Dunkin'

4.0
479 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Oxford, AL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
10 Oxford Exchange Blvd, Oxford, AL
36203, United States

Hours

Reviews

4.0
479 reviews
5 stars
268
4 stars
89
3 stars
40
2 stars
14
1 star
68

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported slow service, incorrect orders, and rude staff interactions, leading to frustration.

Product Quality

There were numerous complaints about food and drink quality, including stale donuts, burnt bagels, and incorrect drink preparations.

Staff Friendliness

While some reviews highlighted friendly and helpful staff, others noted a lack of professionalism and poor customer service.

Cleanliness

Several customers mentioned cleanliness issues, including dirty tables and unsanitary conditions in the store.

Inconsistency

Customers experienced inconsistency in product availability and quality, with some items frequently out of stock or poorly prepared.
  • MD
    Miranda Daugherty
    4 days ago
    5.0
    We probably go by dunkin about 3 times a week and we always get the best service and our coffees are always delicious! We look forward to every visit! The dunkin at the oxford exchange is our #1 coffee stop! 😊💗🥰
  • JD
    Joseph Daugherty
    4 days ago
    5.0
    Staff is always friendly and drinks are always good and I never have to wait long. This is the best Dunkin Donuts around!
  • ZK
    Zee Kay
    5 days ago
    1.0
    Stood at the counter for 30 seconds while 6 different employees pretended they couldn't see me. Teach your employees to greet customers and at least say 'I'll be with you in a moment' or something. Very rude, got better coffee across the street where they didn't act like I was invisible.
  • KB
    Kevin Boyd
    Oct 31, 2025
    1.0
    Been 2 Friday’s nights in a row. Once at 8:30 pm and the other at 7:30 pm. Both times ordered lattes. Was told we could have lattes because machine as cleaned for the night and the other time would have to wait 10 minutes in the drive through because of some problem. Not sure why any restaurant has posted hours and they close things well before they close. Once, maybe but it seems to be a thing to close things early. Very disappointing. Won’t be back. I’ll give my business to businesses who want customers.
  • MM
    Moxxi Misfit
    Oct 25, 2025
    1.0
    This location is trash. They either pretend they cant make decaf coffee or just give you caffinated coffee and try to pass it as decaf. The ovens are often down for the first hour. Ive ordered on the app and gotten cash refunds before. They recently told me I could refund it on the app, i handed my phone and asked them to show me how, bc the app is janky and the customer service chat has been down for a while. They took my phone and pretended to refund it in the app. Told me they canceled the order and it would be refunded later, even tho the order was already placed, so thats impossible. It was clear they thought I was stupid or just didnt care so I smiled and left. This location is trash and the employees dont mind intentionally screwing you over. Hope they have the day they deserve 🙃

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Oxford, AL?

Dunkin' in Oxford, AL is open daily from 5:00 AM to 9:00 PM.

Does Dunkin' offer delivery and pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services.