Taco Bell

3.5
872 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 2400 Pepperell Pkwy in Opelika. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
2400 Pepperell Pkwy, Opelika, AL
36801, United States

Hours

Reviews

3.5
872 reviews
5 stars
314
4 stars
204
3 stars
129
2 stars
65
1 star
160

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including slow response times, rude staff, and incorrect orders.

Food Consistency

The quality and preparation of food varied significantly, with many customers experiencing issues such as cold or poorly made items.

Staff Attitude

While some reviews praised friendly staff, many others noted a lack of professionalism and care among employees.

Cleanliness

Multiple reviews highlighted unsanitary conditions in the restaurant, including dirty tables and restrooms.

Drive-Thru Experience

Customers expressed frustration with long wait times and inefficiencies in the drive-thru service.
  • JL
    Jacob Larson
    Nov 7, 2025
    1.0
    Took 35 minutes to get through the drive through with hardly anyone there. After a 35 minute wait, we had items missing from our online order and the food we did get was nasty. Go to any other location than this one.
  • BH
    Brandon Hoyle
    Nov 7, 2025
    1.0
    I did an online order, didn't give me a time to pick up so I called.... simply state/ask "first time doing an online order just ask8ng about an eta 30 or 40 minutes?" She says she doesn't know and gives the phone to the manager I hear the manager before she even gets on the phone JUST TELL THEM WE BUSY, WE DONT KNOW HOW LONG ITS GOING TO TAKE. And my order was still messing stuff. Its always like this here. Go to a different taco bell until they get a different manager here.
  • BG
    Billy Griswold
    Sep 27, 2025
    1.0
    Didnt order they expect you to use a computer. That takes away jobs for people that need work.
  • KS
    Kaneshia Singleton
    Sep 13, 2025
    5.0
    Could have been better
  • HP
    Hanna P
    Sep 4, 2025
    4.0
    Placed an order online to pick up, and the girl working that night was very sweet and the food was made well and exactly what we ordered. We live right between this location and the one on Columbus Pkwy (where I’ve been asked to pull into a parking spot and wait 20+ min for our order) so we’ll definitely be going back to this one from now on. I was also impressed bc this was on a Sunday night before Labor Day which means usually places can be short staffed but they were on top of it. Highly recommend the new Steak Cheesy Street Chalupas 👌 Edit- I went back about a week later and the steak cheesy street chalupas were not good at all like the first time. Very greasy and small and if I had it made this way the first time, I probably wouldn’t have tried it again. The girl at the window was not rude but not nice like the one working the time before.

Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell on Pepperell Pkwy in Opelika?

The drive-through at Taco Bell on 2400 Pepperell Pkwy in Opelika is open daily from 9:00 AM to 2:00 AM.

What payment options does Taco Bell at 2400 Pepperell Pkwy accept?

Taco Bell accepts American Express, Cash, Discover, MasterCard, and Visa.