Papa Johns Pizza

3.3
379 reviews
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Business Details

24515 COMMERCIAL AVENUE, Orange Beach, AL
36561, United States
(251) 981-7200
https://locations.papajohns.com/united-states/al/36561/orange-beach/24515-commercial-avenue
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About

Pizza Restaurant
At Papa Johns Pizza in Orange Beach, AL, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Orange Beach pizza for any occasion. Call us for pizza delivery in Orange Beach or stop by 24515 COMMERCIAL AVENUE for carryout to order the best pizza in Orange Beach, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
24515 COMMERCIAL AVENUE, Orange Beach, AL
36561, United States

Hours

Reviews

3.3
379 reviews
5 stars
170
4 stars
40
3 stars
24
2 stars
18
1 star
127

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times for delivery, poor communication, and rude staff interactions.

Order Accuracy

Many reviews highlighted problems with incorrect orders, missing items, and poorly prepared food.

Food Quality

Customers expressed dissatisfaction with the quality of the pizza, citing issues like cold food, undercooked items, and skimpy toppings.

Positive Experiences

Some customers praised specific staff members for their excellent service and noted that the food was good when orders were correct.

Management Concerns

Several reviews mentioned poor management practices, including unhelpful responses to complaints and lack of accountability for mistakes.
  • BC
    Beth Cottrell
    6 days ago
    5.0
    Food was great, super fast service and was correct!!!
  • BK
    Blake Kennedy
    Aug 16, 2025
    1.0
    Placed an order and waited 1.5 hour due to the DoorDash driver not knowing the address. I called the driver Matthew M. Twice and he told me he was bringing our food. Then, It was noted it was returned to the store so I called and the lady that answered gave me a story she there by herself. So I went up there to ensure she could provide me a credit for my transaction. There were 6 employees there and no one seemed to know what was going on. I wanted the pizza but credited on my delivery and tip but they didn’t know where the pizza. This franchise owner is losing their assets if this is a reoccurring issue.
  • DK
    damian keeler
    Aug 15, 2025
    1.0
    You never get what you order. Pay extra for nacho cheese sauce and you never get it. Guess the delivery driver keeps it or the store is just incompetent. Pizza is never fully cut, had to cut our own pizza and cheese sticks. The last 2 or 3 times I’ve ordered I never and I mean NEVER get my cheese sauce. Save yourself time and spend the extra somewhere else. Because apparently they are just incompetent at reading
  • KS
    kendrick washington Sr
    Aug 8, 2025
    1.0
    The cashier was more interested on flirting with a guy who came in behind me with long hair . Didn't acknowledge me until he left 😪 and I was their 1st . Didn't cause a scene just told him to go ahead even though he acknowledged me as being there before him .
  • KM
    kyler mize
    Aug 6, 2025
    5.0
    Service was good delivery driver was cool
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Frequently Asked Questions About Papa Johns Pizza

What are the operating hours for delivery at Papa Johns Pizza in Orange Beach?

Delivery is available Monday through Thursday and Sunday from 10:30 AM to 10:00 PM, and on Friday and Saturday from 10:30 AM to 11:00 PM.

Does Papa Johns Pizza offer takeout services, and what are the hours?

Yes, takeout is available during the same hours as delivery: 10:30 AM to 10:00 PM Monday to Thursday and Sunday, and 10:30 AM to 11:00 PM on Friday and Saturday.