Dunkin'

3.8
794 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Opelika, AL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2103 Pepperell Parkway, Opelika, AL
36801, United States

Hours

Reviews

3.8
794 reviews
5 stars
401
4 stars
150
3 stars
81
2 stars
46
1 star
116

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported consistently poor service, including rude staff, long wait times, and incorrect orders.

Product Quality

Many reviews highlighted inconsistent quality of food and drinks, with complaints about watered-down coffee and stale donuts.

Cleanliness

Several customers noted that the location was often dirty, impacting their overall experience.

Positive Staff Interactions

Despite the negative feedback, some customers praised individual staff members for their friendly and helpful service.

Operational Problems

Customers expressed frustration with the store's management and operational issues, including being closed during posted hours and lack of available menu items.
  • TP
    Tammy Price
    3 days ago
    5.0
    Coffee only. Good service and great coffee.
  • JH
    Jennifer Hilton
    5 days ago
    1.0
    Since when do you have to ask for whipped cream ? That's what i was told , plus it don't taste like toasted chocolate and it's not fully frozen . awful customer service when i asked about it . i won't be back
  • VA
    Vernon Allen
    Oct 10, 2025
    1.0
    The hours listed 5 am open time . At 5:16 they are in the building but saying “ sorry we are not open yet” stood there 5 min waiting on someone to even give me attention. As they walked back and forth totally ignored me. Work the hours posted or close the store!
  • JH
    Joshua Hines
    Sep 23, 2025
    5.0
    Needs more sauce
  • LN
    Lee Nash
    Sep 19, 2025
    1.0
    Our order Medium Hot chocolate with whip cream Medium Hot coffee with cream and sugar 2 jelly donuts Blueberry muffin warmed up with butter on the side The hot chocolate was watered down-even after asking to have more put it. The coffee was watered down They told me there was no butter but gave me a knife This was the worst Dunkin’ Donuts I have ever been to. The positive that I can come up with is the coffee and hot chocolate was hot.

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Opelika, AL?

Dunkin' Opelika is open Monday to Wednesday and Friday from 5:00 AM to 8:00 PM; Thursday until 11:30 AM; Saturday from 5:00 AM to 7:00 PM; and Sunday from 6:00 AM to 7:00 PM.

Does Dunkin' in Opelika offer delivery and pickup services?

Yes, Dunkin' offers both curbside pickup and delivery services at this location.