Whataburger

3.8
1734 reviews
Whataburger Pole Sign
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Business Details

6970 EASTCHASE LOOP, MONTGOMERY, AL
36117, United States
(334) 229-9004
http://www.whataburger.com/
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About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
6970 EASTCHASE LOOP, MONTGOMERY, AL
36117, United States

Hours

Reviews

3.8
1,734 reviews
5 stars
868
4 stars
303
3 stars
173
2 stars
116
1 star
274

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, long wait times, and incorrect orders, leading to frustration and dissatisfaction.

Food Quality

Mixed reviews on food quality; while some enjoyed the burgers and other items, others complained about cold, stale, or poorly prepared food.

Cleanliness

Some customers noted that the restaurant was clean, while others pointed out issues like slippery floors and unsanitary conditions.

Staff Attitude

Customer experiences varied widely regarding staff friendliness, with some praising individual employees while others reported rude or unprofessional behavior.

Pricing Concerns

Several reviews mentioned that prices were on the higher side, with some customers feeling that the quality did not justify the cost.
  • CH
    Cynthia Hall
    Nov 13, 2025
    1.0
    This is the worst restaurant a far as service goes that I have have ever been to in my life. Being from texas I know how whataburger operates. This one is so inconsiderate. They do not acknowledge you when you come in , you wait five minutes before they even come out of the kitchen to take your order. Then it takes another twenty minutes for them to prepare it and give it to you. No apologies for the wait whatsoever. You think if you place a mobile order that it will be ready when you arrive. WRONG. DASHERS BEWARE BECAUSE THEY DON'T CARE ABOUT YOUR WAIT TIME. Hopefully someone who cares reviews this post and will make changes seriously.
  • YT
    Yolanda T
    Nov 7, 2025
    4.0
    My burger was made to order, French Fries were hot & fresh.
  • CA
    Chris Andrews
    Nov 1, 2025
    5.0
    First time I've been to the one in Montgomery Alabama very good it was a blessed day it was very friendly people I enjoyed that 🍔
  • BN
    Bjorn Nilsson
    Oct 27, 2025
    1.0
    Waited five minutes for someone to take my order and no one did, so I really can't say much about their service more than there wasn't any. How does one leave a zero star review as a one is too much.....
  • LC
    Larry Chadwick
    Oct 25, 2025
    3.0
    The prices are sorta kinda on the high end of the scale. I had an order of their appetizer chicken wingettes, which were tasty. The only gave me the drummers AND NO FLATES!!! THE WINGS WERE ON THE TOUGH SIDE, as if they were not fresh???
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Frequently Asked Questions About Whataburger

What are the operating hours of Whataburger in Montgomery, AL?

Whataburger in Montgomery, AL is open 24 hours a day, 7 days a week.

Where is Whataburger located in Montgomery?

Whataburger is located at 6970 EASTCHASE LOOP, Montgomery, AL 36117, USA.