Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported cold, overcooked, or incorrect food orders, with some experiencing food safety concerns.
Customer Service
Numerous reviews highlighted rude and unprofessional staff, with complaints about long wait times and poor handling of orders.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty floors and unclean food preparation areas.
Service Speed
Customers frequently mentioned long wait times, both in the drive-thru and inside the restaurant, leading to frustration.
JP
John Pierce
Dec 2, 2025
2.0
Their Baconators didn't look like they had bacon on them. After opening the sandwich, I found each hamburger patty did have very small pieces of extremely soggy bacon on them. There wasn't more then one regular sized slice of bacon total on each Baconator sandwich.
DM
Dustyn Morgan
Nov 28, 2025
1.0
Don’t go here they are rude. Whoever is at the drive thru taking orders is rude they have no capacity for manners and the management is rude as well do not dine in because they scoff at you when you tell them your order is wrong and would like for them to make it right. Horrendous service sub-par food and horrible atmosphere
AA
Alex
Nov 28, 2025
1.0
If you don’t have something, then do not charge my card for it. I went for a salad in the drive through and the window person said they don’t have lettuce. After words, I went to try and cancel the order. It was placed that I picked the order. Now, the staff in the store acting like they cant fix the mistake. The employee in the drive through was just overly rude about the situation.
LB
Latasha Blunt
Nov 26, 2025
1.0
Customer service 0 out of 10.
CB
Christopher Brusberg
Nov 24, 2025
1.0
Cold burger and my cheese wasn't even melted, fries tasted stale and the sprite I ordered was warm. Worst Wendy's Ever.