McDonald's

3.3
1286 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
11698 Hwy 157, Moulton, AL
35650, United States

Hours

Reviews

3.3
1,286 reviews
5 stars
359
4 stars
271
3 stars
253
2 stars
142
1 star
261

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported slow service, long wait times, and frequent order mistakes.

Food Quality

Several reviews mentioned cold, undercooked, or poorly prepared food items.

Cleanliness

The restaurant was frequently described as dirty, with unsanitary conditions noted in multiple reviews.

Staff Attitude

Customer experiences varied, with some praising friendly staff while others reported rudeness and lack of attention.

Inconsistent Experience

While some customers had positive experiences with quick service and fresh food, many others reported ongoing issues.
  • WH
    Whitney Hammond
    Oct 19, 2025
    1.0
    I made an online order for pickup at the counter. When I walked in, my food wasn’t at the counter, so I waited, no one ever greeted me or asked me if I needed help, because no one was working the front counter or even watching it. When my order was ready a girl asked my name, and I told her. I checked the happy meal, because they leave out the apple slices quite often. I noticed there were no apple slices and I didn’t get my child’s sweat tea, so I waited to tell someone, but I had to walk behind the counter to get someone’s attention, because again, no one was at the front counter, or even watching it. when I got home to eat my McDouble it was missing the bottom bun… This is outrageously ridiculous!
  • HL
    Haley Laningham
    Oct 16, 2025
    5.0
    I pass thru Moulton monthly. This McDonald's always has a fast drive thru, great food, and great service. I typically stop for breakfast and the food is always hot and fresh.
  • DG
    Don Gebhart
    Oct 15, 2025
    5.0
    Good
  • KT
    Kendrae Terry
    Oct 13, 2025
    1.0
    Didn’t give me all my food, fries were cold the food they do give was trash and they refuse to answer the phone.
  • AB
    Angela Blankenship
    Sep 23, 2025
    1.0
    The last few times I have been here. Order was not right. Always forgetting something. The food hasn't been great either and slow service

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's in Moulton, AL?

McDonald's is open every day from 4:00 AM to 12:00 AM (midnight).

What are the delivery hours for this McDonald's location?

Delivery is available daily from 5:00 AM to 11:30 PM.