Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.1
832 reviews
5 stars
225
4 stars
155
3 stars
137
2 stars
93
1 star
222
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported slow service, rude staff, and incorrect orders, leading to a frustrating experience.
Food Quality
Many reviews highlighted cold, poorly prepared food, with frequent complaints about incorrect orders and unsatisfactory meal quality.
Inconsistent Hours
Customers expressed frustration over the restaurant's inconsistent operating hours, with reports of being unable to place orders during posted hours.
Staff Attitude
Several reviews noted a lack of professionalism and engagement from staff, contributing to a negative dining experience.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and efficiency, as well as a few instances of good food quality.
- LMLive laugh love MobileNov 15, 20251.0The last 2 times we came here we have had the same issues. My burger was missing pickles both times because I had the audacity to customize my burger, and the customer service was terrible. The staff was literally arguing with each other in front of us. The ice cream machine of course was down and the store wasn’t clean when we walked in and they weren’t even busy. Only one lady was pleasant and I appreciated her!
- SPSean PNov 12, 20251.0This has to be the worst mcdonald's.I've ever been to, the employee's are not pleasant and is very sassy.They will argue with you even in their wrongdoing.This has to be the slowest coldest food serving during lunchtime.I have ever had to experience store.I feel as if the only reason they are surviving because no one else is in the area corporate really needs to come here and evaluate this store.Because the service is horrible.
- JWJamie WillettOct 21, 20251.0Lobby Closed over two and a half hours before the posted time on the sign for lobby hours
- CNClinton NorrisOct 9, 20251.0Served my cold burger and barley cooked nuggets i dint eat any of it what a waste of time and money none of my food was even warm
- CCChristopher Blackwell (C)Oct 8, 20251.0Well as usual we are going to go to McDonald's when everything else is closed and it's late at night and you have no other choice and this is one big reason why. They didn't close until midnight on this particular night. I pulled up at around 10:45 and I went thru the drive-through you could clearly see that the employees are inside and they knew I was in the Drive-Thru because they looked right at me but they ignored me anyway. I pulled up to the drive through intercom trying to order my food and all the employees look directly at and knew I was there. So if you happen to be an owner or investor in McDonald's in Mobile and you can take your pick because they all do the same thing to customers late at night Dolphin Street and I-65
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's in Mount Vernon, AL?
McDonald's in Mount Vernon operates 24 hours a day, 7 days a week, with all-day drive-thru service and delivery available from 6 AM to 10 PM.
Does this McDonald's location offer drive-thru service?
Yes, the McDonald's in Mount Vernon offers a 24/7 drive-thru service for your convenience.
Can I order McDonald's for delivery or curbside pickup?
Yes, you can order delivery from 6 AM to 10 PM and utilize curbside pickup services at this location.
What payment methods are accepted at McDonald's Mount Vernon?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Where is this McDonald's located?
It is located at 20890 Highway 43, Mount Vernon, AL 36560, USA.
Where can I find the full menu for McDonald's at this location?
You can view the full menu at https://www.mcdonalds.com/us/en-us/full-menu.html.
Are there any nearby gas stations or convenience stores near McDonald's Mount Vernon?
Yes, nearby are Chevron and Circle K, both offering gas and convenience items, which you might visit before or after your meal.
What other food options are near this McDonald's?
Nearby food options include Subway for sandwiches, Krispy Krunchy Chicken for fast food chicken, and Purple Cow Store Calvert offering gas and chicken dishes.
Are there any nearby services that might be helpful for travelers near McDonald's?
Yes, The Exchange Network ATM is nearby for cash needs, and OC's Quick Stop provides automotive parts and gas, useful for travelers stopping by McDonald's.
How can I order McDonald's easily using a mobile app?
You can order through the McDonald's app available on the App Store and Google Play for quick and convenient mobile ordering.