Numerous customers reported extremely slow service, with long wait times for food and drinks, and instances of being ignored by staff.
Food Quality
Many reviews highlighted issues with food quality, including cold, undercooked, or incorrectly prepared items, leading to dissatisfaction.
Management Concerns
Several customers expressed frustration with management's lack of responsiveness and poor handling of service issues, contributing to a negative dining experience.
Cleanliness
Multiple reviews mentioned that the restaurant was dirty, with unclean tables and restrooms, which detracted from the overall experience.
Positive Staff Experiences
Despite the negative feedback, some customers praised individual staff members for their excellent service and friendliness.
AJ
Annie Jones
Jan 5, 2026
2.0
We waited about 10 minutes to be seated, when there were nobody in front of us. We waited 20-25 minutes just for the wings to come out cold and the fingers were chewy. I was so disappointed!! Food is to expensive to be served cold and chewy food. $40 for lunch. My husband isn't a complainer, but hus fries were barely warm. Our lunch date was ruined.
AE
Amanda Estes
Jan 1, 2026
1.0
Open tables everywhere. Took over 30 minutes to be seated. The hostess was a total crap show. Every single time I say it will be my last. This place is absolutely horrible. Management should really find some different workers.
MB
Meagan Brown
Dec 30, 2025
1.0
Doubt I'll be back to BWW for a while. Never have I ever been treated so poorly by a manager.. they were having issues with my gift card that I had gotten for Christmas and instead of giving me the chance to figure anything out, he proceeds to call the cops on me saying maybe when they get here I'll figure out how to pay.. literally 8 months pregnant and had me in tears while everyone stared at me.. my waitress and another employee kept apologizing and saying my next meal is on them, even offered to pay for this one because apparently the manager had been rude to them all day and this isn't the first time this had happened.. POOR CUSTOMER SERVICE IS ONE THING .. POOR MANAGEMENT IS ANOTHER... I WILL NEVER EVER BE BACK. ATLEAST FOR A WHILE...GET HIM OUT OF THERE.
BF
Bond “Bettrn_u” Family
Dec 23, 2025
1.0
This was probably the worst experience I have had. All the other ones have been bad but this one tops them all. The waitress took our order and got an appetizer but it didn’t come out until our food did 30 minutes later. Not one time did we get refills. Burger was cold, got the wing order for two of us wrong. Sent it back and it was still wrong. Then the manager gave us a discount but charged me for the burger twice. I will not go back. This is awful
JA
Jalissa Allen
Dec 21, 2025
1.0
The service here is terrible I was totally disappointed with my food… when my food arrived to the table after waiting almost 40 minutes my order was wrong my food was also cold..the menu was dirty and sticky .. the waitress are taken on 4 and 5 different tables and messing up orders 🤬
Frequently Asked Questions About Buffalo Wild Wings
What are the operating hours of Buffalo Wild Wings in Opelika, AL?
Buffalo Wild Wings in Opelika is open from 11:00 AM to 1:00 AM Monday through Wednesday, 11:00 AM to 2:00 AM Thursday through Saturday, and 11:00 AM to midnight on Sunday.
Where is Buffalo Wild Wings located in Opelika, AL?
It is located at 2257 Tiger Town Parkway, Opelika, AL 36801, USA.
What type of food and atmosphere does Buffalo Wild Wings in Opelika offer?
Buffalo Wild Wings offers award-winning Buffalo, New York-style wings with 26 sauces and seasonings, along with a sports bar atmosphere.
Can I order takeout from Buffalo Wild Wings in Opelika?
Yes, Buffalo Wild Wings in Opelika offers takeout services.
How can I contact Buffalo Wild Wings in Opelika for reservations or inquiries?
You can call them at +1 334-741-0989 for reservations or other inquiries.
Does Buffalo Wild Wings have an official website for the Opelika location?
Yes, their website is https://www.buffalowildwings.com/locations/us/al/opelika/2257-tiger-town-pkwy/sports-bar-105/
Are there other dining options near Buffalo Wild Wings in the Tiger Town area?
Yes, nearby restaurants include Olive Garden, Jersey Mike's Subs, Newk's Eatery, and Nothing Bundt Cakes, offering a variety of dining choices after or before your visit.
What shopping options are available nearby Buffalo Wild Wings in Tiger Town?
Customers can visit nearby stores such as Tiger Town shopping center, Kirkland's for home goods, Old Navy for clothing, and Bath & Body Works for beauty supplies.
Are there entertainment spots close to Buffalo Wild Wings where I can spend time?
Yes, Tiger Town GameStop offers video games and entertainment, and Books-A-Million provides comics and coffee for leisure.
Can I find health and wellness stores near Buffalo Wild Wings in Opelika?
Yes, GNC Live Well and Complete Nutrition are nearby stores offering vitamins, supplements, and holistic health products.