Wendy's

3.7
236 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
6694 Us 431 S Hwy Se, Owens Cross Roads, AL
35763, United States

Hours

Reviews

3.7
236 reviews
5 stars
106
4 stars
48
3 stars
26
2 stars
15
1 star
41

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders, leading to frustration and disappointment.

Food Quality

There were mixed reviews on food quality, with some praising freshness while others complained about cold or stale items.

Service Speed

Several reviews highlighted fast service, although some customers experienced long waits or delays.

Cleanliness

The restaurant was generally noted for being clean, with some positive mentions of the dining area.

Customer Service

While some staff were praised for friendliness, there were complaints about rude behavior from certain employees.
  • YD
    Yana Debbaneh
    Dec 12, 2025
    5.0
    I just had the most delicious fast food breakfast burrito ever! The service was great and I'm impressed with the food. The only thing better would've been homemade. 10/10!
  • KS
    Kevin Seeker
    Nov 22, 2025
    3.0
    Some how they always seem to get our order wrong or it takes forever to get basic menu items. Last time, they were super stingy on the fries. They are slowly going downhill.
  • MM
    Michael Tunison (Mike)
    Nov 15, 2025
    3.0
    It's been a few years since I've been to a Wendy's. I was disappointed by the size of the bacon double stack for the steep price tag. It was like a JR burger. Very unfortunate. Should have gotten a few, they were that small. Flavor was good, quantity was terrible. The patties were so thin, not like it was years ago. We also got a baked potato, that was delicious! Fries were average, they forgot my sauce I paid extra for. We were asked to pull into the parking lot, waited about 5 minutes, not ideal for such a small order, and to forget items was disappointed. Parking lot was clean, inside looked clean as well. Staff were nice. I'll be going across the street for their competitor moving forward. What a shame, really not how it used to be....
  • CA
    Cameron Ashley
    Nov 3, 2025
    1.0
    I have not, one single time have ever received an order correct from this Wendy’s. Ever, might as well check my bag at the window. Don’t under any circumstances leave this Wendy’s without checking your food because something will be missing or incorrect
  • JP
    Juanita Parnell
    Sep 8, 2025
    1.0
    Came through drive through for a little breakfast for us to take on the road so I don’t get for our 2 hours trip. Well, we ordered the featured bacon egg and cheese burrito with the potatoes and then got a breakfast baconater. The baconater came out just fine warm nothing wrong with it. I took one bite from my burrito and it tasted funny. I open it up to find mold all over the egg and due to being so far the restaurant I wasn’t able to turn around and I wasn’t given me receipt

Frequently Asked Questions About Wendy's

Is #516 Hampton Cove Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-through hours at Wendy's Owens Cross Roads location?

The drive-through is open daily from 8:00 AM to 12:00 AM (midnight).