Wendy's

3.9
1409 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1401 Woodward Ave., Muscle Shoals, AL
35661, United States

Hours

Reviews

3.9
1,409 reviews
5 stars
645
4 stars
329
3 stars
217
2 stars
70
1 star
148

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several instances of poor treatment and lack of responsiveness.

Food Quality

Numerous reviews highlighted issues with food being cold, old, or incorrect, leading to dissatisfaction with the overall dining experience.

Cleanliness

Several customers noted unsanitary conditions, including dirty drink stations and messy dining areas.

Service Speed

Customers frequently mentioned long wait times in both the drive-thru and dining areas, contributing to frustration.

Inconsistency

The quality of food and service appeared to vary significantly, with some customers having positive experiences while others reported severe issues.
  • CK
    christie krapp
    Dec 26, 2025
    1.0
    Hair in my food 🤢 fries were cold and soda was watered down
  • LB
    Lil baby Baby
    Dec 21, 2025
    1.0
    I was going thru the drive thru and there was just a very rude lady she called me all type of slurs I would like the manger to have a word with who ever this lady was because I was very heart broken and offended cause my son has Down syndrome. This was on December 21 at 12:54
  • MS
    michael sheppard
    Nov 29, 2025
    5.0
    Just like all other Wendy's and that's what is expected. Service was super fast and very friendly.
  • AB
    Amari Storm Baty
    Nov 8, 2025
    1.0
    Worst Wendy's experience I've ever had , definitely will never go back got 2 biggy bag bacon double stack, chicken nuggets was awful tasted really old , no bacon on my burgers , my vanilla frosty was just ice cream in a cup then I had to tell them they forgot the snicker doodle frosty tried calling to let them know I had no bacon on the burgers but no answer , staff didn't seem very friendly either the French fries was good tho!
  • CS
    CHARTEASE CRITTENDON -CHAR STAR
    Oct 13, 2025
    5.0
    Strawberry Lemonade mixed with Pineapple Mango!!!!!!!!!!!

Frequently Asked Questions About Wendy's

Is #507 Muscle Shoals Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for Wendy's drive-thru in Muscle Shoals?

The drive-thru is open daily from 6:30 AM to 1:00 AM.