Dunkin'

3.8
796 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Opelika, AL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2103 Pepperell Parkway, Opelika, AL
36801, United States

Hours

Reviews

3.8
796 reviews
5 stars
402
4 stars
150
3 stars
81
2 stars
46
1 star
117

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and inattentive staff, with many customers expressing frustration over poor service and lack of acknowledgment.

Order Accuracy

Many customers reported frequent mistakes with their orders, including missing items and incorrect drinks, leading to dissatisfaction.

Product Quality

While some customers praised the coffee and donuts, others noted inconsistencies in drink quality and freshness of food items.

Cleanliness

Several reviews mentioned unsanitary conditions and a dirty environment, impacting the overall experience.

Speed of Service

Customers consistently complained about slow service, particularly in the drive-thru, with long wait times reported.
  • JH
    Jennifer Haley
    Dec 27, 2025
    1.0
    The employees here are very rude.
  • TP
    Tammy Price
    Nov 21, 2025
    5.0
    Coffee only. Good service and great coffee.
  • JH
    Jennifer Hilton
    Nov 19, 2025
    1.0
    Since when do you have to ask for whipped cream ? That's what i was told , plus it don't taste like toasted chocolate and it's not fully frozen . awful customer service when i asked about it . i won't be back
  • VA
    Vernon Allen
    Oct 10, 2025
    1.0
    The hours listed 5 am open time . At 5:16 they are in the building but saying “ sorry we are not open yet” stood there 5 min waiting on someone to even give me attention. As they walked back and forth totally ignored me. Work the hours posted or close the store!
  • LN
    Lee Nash
    Sep 19, 2025
    1.0
    Our order Medium Hot chocolate with whip cream Medium Hot coffee with cream and sugar 2 jelly donuts Blueberry muffin warmed up with butter on the side The hot chocolate was watered down-even after asking to have more put it. The coffee was watered down They told me there was no butter but gave me a knife This was the worst Dunkin’ Donuts I have ever been to. The positive that I can come up with is the coffee and hot chocolate was hot.

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Opelika, AL?

Dunkin' Opelika is open Monday to Wednesday and Friday from 5:00 AM to 8:00 PM; Thursday until 11:30 AM; Saturday from 5:00 AM to 7:00 PM; and Sunday from 6:00 AM to 7:00 PM.

Does Dunkin' in Opelika offer delivery and pickup services?

Yes, Dunkin' offers both curbside pickup and delivery services at this location.