Wendy's

3.4
858 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
855 Ann Street, Montgomery, AL
36107, United States

Hours

Reviews

3.4
858 reviews
5 stars
283
4 stars
177
3 stars
144
2 stars
87
1 star
167

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, unresponsive staff, and long wait times, particularly in the drive-thru.

Food Quality

Many reviews mentioned inconsistent food quality, with complaints about cold, overcooked, or improperly prepared items.

Customer Experience

Several customers expressed dissatisfaction with the staff's attitude, describing them as rude or unprofessional, leading to a negative dining experience.

Cleanliness

Multiple reviews highlighted issues with cleanliness, including dirty restrooms and unkempt dining areas.

Order Accuracy

Customers frequently reported receiving incorrect orders, whether through drive-thru or mobile orders, contributing to frustration.
  • MK
    Matthew K
    Nov 10, 2025
    1.0
    I don't know if y'all were just having a bad night.. understaffed.. or just didn't care tonight.. but if I could give 0 stars I would. Everything was so cold.. our burgers cheese was not even melted lol.. buns not warmed.. missing half my order anyways and the half is did get is inedible..
  • JC
    Jonathan Carswell
    Aug 7, 2025
    4.0
    Some of the locations have sour employees who only allow drive thru but the prices are good and the food is to.
  • CH
    Carla Henry
    Aug 4, 2025
    1.0
    I would rather you just stay home then to play in my food ..my fries were cold ..I ordered a coke ..I taste it ..it’s a Diet Coke…my burger was barely edible ..I could have just thrown my money out the window..that’s basically what I did..
  • SS
    Stephanie
    Aug 1, 2025
    1.0
    Went to Wendy’s on Ann st food was not prepared well! Went for a burger and got food poisoning! Never again !Went back in after I noticed I had a molded burger and the employees thought it was funny ! Top dog law!
  • CL
    C L
    Jul 19, 2025
    1.0
    Pulled up to drive thru nobody answered or took order waited almost ten minutes and no answer. This is at 145pm. I pull around to the window and a girl opens and I'm like is nobody taking orders? She just looked at me like I was crazy and said she didn't take your order and I said no. She just stared at me like she was super high and said nothing! Very weird.... Decided to go elsewhere for food. Might be wise to go elsewhere.

Frequently Asked Questions About Wendy's

Is 855 Ann Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.