Wendy's

3.9
1405 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1401 Woodward Ave., Muscle Shoals, AL
35661, United States

Hours

Reviews

3.9
1,405 reviews
5 stars
642
4 stars
330
3 stars
217
2 stars
70
1 star
146

What are people saying?

AI-generated from recent customer reviews

Food Quality

Numerous customers reported receiving cold, old, or incorrectly prepared food, including raw chicken and stale items.

Service Issues

Many reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.

Cleanliness

Several customers noted unsanitary conditions, including dirty drink stations and messy dining areas.

Staff Attitude

Feedback indicated that staff often displayed a lack of professionalism and friendliness, with some being described as rude.

Inconsistent Experience

Customers experienced varying levels of service and food quality, with some praising the food while others reported significant issues.
  • AB
    Amari Storm Baty
    Nov 8, 2025
    1.0
    Worst Wendy's experience I've ever had , definitely will never go back got 2 biggy bag bacon double stack, chicken nuggets was awful tasted really old , no bacon on my burgers , my vanilla frosty was just ice cream in a cup then I had to tell them they forgot the snicker doodle frosty tried calling to let them know I had no bacon on the burgers but no answer , staff didn't seem very friendly either the French fries was good tho!
  • CS
    CHARTEASE CRITTENDON -CHAR STAR
    Oct 13, 2025
    5.0
    Strawberry Lemonade mixed with Pineapple Mango!!!!!!!!!!!
  • MH
    Mohamed Hasan
    Oct 6, 2025
    5.0
    They are the sweetest I swear to god Respectful and kind and treated me nice
  • DC
    Darryl Cranfield
    Oct 4, 2025
    5.0
    Fantastic restraunt.
  • PP
    Peggy Punday
    Sep 17, 2025
    5.0
    The location was clean, and the food was hit

Frequently Asked Questions About Wendy's

Is #507 Muscle Shoals Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.