-thru and inside the restaurant, with some waiting over 30 minutes for their orders.
Food Quality
Many reviews mentioned issues with food being cold, old, or incorrect, although some customers praised the freshness and taste of their meals.
Staff Attitude
There were mixed reviews about staff friendliness, with some customers noting pleasant service while others reported rudeness and unprofessional behavior.
Cleanliness
Several customers highlighted cleanliness issues, particularly in the dining area and restrooms, with reports of dirty tables and unsanitary conditions.
Availability
Customers expressed frustration over the unavailability of menu items and the dining room being closed during peak hours.
WR
Willie Rice
Feb 18, 2026
4.0
Had to pull to the side and wait for my food. An unnecessary inconvenience since no one was behind me. They did it to keep their drive-thru time low. The food was fresh and very good though.
JS
j sparks
Dec 30, 2025
1.0
Terrible. I waited in a line with 2 cars in front none behind. It took over 20 mins and the girl opened the window and said there is just 3 of us here and I’m going home in a minute. The outside doors were locked so no one could go in. This is at 2 in the afternoon ! As I pulled around I saw 5 cars pulled up to go in and could not. And there were about 8 cars in the drive thru. Do not know who manages the store but the employees inside were laughing and cutting up. Sad experience! This franchise lost a lot of customers and money today !
KH
Kainin Harbour
Dec 5, 2025
1.0
Absolute worst Wendy's experience ever. Should not take 10 min to get your food and it come out old and cold when you are the only one in line. Do not waste your money dog food would taste better
EJ
Emanuel Lay Jr
Nov 14, 2025
1.0
Never been to a Wendy's that's so slow before in my life. Sat in line 15min to move 1 car length
LG
Luis Gonzalez
Oct 14, 2025
1.0
No sirve la máquina de refrescos, pedimos servicio, y todo sucio
Is the Wendy's at 75 Tower Road, Oxford, AL currently open?
Yes, this Wendy's location is open every day from 7:00 AM to midnight.
What are the drive-through hours at this Wendy's location?
The drive-through is open daily from 7:00 AM to midnight.
Does this Wendy's serve breakfast?
Yes, breakfast is served at this location with options like combos, croissants, biscuit sandwiches, coffee, and sides.
What payment methods are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Can I order Wendy's food online or through an app?
Yes, you can order through the Wendy's app or at order.wendys.com using this location's service.
How can I give feedback or contact the Wendy's at 75 Tower Road?
You can provide feedback via Wendy's Customer Care live chat, call 888-624-8140, or directly call the location at (256) 835-3110.
Are there nearby accommodations if I am visiting Wendy's?
Yes, nearby hotels include Econo Lodge, Rodeway Inn, Super 8, and Key West Inn, which are convenient for travelers visiting Wendy's.
What nearby entertainment options are there close to Wendy's?
Big Time Entertainment is a nearby amusement park where families can enjoy activities before or after dining at Wendy's.
Are there fitness centers near Wendy's for health-conscious customers?
Yes, nearby gyms include Snap Fitness, Planet Fitness, and Yellow Bird Yoga for those interested in fitness and wellness.
Does Wendy's offer delivery and takeout services at this location?
Yes, Wendy's offers delivery, takeout, dine-in, and drive-thru services at this location, ensuring convenience for all customers.
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