Service Quality
Customer service experiences vary widely, with some staff being friendly and helpful, while others are reported as rude and inattentive.
Food Quality
Food quality is inconsistent, with reports of cold or improperly prepared items, but some customers enjoyed fresh and hot meals.
Wait Times
Many customers experienced long wait times, particularly at the drive-thru, leading to frustration.
Management Issues
There are concerns about management and staffing, with reports of being under-staffed and poor handling of customer complaints.