Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported frequent issues with incorrect orders, leading to frustration and disappointment.
Food Quality
There were mixed reviews on food quality, with some praising freshness while others complained about cold or stale items.
Service Speed
Several reviews highlighted fast service, although some customers experienced long waits or delays.
Cleanliness
The restaurant was generally noted for being clean, with some positive mentions of the dining area.
Customer Service
While some staff were praised for friendliness, there were complaints about rude behavior from certain employees.
YD
Yana Debbaneh
Dec 12, 2025
5.0
I just had the most delicious fast food breakfast burrito ever! The service was great and I'm impressed with the food. The only thing better would've been homemade. 10/10!
KS
Kevin Seeker
Nov 22, 2025
3.0
Some how they always seem to get our order wrong or it takes forever to get basic menu items. Last time, they were super stingy on the fries. They are slowly going downhill.
MM
Michael Tunison (Mike)
Nov 15, 2025
3.0
It's been a few years since I've been to a Wendy's. I was disappointed by the size of the bacon double stack for the steep price tag. It was like a JR burger. Very unfortunate. Should have gotten a few, they were that small.
Flavor was good, quantity was terrible. The patties were so thin, not like it was years ago.
We also got a baked potato, that was delicious!
Fries were average, they forgot my sauce I paid extra for.
We were asked to pull into the parking lot, waited about 5 minutes, not ideal for such a small order, and to forget items was disappointed.
Parking lot was clean, inside looked clean as well. Staff were nice.
I'll be going across the street for their competitor moving forward. What a shame, really not how it used to be....
CA
Cameron Ashley
Nov 3, 2025
1.0
I have not, one single time have ever received an order correct from this Wendy’s. Ever, might as well check my bag at the window. Don’t under any circumstances leave this Wendy’s without checking your food because something will be missing or incorrect
JP
Juanita Parnell
Sep 8, 2025
1.0
Came through drive through for a little breakfast for us to take on the road so I don’t get for our 2 hours trip. Well, we ordered the featured bacon egg and cheese burrito with the potatoes and then got a breakfast baconater. The baconater came out just fine warm nothing wrong with it. I took one bite from my burrito and it tasted funny. I open it up to find mold all over the egg and due to being so far the restaurant I wasn’t able to turn around and I wasn’t given me receipt
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours at Wendy's Owens Cross Roads location?
The drive-through is open daily from 8:00 AM to 12:00 AM (midnight).
Does Wendy's Owens Cross Roads serve breakfast?
Yes, this location serves breakfast with options like breakfast combos, croissants, biscuits, sandwiches, coffee, and sides.
Can I order Wendy's online or through an app?
Yes, you can order Wendy's through their mobile app or by visiting order.wendys.com and selecting this location.
What payment methods does Wendy's Owens Cross Roads accept?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Does Wendy's Owens Cross Roads offer delivery and takeout services?
Yes, they offer both delivery and takeout options.
How can I contact Wendy's Owens Cross Roads for questions or feedback?
You can call (256) 517-8161 directly or reach their Customer Care via Live Chat on their contact page or call 888-624-8140.
Where is Wendy's Owens Cross Roads located?
Wendy's is located at 6694 Us 431 S Hwy Se, Owens Cross Roads, AL 35763, USA.
Are there any other fast food restaurants near Wendy's Owens Cross Roads?
Yes, nearby fast food options include Taco Bell, KFC, McDonald's, and Taqueria El Cazador, which you might consider before or after your visit to Wendy's.
What nearby stores could I visit along with Wendy's for home improvement or shopping?
Big Cove Decorating specializes in carpet and countertop installation, and you can also visit Walmart Supercenter for retail shopping nearby.
Are there any nearby service or convenience businesses close to Wendy's Owens Cross Roads?
Yes, MAPCO Mart convenience store and gas station, several insurance agencies including Nationwide Insurance and Farmers Insurance, and banking options like Regions Bank and Bank Independent are all located nearby.