Panera Bread

4.2
864 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Oxford is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
21 Commons Way, Oxford, AL
36203, United States

Hours

Reviews

4.2
864 reviews
5 stars
508
4 stars
180
3 stars
78
2 stars
46
1 star
52

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Several customers reported unsanitary conditions, including flies around pastries and dirty dining areas.

Food Quality

While many enjoyed the food, there were complaints about freshness, portion sizes, and incorrect orders.

Service Experience

Customer service was noted as friendly and helpful by many, but there were also reports of poor service and long wait times.

Atmosphere

The ambiance was generally described as pleasant and comfortable, though some noted issues with maintenance and cleanliness.

Pricing Concerns

Customers expressed that the prices are high relative to portion sizes and quality, leading to mixed feelings about value.
  • NB
    Neni Baby
    3 days ago
    2.0
    Went this morning as I had an hour to kill before the store opened the lady at the cash register was very sweet no complaints on her, the only one who was hostile was an older white lady with like box dye red hair and glasses . Horrible attitude. Horrible hair color. I got my name called and went to go pick my food up and nothing was ready the guy who was doing my sandwiches was even confused on why she was being rude she said “well she can wait a damn minute” and he said “you told me to call her” and she told him “well I was going to ask if she wanted whipping cream” mind you she wouldn’t ask me directly or even look at me. I was literally standing there I wasn’t asking for my food or acting impatient I had an hour to kill. Other than that the sandwiches were great (they always are) but my coffee was gross and bitter like her.
  • AW
    Ann Whitaker
    5 days ago
    5.0
    I really just ran and because I was hankering for a cinnamon crunch bagel, sweet lady at the counter, yummy bagel.
  • BB
    Brenda Bryant
    Nov 9, 2025
    3.0
    Just another fast food place. Food ok. Service? No just pick up at the counter.
  • JL
    Josiah Light
    Nov 5, 2025
    4.0
    I go to this Panera frequently and the food and staff are really great here but this time something was off. Like I said staff was great but once I got my food... The spoon they gave me for my soup was absolutely disgusting! It looked like it had never been washed. So I asked for a new spoon and they gave me a clean one. Also I feel the food is a little pricey here but otherwise good!
  • HM
    Htiek Mahned
    Oct 31, 2025
    1.0
    A dining establishment should offer, at minimum, an expectation of cleanliness and safety. The Oxford Panera Bread location, however, manages to fail spectacularly on both counts, presenting itself not as a functioning restaurant, but as a monument to managerial negligence. Stepping into this location feels like walking into a time capsule of severe neglect. The rot begins where the customer cannot look away—the dining area. The upholstery, meant to provide comfort, is a mournful tapestry of faded, cracked vinyl and threadbare fabric. The seating is not merely worn; it is actively decaying, creating an unappetizing and distinctly unpleasant environment that whispers of deferred maintenance and utter corporate apathy. If the dining room is depressing, a glance toward the back-of-house is genuinely alarming. The kitchen area is shrouded in a permanent twilight due to dingy and dim lighting. This lack of appropriate illumination suggests management prefers obscurity over inspection. When the area dedicated to food preparation is so poorly lit that visibility is questionable, it immediately raises serious concerns regarding hygiene and the ability of staff to maintain basic sanitary standards. This shadowy setup casts a literal pallor over the entire operation. Worst of all is the exterior dining space, which has devolved into an active hazard. The outdoor furniture is tattered and torn beyond any reasonable definition of disrepair, rendering it fundamentally not safe for use. Chairs are left with splintered frames and ripped seating material—a liability waiting to happen. That management permits such a shameful display of disregard for customer safety and comfort is unforgivable. This Oxford location requires an immediate, top-to-bottom renovation and a severe audit of its maintenance protocols. Until fundamental issues of hygiene, comfort, and, most crucially, customer safety are addressed, this Panera Bread should be regarded as a textbook example of how a popular chain can utterly fail its local patrons. Avoid this location until visible, comprehensive change is implemented.

Frequently Asked Questions About Panera Bread

Does Panera Bread Oxford accept reservations?

No, Panera Bread Oxford does not accept reservations.

What meals are served at Panera Bread Oxford?

Panera Bread Oxford serves breakfast, lunch, brunch, and dinner.