Pizza Hut

3.5
590 reviews

About

Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery Service
Find your nearby Pizza Hut® at 202 Hamric Dr E in Oxford, AL. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Pizza Hut
202 Hamric Dr E, Oxford, AL
36203, United States

Hours

Reviews

3.5
590 reviews
5 stars
262
4 stars
95
3 stars
46
2 stars
48
1 star
139

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and poor customer service, particularly from management.

Food Quality

Several reviews mentioned cold, overcooked, or improperly prepared food, leading to dissatisfaction.

Cleanliness

While some customers noted a clean environment, others reported unsanitary conditions and disorganization.

Management Problems

The management received mixed reviews, with some praising individual managers while others criticized their handling of customer complaints and order issues.

Delivery Challenges

Many customers experienced issues with delivery times and accuracy, often leading to frustration and dissatisfaction.
  • CC
    Chris
    Oct 31, 2025
    1.0
    Never answers phone if they do it’s like once in a blue moon
  • AT
    Angie Thornburg
    Oct 26, 2025
    1.0
    Pizza Hut Oxford, AL needs to evaluate management. Whoever the manager is as of 10/26/25 @ 5:00 is terrible. Everytime we place an order, pay to have the order delivered and this particular lady manager is working, our order is always wrong. We end up having to drive to the store, go inside and tell them our order is wrong, this lady manager will argue with you that your order is correct, then she will blame it on the delivery driver, then we have to wait for the remaining items we ordered to be prepared. This lady manager will continue to make excuses and blame everyone else. This is the 4th time this has happened and it is the same lady manager every single time. Never offers a refund of the cost of delivery since we have to drive to the store each time. She is EXTREMELY rude. She is a terrible manager.
  • KK
    Kathryn Kelley
    Oct 2, 2025
    1.0
    Gave it another shot, won't make that mistake again. Pizza was cold, bread sticks were missing. Was not good.
  • JY
    Jason Yancy
    Aug 30, 2025
    1.0
    I rarely ever review anything but this was so terrible I had to comment. It took over 2 hours to get my pizza and it was overcooked and disgusting. One of the worst Pizza Hut experiences I've ever had
  • PW
    P White
    Aug 12, 2025
    5.0
    The service is what stood out the most to me and thats rare these days but whenever I get exceptional service I admire it and am grateful it still exist. The food was good and the $2 personal pan on Tuesdays is the best offer that I've received at pizza hut in a long time.

Frequently Asked Questions About Pizza Hut

Looking for great pizza deals in Oxford, AL?

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Where can you get food delivery in Oxford, AL?

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