Location.com logo
Brand Certified

Wendy's

3.5
(567 reviews)

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2545 Cong W L Dickinson Dr, Montgomery, AL
36109, United States

Hours

Reviews

3.5
567 reviews
5 stars
185
4 stars
149
3 stars
95
2 stars
43
1 star
95

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely, with some staff being friendly and helpful, while others are reported as rude and inattentive.

Food Quality

Food quality is inconsistent, with reports of cold or improperly prepared items, but some customers enjoyed fresh and hot meals.

Wait Times

Many customers experienced long wait times, particularly at the drive-thru, leading to frustration.

Management Issues

There are concerns about management and staffing, with reports of being under-staffed and poor handling of customer complaints.
  • MM
    MeanJean
    Jan 18, 2026
    4.0
    The food was hot and ready not always love a good Wendy's chicken nuggets with barbecue sauce and their fries are delicious. I wouldn't say the lady at the drive-thru was rude but you could definitely tell she was not in a good mood there was no thank you there was no have a good day she just had a mad look on her face the whole time... But the order was right and she did do her job
  • MM
    Mark
    Jan 15, 2026
    4.0
    Good burger, I've got a weakness for good burgers.
  • RF
    Ryan Franklin
    Nov 22, 2025
    1.0
    First off, the doors are locked when I arrive. Cool, pull up to drive thru window tell them I’m picking up a mobile order. Get told to drive back around (I’m the ONLY ONE IN LINE) to order at the window. Go around, tell them the same and get told to pull back to the window. Lady makes my drink, it’s dripping in soda, ask for a napkin to wipe it down, told they’re in the bag. Check bag, no straw for said drink, have to ask. Whoever on the inside and lady working the window clearly cannot be bothered with the customers. Fries were lukewarm at best and no ketchup in the bag. Couldn’t be bothered to even address it after the other shenanigans. Will NEVER come back to this location.
  • EM
    Eyeballs M
    Nov 11, 2025
    5.0
    Love their hamburgers, Chili, and Frosty.
  • KH
    Kevin Hudgins
    Oct 31, 2025
    1.0
    Came through to try and get food before work. No one responded over drive through. Pulled up to the window and the employees were just sitting there. Both stared at me then continued their conversation.

Frequently Asked Questions About Wendy's

Is Northchase Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Brand Certified Facts from Wendy's

Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: