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Brand Certified

Wendy's

3.5
(530 reviews)

Business Details

(205) 339-2032

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1920 Mcfarland Blvd., Northport, AL
35476, United States

Hours

Reviews

3.5
530 reviews
5 stars
201
4 stars
118
3 stars
62
2 stars
35
1 star
114

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported receiving cold, old, or improperly prepared food, including issues with missing ingredients and incorrect orders.

Customer Service

Numerous reviews highlighted rude and dismissive staff, with many customers expressing dissatisfaction with the service they received.

Operational Issues

Frequent complaints about being out of menu items, slow service, and poor management practices were noted, contributing to a negative dining experience.

Cleanliness

Some customers mentioned unsanitary conditions, including food being handled improperly and the overall cleanliness of the restaurant.
  • SK
    Sepehr Karimi
    Jan 28, 2026
    1.0
    Wendy’s was straight-up awful. The food tasted old and thrown together, fries were cold and soggy, and the burger was dry and flavorless. Service was slow and careless, like no one there wanted to be working. For a fast-food place, this was neither fast nor good. Complete waste of money definitely not going back.
  • VS
    Victoria Sims
    Jan 17, 2026
    1.0
    Food COLD, HARD and OLD.
  • EK
    Emily Kizzire
    Dec 28, 2025
    1.0
    Disgusting watch them pick up spilled food with bare hands and put back in boxes
  • GA
    Gary Allen
    Nov 10, 2025
    2.0
    The beans in my chili were not cooked thry were hard and dry
  • RS
    rotisha smith
    Sep 14, 2025
    1.0
    need to change the oil in degrees the fries are so bad!!!

Brand Certified Facts from Wendy's

This information is certified by Wendy's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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