Business Details
About
Coffee ShopCafeTea RoomJuice ShopDutch Bros. Coffee
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
Details
- DeliveryNot available
- TakeoutAvailable
- Accepts reservationsNot available
- Requires appointmentNot available
Location
Hours
Reviews
4.5
201 reviews
5 stars
158
4 stars
16
3 stars
6
2 stars
7
1 star
14
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently described as friendly, upbeat, and helpful, contributing to a positive customer experience.
Speed of Service
Many customers reported long wait times, especially during peak hours, leading to frustration despite the friendly service.
Drink Quality
While most customers enjoyed the coffee and drink options, some expressed dissatisfaction with specific drinks being overly sweet or not meeting their expectations.
Drive-Thru Experience
The drive-thru setup has been criticized for inefficiency, with reports of lost orders and slow service, particularly during busy times.
- V1vka 132 days ago5.0Tried for the first time - my 3 kids and I loved it. Courteous and great service 👍
- MMMonica5 days ago5.0This place is the best for drive thru coffee, love the music while waiting in line even though it’s never too long. The servers are always so pleasant and just nice to talk to!
- MGMadeline GruberDec 29, 20255.0Today is my birthday and I had the pleasure of meeting Tiara who took my order this morning. First they were the absolute sweetest human being and for what it’s worth she will be the reason I return to this location over and over again! Dutch Bros recognize this sweet being!
- MHMike HuffDec 22, 20251.0Extremely slow. Took the talking way too far and didn’t do any work. Held up the line 20 minutes.
- TNT. N.Dec 13, 20255.0Greeted with smiling employees even when they're outside in the weather! Good coffee. Orders were correct. Great southern hospitality! THANK YOU!
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
We’d love to celebrate your birthday with you! Download the Dutch Bros™ app to receive a free drink reward on your birthday! If you don’t have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch Freeze® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-Hots®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops don’t have phones—we'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!
Can I purchase Dutchwear apparel?
We’ve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means we’re stepping away from offering DutchWear to our customers. You’ll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
We’re not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
It’s easy! Collect 3 points for each dollar you spend at a shop, and there’s no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and you’ll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way you’d like!
Can I place my drink order over the phone?
We aren’t able to take drink orders over the phone, but we’re excited to serve you! Don’t let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.
What are the hours of operation for Dutch Bros Coffee in Owens Cross Roads, AL?
Dutch Bros Coffee in Owens Cross Roads is open from 5:00 AM to 10:00 PM Monday through Thursday and Sunday, and until 11:00 PM on Friday and Saturday.
Does Dutch Bros Coffee offer any sugar-free flavor options?
Yes, Dutch Bros offers several sugar-free flavors including white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, Irish cream, peppermint (seasonal), coconut, raspberry, peach, and strawberry.
What payment methods are accepted at Dutch Bros Coffee?
They accept cash, all major credit cards, Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal.
Can I get a free drink on my birthday at Dutch Bros Coffee?
Yes! You can receive a free drink on your birthday by downloading the Dutch Bros app and redeeming your birthday reward.
Does Dutch Bros Coffee offer delivery or curbside pickup at this location?
This location offers curbside pickup but does not offer delivery services.
Are kids welcome and are there drinks suitable for children at Dutch Bros Coffee?
Yes, children are welcome. Dutch Bros offers kids drinks such as Not-so-Hots®, Sparkling Sodas, Dutch Shakes, and Smoothies.
What nearby places can I visit around Dutch Bros Coffee in Owens Cross Roads?
Nearby you can find several mobile phone stores like T-Mobile, Verizon, and Cellular Sales, which are convenient if you need phone services before or after grabbing your coffee.
Are there any dining options close to Dutch Bros Coffee where I can get a meal?
Yes, nearby dining options include Pizza Hut, Arby's, Dairy Queen, Huddle House, and Yoshi Sushi Fusion, perfect for a meal before or after your coffee run.
Is there a gas station near Dutch Bros Coffee where I can fuel up?
Yes, Exxon and Hampton Cove Exxon are nearby gas stations offering fuel and convenience store items, making it convenient to stop by for coffee and gas in one trip.
Does Dutch Bros Coffee have a drive-through at this location?
Yes, this Dutch Bros Coffee location features a drive-through for your convenience.