Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Dairy Queen Grill & Chill
25741 Perdido Beach Blvd, Orange Beach, AL
36561-6604, United States
Hours
Reviews
3.7
746 reviews
5 stars
335
4 stars
142
3 stars
92
2 stars
47
1 star
130
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported slow service, rude staff, and lack of urgency, leading to frustrating experiences.
Food Quality
Mixed reviews on food quality, with some customers receiving cold or poorly prepared items, while others praised specific menu items.
Positive Experiences
Several customers highlighted friendly staff and enjoyable food, particularly ice cream and blizzards, indicating some positive interactions.
Cleanliness Concerns
Some reviews mentioned cleanliness issues in the dining area and bathrooms, affecting overall customer satisfaction.
- BHBarry Hart2 days ago1.0We visit this location every Jan (snow birds). Have always been impressed with the service. Until last night. Pulled in around 6:30 pm and ordered ice cream to go. Asked for lids and a sack. When ice cream arrived, there were no lids or a sack. I reminded the young lady at the window that we needed lids and a sack. She was not happy and shoved the change from my purchase with enough force, that the change flew out of her hand on to the ground. I told her I was not worried about the change, and that I was disappointed with the service. She slammed the sliding window shut. We will not be back.
- PJpeyton jonesDec 28, 20251.0They took way too long!! i ordered one thing people that came after me got their food first. Horrible place
- CHChris HollandNov 22, 20251.0Service was terrible, the female employee was disinterested in helping anyone and certainly had no sense of urgency. Our ice cream sat on the counter for several minutes melting and the cups were barely 3/4 full when we got them nearly 20 minutes later. Overall very disappointing experience.
- RSRobert SchentagNov 18, 20255.0Strawberry sunday with pecans mmm
- TMTabitha McLaughlinOct 27, 20255.0We stay at the Hampton Inn across the street when we are on vacation. The food is always good and the staff is very friendly. The ice cream is always amazing. I live about an hour away from the nearest Dairy Queen in Oklahoma so it is always a treat. We frequentl this restaurant numerous times while we are on vacation. Definitely will return and would recommend.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Orange Beach?
Dairy Queen Grill & Chill is open daily from 10:30 AM to 10:00 PM.
Is Dairy Queen Grill & Chill closed on any holidays?
Yes, the restaurant is closed on November 27, 2025, and December 25, 2025.
Where is Dairy Queen Grill & Chill located in Orange Beach?
It is located at 25741 Perdido Beach Blvd, Orange Beach, AL 36561-6604.
What types of food and treats does Dairy Queen Grill & Chill specialize in?
They specialize in Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, soft-serve ice cream cones, shakes and malts, and ice cream cakes from DQCakes.com.
Does Dairy Queen Grill & Chill offer family-friendly amenities?
Yes, the restaurant offers booster seats, high chairs, outdoor seating, restrooms, free WiFi, drive-thru, and is wheelchair accessible, making it family-friendly and good for kids.
Can I order food online or use a mobile app for Dairy Queen Grill & Chill?
Yes, you can order online through their website and download their app for exclusive deals and mobile ordering with rewards.
How can I contact Dairy Queen Grill & Chill in Orange Beach?
You can call them at +1 251-981-2155 for inquiries or orders.
What other fast food or ice cream places are near Dairy Queen Grill & Chill?
Nearby fast food and ice cream options include another Dairy Queen and Smoothie King for smoothies and juice bars.
What accommodations or hotels are close to Dairy Queen Grill & Chill for visitors?
Nearby hotels include Hampton Inn & Suites Orange Beach/Gulf Front and Hampton Inn & Suites - Orange Beach, ideal for visitors planning to stay in the area.
Are there any entertainment or dining options near Dairy Queen Grill & Chill?
Yes, guests can visit Moe's Original BBQ for American barbecue cuisine or enjoy music and dining at The Backyard At Moes Oba concert venue and bar and grill restaurant.