McDonald's

3.3
809 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
13516 Hwy 43 N, Northport, AL
35475, United States

Hours

Reviews

3.3
809 reviews
5 stars
252
4 stars
142
3 stars
156
2 stars
87
1 star
172

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude staff, long wait times, and incorrect orders, leading to frustration and dissatisfaction.

Food Quality

While some customers enjoyed hot and fresh food, many others complained about cold, poorly prepared, or incorrect items.

Cleanliness

Several reviews highlighted unsanitary conditions, particularly in the bathrooms, which detracted from the overall experience.

Customer Experience

A mix of positive and negative experiences were noted, with some praising friendly staff while others felt unwelcome and ignored.
  • BP
    Brandon Phillips
    Jan 4, 2026
    1.0
    Go to the outside drive through lane and watch 5 other cars get their order taken before I’m acknowledged. Order a happy meal and chicken nuggets, still had to go sit and wait in a parking spot for 10 mins. What is the point of the drive through if I can’t just drive through and get some food.
  • KS
    kenneth smith
    Dec 18, 2025
    5.0
    My food was on point Service was great at the first window Second window a lil ehh but ok Thanks for doing a great job
  • FD
    Frant David
    Dec 14, 2025
    1.0
    Be sure to check your orders. They always miss some items.
  • MS
    MOB LOUNGE STUDIO
    Dec 2, 2025
    5.0
    Always got good food
  • SF
    Sean Feely
    Oct 26, 2025
    1.0
    I waited 38 mins in line and ordered on the app. Which charged my CC. I get to the first window, they confirm my order. Get to the pick up window. No record. Employees are rude and not helpful. I didn't get my food so I leave. Still, no refund! So, I call and they say it's my fault. Of course it is. Owners should ride by a chic filet some time because they let this place run this way. I know I drop 1k a month at this place but I'm DONE! You are the WORST McDonald's on the planet! My advice to you. ANYONE working today should be the terrminated immediately or put on a professional development plan with direct supervision ONLY.

Frequently Asked Questions About McDonald's

What are the general operating hours of McDonald's at 13516 Hwy 43 N, Northport, AL?

McDonald's is open daily from 5:00 AM to 11:00 PM.

When is the drive-through service available at this McDonald's location?

The drive-through is open every day from 5:00 AM to 11:00 PM.