Chipotle Mexican Grill

2.9
154 reviews
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About

Mexican Restaurant
Chipotle Moody is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
2001 Moody Pkwy, Moody, AL
35004, United States

Hours

Reviews

2.9
154 reviews
5 stars
55
4 stars
12
3 stars
9
2 stars
18
1 star
60

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food quality, including bland flavors, cold temperatures, and inconsistent portion sizes.

Service Issues

Numerous reviews highlighted poor service, including rude staff, slow service, and frequent mistakes with orders.

Cleanliness

Several customers noted that the dining area and restrooms were often dirty and unkempt.

Management Concerns

Feedback indicated dissatisfaction with management, including unprofessional behavior and lack of oversight.
  • AS
    Amanda Stoothoff
    3 days ago
    2.0
    The last few times I have come for lunch and dinner the portions are so little it doesn’t even fill a bowl maybe half of a bowl. Last night when I ordered a steak bowl for dinner my rice was so hard and cold I couldn’t even eat it. This place has really gone down hill compared to when I first started coming here.
  • SC
    Sara Crowe
    4 days ago
    5.0
    Carmen and her staff were so good to my daughter on her birthday eve! She wanted Chipotle for her birthday lunch at school and they prepared her to-go meal so that reheating would be a breeze. Everything was delicious and fresh the next day. Thank you for making my girls day extra special.
  • SC
    Sandy Colvin
    Jan 4, 2026
    2.0
    For the third week in a row, I have stopped by on Sunday after church and one of the doors is always locked So you have to walk around the building to the other door… Today the staff was very abrupt and rude.. Most of these they are OK… Never friendly just OK but today caused me to make a decision to drive right past and go to the one in Trussville. The food is generally good except for the guacamole which you have to pay extra for, and it never has the same flavor as other locations and always has big pieces of avocado in it.
  • SJ
    Spencer and Stephanie Jones
    Jan 2, 2026
    5.0
    I love this location. We eat here frequently.
  • AN
    Angela Nelson
    Dec 26, 2025
    5.0
    It's has been over 6 months since I visited this location. The store is NOW Clean and under new management. The workers are dedicated to cleaning tables and clearing the fountain area with utensils. Please support this location again as they rebuild and focus on our community having a great dining experience inside or to go.

Frequently Asked Questions About Chipotle Mexican Grill

What type of cuisine does Chipotle Mexican Grill in Moody offer?

Chipotle Moody offers a customizable menu featuring Mexican cuisine such as burritos, bowls, quesadillas, tacos, and salads.

What are the operating hours of Chipotle Mexican Grill in Moody?

Chipotle Moody is open every day from 10:45 AM to 10:00 PM.