Chipotle Oxford is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers generally praised the food for being delicious and fresh, with good portion sizes, although some noted issues with temperature and consistency.
Service Issues
There were numerous complaints about slow service, unprofessional staff behavior, and inconsistent customer service experiences.
Cleanliness
While some customers appreciated the cleanliness of the establishment, others reported dirty tables and a need for better overall maintenance.
Management Concerns
Several reviews indicated a lack of effective management, with issues such as staff shortages, poor organization, and inadequate stock of menu items.
Value for Money
Opinions on pricing varied, with some customers feeling the food was worth the cost, while others found it overpriced for the quality and portion sizes.
AL
Anita Krippner (Lex)
Oct 31, 2025
5.0
Absolutely love this place. The cook Lilli is always smiling , making the best suggestions .
The place always clean , get alot of food for the money .everyone eager to make your meal fantastic.
Recommend this place to anyone !
DS
david smith
Oct 31, 2025
4.0
Food is great but gets cold fast
KD
Kandis Denton
Oct 20, 2025
5.0
I give this place 💯 why? Because for one customer service is Great and the FOOD has was been so good and the portions are a lot so it's worth every penny. Atmosphere was really clean every time I have been in there.
CR
Cary Reno
Oct 4, 2025
1.0
No management, no steak/chicken ready, nothing. This location is poorly ran, read the reviews, they could close this location and start over for all i care. Drove here for my wife, now it's wait and read the terrible reviews while waiting on the terrible service and hopefully edible food, I have my doubts on the latter.
How about Chipotle quit flooding us with commercials and actually learn how to run their stores? How about quit talking about great service and start delivering it.
SC
Shawna Cobb
Oct 1, 2025
1.0
Went today around 4:30pm to grab some food. The associate behind the counter served someone ahead of me and then proceeded to clean and walk around while another associate was making multiple burrito bowls all the while there is a line full of people and NOT ONE WORD WAS SAID! Not a “let me clean the counter and I’ll be right with you”, nothing! Teach your employees customer service skills!!!!!
Frequently Asked Questions About Chipotle Mexican Grill
Where is Chipotle Mexican Grill located in Oxford?
Chipotle Mexican Grill is located at 30 Commons Way, Calhoun, Oxford, AL 36203, USA.
What are the operating hours of Chipotle Mexican Grill in Oxford?
Chipotle Oxford is open daily from 10:45 AM to 10:00 PM.
What type of food does Chipotle Mexican Grill offer?
Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads with responsibly sourced, wholesome ingredients.
Does Chipotle Mexican Grill in Oxford have any special food sourcing principles?
Yes, Chipotle follows ‘Food with Integrity’ principles by using 53 real ingredients sourced from farms practicing humane and sustainable methods.
How can I order online from Chipotle Mexican Grill in Oxford?
You can order online through their website at https://order.chipotle.com or use the Chipotle app available on the Apple App Store.
Is Chipotle Mexican Grill in Oxford a LGBTQ+ inclusive establishment?
Yes, Chipotle Oxford welcomes LGBTQ+ customers and is committed to inclusivity.
Which nearby restaurants can I visit around Chipotle Mexican Grill in Oxford?
Nearby restaurants include Panda Express, Moe's Southwest Grill, Dunkin', Panera Bread, Arby's, Chick-fil-A, Texas Roadhouse, Golden Corral, and ZENSHI Handcrafted Sushi.
Are there nearby coffee shops close to Chipotle Mexican Grill for a post-meal drink?
Yes, Panera Bread and Dunkin' are nearby coffee shops perfect for a coffee or snack after dining at Chipotle.
What nearby accommodations are available if I want to stay close to Chipotle Mexican Grill?
TownePlace Suites by Marriott Oxford AL is a nearby hotel convenient for visitors looking to stay close to Chipotle.
Where can I find nearby health and beauty services around Chipotle Mexican Grill?
Nearby health and beauty services include ATI Physical Therapy, Beauty by Maddie spa, Merle Norman Cosmetic Studio, Ulta Beauty, and Aspen Dental - Calhoun for dental services.