Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers reported issues with food quality, including cold, stale, and improperly prepared items.
Customer Service
Many reviews highlighted rude and unprofessional staff, with several customers expressing dissatisfaction with the service experience.
Order Accuracy
Numerous complaints about incorrect orders and missing items were noted, leading to frustration among customers.
Cleanliness and Maintenance
Some customers mentioned cleanliness issues and poorly maintained facilities, including broken equipment.
Availability of Menu Items
Frequent reports of being out of popular menu items, such as Frostys and chili, were noted.
EK
Emily Kizzire
Dec 28, 2025
1.0
Disgusting watch them pick up spilled food with bare hands and put back in boxes
GA
Gary Allen
Nov 10, 2025
2.0
The beans in my chili were not cooked thry were hard and dry
RS
rotisha smith
Sep 14, 2025
1.0
need to change the oil in degrees the fries are so bad!!!
NK
Norlene Knepp
Aug 28, 2025
2.0
They made me pull around to wait for my food, which absolutely defeats the purpose of a drive-thru. It was super unclear where we were supposed to pull forward to, and she ended up giving my food to the wrong person at first. Then I quickly opened the bag and noticed I didn't have a fork for my Baconator fries, so I asked her for one, and she told me I needed to go back through the drive-thru to get one. To make a long story short, I'm eating my Baconator fries with my fingers. (I came back and changed my rating from 1 star to 2 stars because the food was good.)
EE
Emily
Aug 5, 2025
1.0
Would have been great if they had food we went there for breakfast at 8:16 and guess what they had no eggs no biscuits its just great so go to Wendy’s if you dont want breakfast 👍
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours for Wendy's in Northport, AL?
The drive-through is open from 6:30 AM to 1:00 AM Monday through Thursday and Sunday, and from 6:30 AM to 2:00 AM on Friday and Saturday.
Does this Wendy's location offer breakfast?
Yes, Wendy's in Northport, AL serves breakfast with a selection of combos, sandwiches, coffee, and sides available.
Is delivery available at Wendy's Northport location?
Delivery availability can be checked using the Wendy's app or by entering your address at order.wendys.com to see if they deliver near you.
What payment methods are accepted at Wendy's Northport?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa payment options.
How can I provide feedback or contact Wendy's in Northport?
You may contact their Customer Care team via live chat or phone at 888-624-8140, fill out their Customer Satisfaction Survey online, or call the location directly at (205) 339-2032.
Can I order Wendy's Northport menu items online?
Yes, you can order online via their website order.wendys.com or through the Wendy's mobile app, where you can view menu pricing and customize your order.
What nearby fast food restaurants are close to Wendy's Northport?
Nearby fast food options include McDonald's and Checkers, which offer different menu selections for customers looking for variety before or after visiting Wendy's.
Are there convenient ATMs near Wendy's Northport?
Yes, The Exchange Network, Wells Fargo ATM, and LibertyX Bitcoin ATM are located nearby for easy access to cash and financial services.
What hotels are near Wendy's in Northport?
Econo Lodge Inn & Suites and Best Western Catalina Inn are two nearby hotels, convenient for visitors who might want to dine at Wendy's during their stay.
Does Wendy's Northport have a drive-thru and what are the dine-in options?
Yes, this location offers a drive-thru open from early morning until late night and also serves dine-in customers with a casual atmosphere.