Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Dairy Queen Grill & Chill
25741 Perdido Beach Blvd, Orange Beach, AL
36561-6604, United States
Hours
Reviews
3.7
741 reviews
5 stars
334
4 stars
141
3 stars
91
2 stars
47
1 star
128
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service experiences varied widely, with some praising friendly staff while others reported rudeness and lack of urgency.
Food Quality
Food quality was inconsistent; some customers enjoyed hot and fresh meals, while others received cold or poorly prepared items.
Drive-Thru Issues
Many customers expressed frustration with the drive-thru service, citing long wait times and poor communication.
Cleanliness
The cleanliness of the dining area received mixed reviews, with some noting cleanliness while others reported unsanitary conditions.
Overall Experience
While some customers had positive experiences and would recommend the location, others had negative encounters that deterred them from returning.
- CHChris Holland2 days ago1.0Service was terrible, the female employee was disinterested in helping anyone and certainly had no sense of urgency. Our ice cream sat on the counter for several minutes melting and the cups were barely 3/4 full when we got them nearly 20 minutes later. Overall very disappointing experience.
- RSRobert Schentag6 days ago5.0Strawberry sunday with pecans mmm
- TMTabitha McLaughlinOct 27, 20255.0We stay at the Hampton Inn across the street when we are on vacation. The food is always good and the staff is very friendly. The ice cream is always amazing. I live about an hour away from the nearest Dairy Queen in Oklahoma so it is always a treat. We frequentl this restaurant numerous times while we are on vacation. Definitely will return and would recommend.
- KKKristinaOct 22, 20251.0My burger had brown and spoiled lettuce all over it. Slimy. I showed it to them and they acted mad like it was my fault. All I asked for was more lettuce and the lady in the back snapped out NO I need her entire burger. She said this is the only lettuce we have!! They continued to serve the customers. She stormed up there didn’t even look at me and punched in my refund. I was going to dine in and I would have taken a photo but she threw it in the trash before I had the chance. It was disgusting and we are locals. Won’t ever be coming back here! Walked over to Moe’s. Here is my receipt
- SPSusanna PylantOct 5, 20252.0Ordered a couple of large Oreo blizzards at the drive thru for my husband and I with Heath Bar and Butterfinger added in. As we were pulling away, I took the spoon and stirred the blizzard around and saw there was barely anything at all mixed into it, and it was mostly just ice cream. Since we paid $21 for this, I parked the car, brought the blizzards back in and politely asked them to redo them, which they did. That's when I opened Google reviews on this place and noticed the very low star rating for this location and realized that the two compliment one another.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Orange Beach?
Dairy Queen Grill & Chill is open daily from 10:30 AM to 10:00 PM.
Is Dairy Queen Grill & Chill closed on any holidays?
Yes, the restaurant is closed on November 27, 2025, and December 25, 2025.
Where is Dairy Queen Grill & Chill located in Orange Beach?
It is located at 25741 Perdido Beach Blvd, Orange Beach, AL 36561-6604.
What types of food and treats does Dairy Queen Grill & Chill specialize in?
They specialize in Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, soft-serve ice cream cones, shakes and malts, and ice cream cakes from DQCakes.com.
Does Dairy Queen Grill & Chill offer family-friendly amenities?
Yes, the restaurant offers booster seats, high chairs, outdoor seating, restrooms, free WiFi, drive-thru, and is wheelchair accessible, making it family-friendly and good for kids.
Can I order food online or use a mobile app for Dairy Queen Grill & Chill?
Yes, you can order online through their website and download their app for exclusive deals and mobile ordering with rewards.
How can I contact Dairy Queen Grill & Chill in Orange Beach?
You can call them at +1 251-981-2155 for inquiries or orders.
What other fast food or ice cream places are near Dairy Queen Grill & Chill?
Nearby fast food and ice cream options include another Dairy Queen and Smoothie King for smoothies and juice bars.
What accommodations or hotels are close to Dairy Queen Grill & Chill for visitors?
Nearby hotels include Hampton Inn & Suites Orange Beach/Gulf Front and Hampton Inn & Suites - Orange Beach, ideal for visitors planning to stay in the area.
Are there any entertainment or dining options near Dairy Queen Grill & Chill?
Yes, guests can visit Moe's Original BBQ for American barbecue cuisine or enjoy music and dining at The Backyard At Moes Oba concert venue and bar and grill restaurant.