Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
3.5
576 reviews
5 stars
237
4 stars
105
3 stars
67
2 stars
41
1 star
126
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported rude and unprofessional staff, with many experiences of long wait times and incorrect orders.
Cleanliness
Several reviews highlighted unsanitary conditions, including sticky floors and unclean dining areas.
Product Availability
Customers frequently noted that items were unavailable, including ice cream and specific menu items, leading to frustration.
Order Accuracy
A significant number of reviews mentioned incorrect orders, missing items, and poorly prepared food.
Pricing Concerns
Many customers expressed dissatisfaction with high prices relative to the quality of food and service received.
- SPSouthern ProfNov 15, 20252.0At one point was a family favorite for ice cream. Service has gotten slower and quality is not there. Needs some increased management in service.
- TMTori MayNov 11, 20255.0Staff was very polite and helpful
- HCHeidi CalvinOct 19, 20251.0Got there before close, the person working refused to take our order because the car in front of us “took too long” and they decided to close. This is not the first time this has happened to me either. The workers are never nice.
- ESElle SchwartzOct 9, 20251.0food was fine, but the lady at the drive thru stole my credit card :(. Make sure you get the card back before you leave lol. Sorry I declined your phone bill queen I dont have $360 to spare. (went through the drive thru around 7pm 10/8/2025)
- GAGregory AllenSep 15, 20251.0I don’t know if this is a Tuscaloosa thing, but I am just tired of going to places to eat and they are closed an hour earlier than the time I look up. Got to DQ at 930 and the drive through was closed. Pulled up to the window and three people were just standing there on their phones.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill specializes in soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, and more classic fast-food items like chicken strip baskets and ice cream cones.
What are the opening hours for Dairy Queen Grill & Chill in Northport, AL?
The restaurant is open every day from 10:30 AM to 10:00 PM.
Is Dairy Queen Grill & Chill accessible for families with children?
Yes, it is family-friendly with amenities such as booster seats, high chairs, outdoor seating, and is welcoming to children.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, this location has a drive-thru for customers looking for quick and convenient service.
Are there any special mobile app deals or mobile ordering options available?
Yes, you can download the Dairy Queen app for exclusive deals and use mobile ordering and rewards for added convenience.
Is there free WiFi available at Dairy Queen Grill & Chill?
Yes, the restaurant offers free WiFi to its customers.
Where is Dairy Queen Grill & Chill located in Northport, AL?
It is located at 3033 Tyler Dr, Northport, AL 35476-3287, United States.
What nearby restaurants can I visit before or after dining at Dairy Queen Grill & Chill?
Nearby restaurants include McAlister's Deli for sandwiches, Krystal Northport for American cuisine, Tropical Smoothie Cafe for healthy options, Chongwah Express for Chinese food, and El Rincon Latino for Mexican flavors.
Are there nearby financial services close to Dairy Queen Grill & Chill?
Yes, customers can find nearby financial services such as Alabama ONE Credit Union, Riverfall Credit Union, Western Union, Easy Money, and TitleMax Title Loans.
What other points of interest are near Dairy Queen Grill & Chill for visitors to explore?
Visitors can explore nearby places like Walmart Fuel Station for convenience shopping, Pet Supermarket for pet supplies, Tabernacle FWB Church for local worship, and Redbox for video rentals.