Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inNot available
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.7
234 reviews
5 stars
105
4 stars
48
3 stars
25
2 stars
15
1 star
41
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported frequent issues with incorrect orders, leading to frustration and disappointment.
Food Quality
Several reviews mentioned food being cold, stale, or unappetizing, with some customers experiencing food poisoning.
Customer Service
While some customers praised friendly and helpful staff, others reported rude behavior and poor service experiences.
Cleanliness
The restaurant was noted for being clean by some customers, but there were also complaints about unsanitary conditions.
Speed of Service
Some reviews highlighted fast service, while others experienced long waits and delays, particularly during busy times.
- MMMichael Tunison (Mike)Nov 15, 20253.0It's been a few years since I've been to a Wendy's. I was disappointed by the size of the bacon double stack for the steep price tag. It was like a JR burger. Very unfortunate. Should have gotten a few, they were that small. Flavor was good, quantity was terrible. The patties were so thin, not like it was years ago. We also got a baked potato, that was delicious! Fries were average, they forgot my sauce I paid extra for. We were asked to pull into the parking lot, waited about 5 minutes, not ideal for such a small order, and to forget items was disappointed. Parking lot was clean, inside looked clean as well. Staff were nice. I'll be going across the street for their competitor moving forward. What a shame, really not how it used to be....
- CACameron AshleyNov 3, 20251.0I have not, one single time have ever received an order correct from this Wendy’s. Ever, might as well check my bag at the window. Don’t under any circumstances leave this Wendy’s without checking your food because something will be missing or incorrect
- DSDrew SkylerSep 8, 20251.0Came through drive through for a little breakfast for us to take on the road so I don’t get for our 2 hours trip. Well, we ordered the featured bacon egg and cheese burrito with the potatoes and then got a breakfast baconater. The baconater came out just fine warm nothing wrong with it. I took one bite from my burrito and it tasted funny. I open it up to find mold all over the egg and due to being so far the restaurant I wasn’t able to turn around and I wasn’t given me receipt
- NSNicole ShaferSep 5, 20251.0This was not a great experience from the time I placed my order. My order was completely wrong. I ordered a wrap, got a spicy sandwich. I took the order back through the drive thru. She took my bag, told me to pull around to the parking by the door. I waited another 5 minutes. By the time I got my food, my fries were cold and the chicken on the wrap was dried and hard to chew.
- CBCJ BagwellSep 4, 20255.0I usually dont make reviews but this Wendy's is legitimately good. The young lady who got my order was pleseant to talk to, and courteous. The food was the best ive had at a Wendy's. Picture perfect burgers, fries were hot and crispy. To top the whole thing off, the sprite was hittin. Super clean taste and crisp. All in all it was impressed.
Frequently Asked Questions About Wendy's
Is #516 Hampton Cove Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Owens Cross Roads, AL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Owens Cross Roads, AL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (256) 517-8161.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does #516 Hampton Cove Wendy’s serve breakfast?
Yes, this Wendy’s location in Owens Cross Roads, AL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours at Wendy's Owens Cross Roads location?
The drive-through is open daily from 8:00 AM to 12:00 AM (midnight).
Does Wendy's Owens Cross Roads serve breakfast?
Yes, this location serves breakfast with options like breakfast combos, croissants, biscuits, sandwiches, coffee, and sides.
Can I order Wendy's online or through an app?
Yes, you can order Wendy's through their mobile app or by visiting order.wendys.com and selecting this location.
What payment methods does Wendy's Owens Cross Roads accept?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Does Wendy's Owens Cross Roads offer delivery and takeout services?
Yes, they offer both delivery and takeout options.
How can I contact Wendy's Owens Cross Roads for questions or feedback?
You can call (256) 517-8161 directly or reach their Customer Care via Live Chat on their contact page or call 888-624-8140.
Where is Wendy's Owens Cross Roads located?
Wendy's is located at 6694 Us 431 S Hwy Se, Owens Cross Roads, AL 35763, USA.
Are there any other fast food restaurants near Wendy's Owens Cross Roads?
Yes, nearby fast food options include Taco Bell, KFC, McDonald's, and Taqueria El Cazador, which you might consider before or after your visit to Wendy's.
What nearby stores could I visit along with Wendy's for home improvement or shopping?
Big Cove Decorating specializes in carpet and countertop installation, and you can also visit Walmart Supercenter for retail shopping nearby.
Are there any nearby service or convenience businesses close to Wendy's Owens Cross Roads?
Yes, MAPCO Mart convenience store and gas station, several insurance agencies including Nationwide Insurance and Farmers Insurance, and banking options like Regions Bank and Bank Independent are all located nearby.