Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Muscle Shoals, AL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.6
479 reviews
5 stars
224
4 stars
67
3 stars
49
2 stars
35
1 star
104
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised friendly and helpful staff, many reported rude service and long wait times.
Product Quality
Customers expressed dissatisfaction with the quality of food and drinks, citing issues with incorrect orders, stale donuts, and poorly made coffee.
Cleanliness and Organization
Several reviews mentioned cleanliness issues and disorganization, particularly during busy times, leading to a chaotic atmosphere.
Consistency
Many customers noted inconsistency in product quality and service, with frequent complaints about incorrect orders and missing items.
Management
Some reviews highlighted effective management and staff efforts during busy periods, while others criticized poor management and lack of training for employees.
- PCPaige CrawnNov 12, 20253.0We were the only car in the drive thru and the lady taking our order was rude and trying to rush us out, like I understand abt drive time if they even have that but cutting my off in the middle of talking to say “Anything else!”. When at the window the way she was speaking and her actions were rude, when handing out coffee she shoved it out and had an attitude when we miss the second straw while grabbing the coffee out of her hand. The coffee was not even full I don’t expect it to overflow but I shouldn’t be able to see over an inch missing.
- TSTyler SmithSep 25, 20255.0Come by before work today the two lady’s working at 11 today was supper could not ask for better customer service thank you two for a pleasant visit
- TBTammy BogleSep 16, 20255.0The service was excellent and the donuts were so fresh. My 82 yr old mama loved the new fresh fruit drink with dragon fruit in it.
- MHMohamed HasanAug 25, 20255.0Everyone is working there is amazing and respectful and helpful and I love them all ( Moe metro by t-mobile )
- CSc sAug 24, 20251.0Cant do nothin right
Frequently Asked Questions About Dunkin'
What are the operating hours for Dunkin' in Muscle Shoals, AL?
Dunkin' in Muscle Shoals is open Monday to Friday from 5:00 AM to 8:00 PM, and on Saturday and Sunday from 6:00 AM to 8:00 PM.
Does this Dunkin' location offer delivery and curbside pickup?
This Dunkin' offers both delivery and curbside pickup services.
What menu items are Dunkin' in Muscle Shoals known for?
Dunkin' offers a wide variety of donuts, coffee, espresso, breakfast sandwiches, tea, and seasonal beverages like the Cookie Butter Cloud Latte and Peppermint Mocha.
Can I order ahead using a mobile app at this Dunkin'?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android.
Is there a drive-thru available at the Muscle Shoals Dunkin'?
Yes, this Dunkin' location has a drive-thru for convenient service.
What is the address and contact number of this Dunkin'?
Dunkin' is located at 1609 Woodward Ave, Muscle Shoals, AL 35661. You can reach them at 256-960-9414.
Are there nearby coffee shops or donut shops to Dunkin' in Muscle Shoals?
Nearby places include The Donut Shoppe and another Dunkin' location, offering options for coffee and donuts to customers.
What restaurants can I visit near Dunkin' in Muscle Shoals?
Close to Dunkin', you can find Ruby Tuesday, Los Arcos Mexican Restaurant, The Juicy Seafood Restaurant, and McDonald's for varied dining options.
Are there any convenient services near Dunkin', such as postal or mobile stores?
Yes, nearby are Metro by T-Mobile for mobile needs, UPS Access Point location for shipping, and CVS Pharmacy for convenience shopping.
Does Dunkin' in Muscle Shoals provide free Wi-Fi and accept credit/debit cards?
Yes, they offer free Wi-Fi and accept both credit and debit card payments.