Chipotle Mexican Grill

3.6
759 reviews
Order tacos, burritos, salads, bowls and more at Chipotle Mexican Grill. Order online for pick up or delivery and join our rewards program today.

About

Mexican Restaurant
Chipotle Tiger Town Auburn is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
2125 Interstate Dr, Opelika, AL
36801, United States

Hours

Reviews

3.6
759 reviews
5 stars
346
4 stars
138
3 stars
79
2 stars
38
1 star
158

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude and unhelpful staff, with many experiences highlighting poor customer service and lack of attention from employees.

Food Availability

Many reviews mentioned that the location frequently runs out of key ingredients, leading to disappointment and dissatisfaction with orders.

Cleanliness

The restaurant was often described as dirty, with unclean tables and floors, contributing to a negative dining experience.

Food Quality

While some customers enjoyed the food, many noted inconsistencies in quality, including undercooked rice and stingy portions.
  • BD
    Brooks Davis
    Dec 6, 2025
    5.0
    I had a great experience at Chipotle today thanks to an amazing team. Janae was super friendly and welcoming from the moment I walked in. Moriah made my bowl perfectly and paid attention to every detail. Chris kept everything moving fast and smooth with great energy. Jakeeia wrapped up my order with a smile and made sure I had everything I needed.
  • GH
    Grace Hockett
    Dec 4, 2025
    1.0
    Took fourty minutes to get through the drive through literally after mobile ordering 👎👎👎👎👎👎
  • SS
    Sloane
    Dec 2, 2025
    3.0
    I normally go to this location because it’s the best in the Auburn area but today I was highly disappointed. There were 8 employees visible and only one was working the line while also having to restock and work register. The wait was super long and then they were out of black beans, chicken, and guacamole. They scraped out the tiny amount left of the sour cream and corn to put on my bowl. When I asked if they had anymore they said no. Then at the register the price was more than every other time I have come so I questioned if that was correct, and she was super rude to me. This place has seriously gone down hill, it used to be my favorite location but not now. Don’t waste your money for a bowl with nothing in it because the staff won’t restock and cook more food.
  • CC
    Chase Cooley
    Nov 30, 2025
    1.0
    Super rude manager told me I can leave when I asked for a little more. I was getting double protein and they gave me not even a half scoop when it was supposed to be a full. Employees just did not care or were scared of the manger. Tried telling him I wasn’t trying to cause any issues just wanted what I was paying for. He just mumbled something under his breath. Not coming back terrible experience.
  • AH
    Andrew Holze
    Nov 3, 2025
    1.0
    The food is genuinely good… if they have it. They are always out of everything and you could come right when they open, a busy hour or a random time in the day and they are ALWAYS out of everything. On top of that the employees are flat out rude and don’t care. They give you blank stares when you ask for literally anything. When they actually have stuff (and that’s rarely the case), the food is great but like I said they’re ALWAYS out of everything. Unless something changes, I’m never coming back as this is the eighth time it’s happened to me in 2 months. I tried to give them a chance but this is unacceptable.

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill at Tiger Town Auburn?

Chipotle Mexican Grill is open daily from 10:45 AM to 10:00 PM.

Where is Chipotle Mexican Grill located in Opelika, AL?

It is located at 2125 Interstate Dr, Lee, Opelika, AL 36801, USA.