McDonald's

3.8
2436 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1015 Quintard Dr, Oxford, AL
36203, United States

Hours

Reviews

3.8
2,436 reviews
5 stars
1,026
4 stars
556
3 stars
412
2 stars
171
1 star
271

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised friendly staff while others reported rude and unprofessional behavior.

Order Accuracy

Frequent complaints about incorrect orders and missing items, particularly in the drive-thru.

Food Quality

Inconsistent food quality; some customers enjoyed fresh meals while others received cold or poorly prepared food.

Speed of Service

Service speed varies; some customers experienced quick service while others reported slow and disorganized service.

Overall Experience

Overall mixed experiences; some customers expressed loyalty and satisfaction, while others vowed not to return due to negative encounters.
  • DR
    Donald Ridley
    Nov 9, 2025
    1.0
    This has got to be the most horribly ran McDonald’s in the State of Alabama. Inconsistent quality of food. Majority, not all, employees are rude or act like you’re inconveniencing THEM for being a customer. 8/10 your order is going to be wrong. I have complained to management to no avail. I simply don’t understand what the problem is.
  • AJ
    Amari Jones
    Nov 2, 2025
    2.0
    Oh my goodness. I have never received such a wrong order ever. Literally missing like 4 items, and overall just received the wrong order. Ticket was correct but whoever packaged the food messed up many different orders. Drinks were correct, but the food was ALL WRONG and cold. I am just so confused because the ticket was with order? How do you manage to place the wrong food items this terribly. I am writing this on behalf of somebody else because it’s just so bad and I care about it more. Money wasted and disappointed. Whoever received our order, I hope you enjoyed the extra items.
  • RS
    Ricky Wayne Smith Sr
    Oct 25, 2025
    5.0
    This McDonald's is the best one I have ever been to from the busiest morning to the late night cravings I have been there many different times of the day and night and I was treated like I'm the only customer there with the best customer service and the food was made to order fresh and I would recommend it to anyone ☺️
  • IY
    Ic You12
    Oct 23, 2025
    2.0
    I paid $21.27 when I ordered on the app, I picked it up. When I got home 5.5 miles away, they only gave me ONE (1) strawberry cream pie when I ordered the TWO (2) pack. I'm very irritated because when you do find the phone number, they NEVER answer!!
  • JM
    James McVey
    Oct 21, 2025
    3.0
    Food is always good but I have been through the drive through twice in the past week and the people taking orders are not listening to orders very well. I asked for large drinks on both occasions and they gave me medium drinks. First time they corrected it at the window at time of service, the second time I was told to drive around and get back in line with 8+ cars behind me. The people taking orders need to pay more attention instead of laughing and cutting up over the speaker prior to speaking to customers.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 1015 Quintard Dr, Oxford, AL?

This McDonald's location is open 24 hours a day, 7 days a week, with drive-thru service available all day.

Does this McDonald's offer drive-thru service?

Yes, this McDonald's has a drive-thru that operates 24/7 every day of the week.