Buffalo Wild Wings

3.8
1562 reviews

About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
2257 Tiger Town Parkway, Opelika, AL
36801, United States

Hours

Reviews

3.8
1,562 reviews
5 stars
708
4 stars
387
3 stars
177
2 stars
98
1 star
192

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported extremely slow service, with long wait times for food and drinks, and instances of being ignored by staff.

Food Quality

Many reviews highlighted issues with food quality, including cold, undercooked, or incorrectly prepared items, leading to dissatisfaction.

Management Concerns

Several customers expressed frustration with management's lack of responsiveness and poor handling of service issues, contributing to a negative dining experience.

Cleanliness

Multiple reviews mentioned that the restaurant was dirty, with unclean tables and restrooms, which detracted from the overall experience.

Positive Staff Experiences

Despite the negative feedback, some customers praised individual staff members for their excellent service and friendliness.
  • AJ
    Annie Jones
    Jan 5, 2026
    2.0
    We waited about 10 minutes to be seated, when there were nobody in front of us. We waited 20-25 minutes just for the wings to come out cold and the fingers were chewy. I was so disappointed!! Food is to expensive to be served cold and chewy food. $40 for lunch. My husband isn't a complainer, but hus fries were barely warm. Our lunch date was ruined.
  • AE
    Amanda Estes
    Jan 1, 2026
    1.0
    Open tables everywhere. Took over 30 minutes to be seated. The hostess was a total crap show. Every single time I say it will be my last. This place is absolutely horrible. Management should really find some different workers.
  • MB
    Meagan Brown
    Dec 30, 2025
    1.0
    Doubt I'll be back to BWW for a while. Never have I ever been treated so poorly by a manager.. they were having issues with my gift card that I had gotten for Christmas and instead of giving me the chance to figure anything out, he proceeds to call the cops on me saying maybe when they get here I'll figure out how to pay.. literally 8 months pregnant and had me in tears while everyone stared at me.. my waitress and another employee kept apologizing and saying my next meal is on them, even offered to pay for this one because apparently the manager had been rude to them all day and this isn't the first time this had happened.. POOR CUSTOMER SERVICE IS ONE THING .. POOR MANAGEMENT IS ANOTHER... I WILL NEVER EVER BE BACK. ATLEAST FOR A WHILE...GET HIM OUT OF THERE.
  • BF
    Bond “Bettrn_u” Family
    Dec 23, 2025
    1.0
    This was probably the worst experience I have had. All the other ones have been bad but this one tops them all. The waitress took our order and got an appetizer but it didn’t come out until our food did 30 minutes later. Not one time did we get refills. Burger was cold, got the wing order for two of us wrong. Sent it back and it was still wrong. Then the manager gave us a discount but charged me for the burger twice. I will not go back. This is awful
  • JA
    Jalissa Allen
    Dec 21, 2025
    1.0
    The service here is terrible I was totally disappointed with my food… when my food arrived to the table after waiting almost 40 minutes my order was wrong my food was also cold..the menu was dirty and sticky .. the waitress are taken on 4 and 5 different tables and messing up orders 🤬

Frequently Asked Questions About Buffalo Wild Wings

What are the operating hours of Buffalo Wild Wings in Opelika, AL?

Buffalo Wild Wings in Opelika is open from 11:00 AM to 1:00 AM Monday through Wednesday, 11:00 AM to 2:00 AM Thursday through Saturday, and 11:00 AM to midnight on Sunday.

Where is Buffalo Wild Wings located in Opelika, AL?

It is located at 2257 Tiger Town Parkway, Opelika, AL 36801, USA.