Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and unprofessional.
Order Accuracy
Many customers reported frequent issues with incorrect orders, including missing items and wrong modifications.
Food Quality
Several reviews mentioned cold or poorly prepared food, with complaints about the freshness and cooking of items.
Cleanliness
Customers noted unsanitary conditions in the restaurant, including dirty dining areas and restrooms.
Slow Service
Multiple reviews indicated long wait times in both the drive-thru and inside the restaurant, often with little urgency from staff.
TG
That Guy
Dec 28, 2025
2.0
Wound count on not getting gypped at this location, and it was the manager that gave me my order. Way to go McDonald’s, on skimping me on my order, and handing me half empty large fries 🍟. Go to Hardee’s, Burger King, Taco Bell, anywhere but this place.
CI
Crystal Ivon
Dec 27, 2025
1.0
Couldn’t make an iced Frappe, guess that works just like the ice cream machine-always broke. Then gave us hash browns that were so dark and full of grease, they looked like they had been cooked and reheated in the grease 3 times over and then garnished with a splash of grease.
AC
Aaron Cleveland
Nov 24, 2025
5.0
I will tell a lot of people how good they food was and I'll keep it 💯.
LM
Live laugh love Mobile
Nov 15, 2025
1.0
The last 2 times we came here we have had the same issues. My burger was missing pickles both times because I had the audacity to customize my burger, and the customer service was terrible. The staff was literally arguing with each other in front of us. The ice cream machine of course was down and the store wasn’t clean when we walked in and they weren’t even busy. Only one lady was pleasant and I appreciated her!
SP
Sean P
Nov 12, 2025
1.0
This has to be the worst mcdonald's.I've ever been to, the employee's are not pleasant and is very sassy.They will argue with you even in their wrongdoing.This has to be the slowest coldest food serving during lunchtime.I have ever had to experience store.I feel as if the only reason they are surviving because no one else is in the area corporate really needs to come here and evaluate this store.Because the service is horrible.
What are the operating hours for McDonald's in Mount Vernon, AL?
McDonald's in Mount Vernon operates 24 hours a day, 7 days a week, with all-day drive-thru service and delivery available from 6 AM to 10 PM.
Does this McDonald's location offer drive-thru service?
Yes, the McDonald's in Mount Vernon offers a 24/7 drive-thru service for your convenience.
Can I order McDonald's for delivery or curbside pickup?
Yes, you can order delivery from 6 AM to 10 PM and utilize curbside pickup services at this location.
What payment methods are accepted at McDonald's Mount Vernon?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Where is this McDonald's located?
It is located at 20890 Highway 43, Mount Vernon, AL 36560, USA.
Where can I find the full menu for McDonald's at this location?
You can view the full menu at https://www.mcdonalds.com/us/en-us/full-menu.html.
Are there any nearby gas stations or convenience stores near McDonald's Mount Vernon?
Yes, nearby are Chevron and Circle K, both offering gas and convenience items, which you might visit before or after your meal.
What other food options are near this McDonald's?
Nearby food options include Subway for sandwiches, Krispy Krunchy Chicken for fast food chicken, and Purple Cow Store Calvert offering gas and chicken dishes.
Are there any nearby services that might be helpful for travelers near McDonald's?
Yes, The Exchange Network ATM is nearby for cash needs, and OC's Quick Stop provides automotive parts and gas, useful for travelers stopping by McDonald's.
How can I order McDonald's easily using a mobile app?
You can order through the McDonald's app available on the App Store and Google Play for quick and convenient mobile ordering.