Arby's

4.1
683 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1005 Hwy 21, Oxford, AL
36203, United States

Hours

Reviews

4.1
683 reviews
5 stars
348
4 stars
182
3 stars
86
2 stars
28
1 star
39

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, particularly the roast beef and brisket sandwiches, but there were complaints about cold or poorly prepared items.

Service Issues

Many reviews highlighted inconsistent service, with some staff being friendly while others were rude or dismissive, leading to a frustrating experience for customers.

Cleanliness

Several customers noted cleanliness issues, particularly with sticky floors and dirty bathrooms, which detracted from their overall experience.

Order Accuracy

There were multiple reports of incorrect orders, which caused frustration among customers who had to return to resolve issues.

Atmosphere

The dining environment was often described as noisy and chaotic, with some customers feeling uncomfortable due to loud conversations among staff.
  • SH
    Susan Hill
    Dec 26, 2025
    5.0
    Best Rueben. Fresh. Proper condiments. Very refreshing
  • MG
    Marrius Garth
    Dec 16, 2025
    4.0
    Food was good. Workers were loud. Didn't make for the most present eating environment when someone cleaning the dinning area is having conversations with the backline workers that are still on backside.
  • SC
    Sherry Cushen
    Dec 15, 2025
    4.0
    Love the staff at this location. Downside is that the public floor areas had a sticky surface.
  • SB
    Steven Brightwell
    Nov 29, 2025
    2.0
    The ladies that waited on us in the drive thru were very curt. The messed up my milkshake and I had to go in to get it remade. They did not give any napkins for my drive thru order
  • MD
    Morgan Darden
    Oct 5, 2025
    5.0
    Look, it's Arby's, it's s pretty consistent product/experience. Good was fast, fresh, and accurate - about the best you'll get from fast food.