Arby's

4.2
572 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
30 Oxford Exchange, Oxford, AL
36203, United States

Hours

Reviews

4.2
572 reviews
5 stars
321
4 stars
145
3 stars
48
2 stars
20
1 star
38

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service, especially during dine-in visits, with some waiting excessively for their orders.

Food Quality

Mixed reviews on food quality; while many enjoyed the freshness and taste, several reported issues with undercooked or cold food.

Customer Service

Customer service experiences varied widely, with some praising friendly staff while others reported rude behavior and poor management.

Cleanliness

The restaurant was generally noted for cleanliness, though some reviews mentioned issues with restrooms and dining area upkeep.

Order Accuracy

Several customers experienced issues with incorrect or incomplete orders, leading to dissatisfaction.
  • RH
    rhonda harris
    Jan 5, 2026
    5.0
    The lady that took our order was so nice and helpful 😁
  • RM
    robert moore
    Nov 23, 2025
    2.0
    Sunday Nov 23-25.Service was super slow.Only 2 people in dining room.2 customers came in after us and they waited so long they got a refund and let.Got home and started feeling sick to my stomach. Will not go back.
  • ST
    Serah Thrasher
    Nov 22, 2025
    5.0
    Super clean and the food hit the spot!
  • AS
    Adrian Smith
    Nov 16, 2025
    1.0
    Got three honey mustard chicken wraps didn’t think nothing of it at the the time. Till know sitting here throwing it up. The chicken was raw it was chewy and spongy I didn’t think nothing about it I was hungry. Don’t eat here unless you ready to have food poison
  • JJ
    JeN
    Oct 22, 2025
    5.0
    I just got home. My experience at the drive thru made my day so much better. The employee was vibrant, confident and so heart warming. I forgot her name but she needs such praise💗💗💗