Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported slow service, unresponsive staff, and long wait times, particularly in the drive-thru.
Food Quality
Many reviews mentioned inconsistent food quality, with complaints about cold, overcooked, or improperly prepared items.
Customer Experience
Several customers expressed dissatisfaction with the staff's attitude, describing them as rude or unprofessional, leading to a negative dining experience.
Cleanliness
Multiple reviews highlighted issues with cleanliness, including dirty restrooms and unkempt dining areas.
Order Accuracy
Customers frequently reported receiving incorrect orders, whether through drive-thru or mobile orders, contributing to frustration.
MK
Matthew K
Nov 10, 2025
1.0
I don't know if y'all were just having a bad night.. understaffed.. or just didn't care tonight.. but if I could give 0 stars I would. Everything was so cold.. our burgers cheese was not even melted lol.. buns not warmed.. missing half my order anyways and the half is did get is inedible..
JC
Jonathan Carswell
Aug 7, 2025
4.0
Some of the locations have sour employees who only allow drive thru but the prices are good and the food is to.
CH
Carla Henry
Aug 4, 2025
1.0
I would rather you just stay home then to play in my food ..my fries were cold ..I ordered a coke ..I taste it ..it’s a Diet Coke…my burger was barely edible ..I could have just thrown my money out the window..that’s basically what I did..
SS
Stephanie
Aug 1, 2025
1.0
Went to Wendy’s on Ann st food was not prepared well! Went for a burger and got food poisoning! Never again !Went back in after I noticed I had a molded burger and the employees thought it was funny ! Top dog law!
CL
C L
Jul 19, 2025
1.0
Pulled up to drive thru nobody answered or took order waited almost ten minutes and no answer. This is at 145pm. I pull around to the window and a girl opens and I'm like is nobody taking orders? She just looked at me like I was crazy and said she didn't take your order and I said no. She just stared at me like she was super high and said nothing! Very weird.... Decided to go elsewhere for food. Might be wise to go elsewhere.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Montgomery, AL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Montgomery, AL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (334) 398-7079.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 855 Ann Wendy’s serve breakfast?
Yes, this Wendy’s location in Montgomery, AL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
Is the Wendy's at 855 Ann Street in Montgomery, AL currently open?
Yes! This Wendy's location remains open and committed to serving quality food every day, including during this time.
What are the operating hours for the drive-thru at Wendy's 855 Ann Street?
The drive-thru is open daily from 6:30 AM to midnight.
Does Wendy's 855 Ann Street serve breakfast and what meals are available?
Yes, this location serves breakfast, lunch, and dinner with various breakfast combos, sandwiches, coffee, and sides available.
Can I order Wendy's food online or via an app?
Yes, you can order online at order.wendys.com or via the Wendy's mobile app available on the App Store.
What payment methods does Wendy's 855 Ann Street accept?
They accept American Express, Cash, Discover, MasterCard, and Visa.
How can I contact Wendy's 855 Ann Street for questions or feedback?
You can call them directly at (334) 398-7079, reach customer care via their contact page or live chat, or complete a feedback survey online.
Where can I find Wendy's menu pricing and nutrition information?
Menu pricing and nutrition details are available on their website and mobile app after selecting this location.
Are there other fast food options near Wendy's 855 Ann Street?
Yes, nearby fast food restaurants include Burger King, Popeyes, Hardee's, and Dunkin'. Visitors can compare and enjoy a variety of food choices in the area.
What nearby stores can I visit along with Wendy's at 855 Ann Street?
Nearby stores include AT&T Store, Walmart Montgomery - Ann St, and RadioShack, which provide telecommunications, retail electronics, and general shopping options convenient for a combined visit.
Are there any service-related businesses near Wendy's, such as banks or auto care?
Yes, Woodforest Bank, O'Reilly Auto Parts, Walmart Auto Care Centers, and various insurance and financial service providers are located nearby, offering convenient services for customers visiting the area.