I went to this restaurant the other day I want to say around 2 or 3 pm, and I ordered a 4 piece tender meal while my husband ordered a blizzard and cheese curds. While my husband was satisfied with his order, my fries were absolutely cold and stale, and while I could attribute that to my drive from the store to home, I could tell they've been sitting around for a bit and barely salted. Then I could barely consider half my tenders as tenders, as it looked like the employees simply threw whatever leftovers they had from previous bathes instead of making new food. Two looked like they were over battered crumbs and tasted like so, and the other two were beyond cold for a 10 minute drive home. I did eat everything and haven't had a problem since, and my husband was alright with his cheese curds, though he also said they were just about cold (could be attributed to the ride home), but I was very unsatisfied with my meal and would like to see an improvement in the future
TB
Tiffany Black
Mar 1, 2026
1.0
The girl at the counter told me they couldn’t sell me a burger with no bread. I said “so you can’t just leave the bread off?” She said no we have no way to do that. I walked out. This is the second time they’ve said they couldn’t leave something on the side or leave off for me. I cat eat bread. Other restaurants can do this even 20 years ago McDonald’s could do this. But for Dairy Queen it is inconvenient for them to accommodate people’s allergies.
BT
Bobby Tyra
Dec 9, 2025
4.0
I just left there and ordered a large cone of ice-cream .Sad to say 4.35 it is not even ice cream any more near room temperature and will not melt the need to just close the door at this point. I wonder what the Hamburger is like .I will probably never go back because of that fake ice-cream that they sold me
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Muscle Shoals?
Dairy Queen Grill & Chill is open daily from 10:30 AM to 10:00 PM.
Where is Dairy Queen Grill & Chill located?
It is located at 1601 Avalon Ave, Muscle Shoals, AL 35661-3113, USA.
What type of food and treats does Dairy Queen Grill & Chill offer?
The menu features soft-serve ice cream, signature Blizzard® Treats, Grillburgers®, shakes and malts, chicken strip baskets, and ice cream cakes.
Does Dairy Queen Grill & Chill in Muscle Shoals have a drive-thru service?
Yes, they offer a drive-thru service for customer convenience.
Is Dairy Queen Grill & Chill family-friendly and accessible?
Yes, the location is family-friendly, wheelchair accessible, offers booster and high chairs, and has restrooms available.
Can I order food online from Dairy Queen Grill & Chill?
Yes, you can place orders online for pickup through their website at https://www.dairyqueen.com/en-us/order/pickup/n/44221/.
Does Dairy Queen Grill & Chill offer any special deals or rewards?
You can download their app for exclusive deals and access to mobile ordering and rewards.
What nearby churches can I visit when dining at Dairy Queen Grill & Chill?
Nearby churches include Bridgeway Baptist Church, Shoals Church, Iglesia Adventista Del Septimo Dia Jerusalen, and Muscle Shoals Church of God, great for spiritual visits before or after your meal.
Are there any fitness centers close to Dairy Queen Grill & Chill?
Yes, No Doubt Fitness Personal Training gym is nearby, making it easy to enjoy a workout before grabbing a treat.
What other local attractions are near Dairy Queen Grill & Chill that customers might enjoy?
Customers can visit the Charles R. Stratford Auditorium for arts and entertainment or check out local shopping at Cazadores Mexican Grocery nearby.
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