Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customer service is inconsistent, with reports of rudeness and poor attitudes from staff.
Food Quality
Food quality varies; some customers report fresh and hot meals, while others received cold or improperly prepared items.
Wait Times
Long wait times are frequently mentioned, especially during busy hours, with some customers waiting over 30 minutes.
Staff Friendliness
While some customers experienced friendly service, others reported rude interactions and lack of professionalism.
Order Accuracy
There are multiple complaints about incorrect orders and missing items, indicating issues with order accuracy.
EM
Eyeballs M
Nov 11, 2025
5.0
Love their hamburgers, Chili, and Frosty.
KH
Kevin Hudgins
Oct 31, 2025
1.0
Came through to try and get food before work. No one responded over drive through. Pulled up to the window and the employees were just sitting there. Both stared at me then continued their conversation.
JM
Jenny Martin
Oct 22, 2025
5.0
They are so nice in the morning:)
JK
John Kay
Oct 11, 2025
1.0
You get this crap service in Montgomery from these crap usual suspects that can’t even put a burger together. Trash.
TT
Tameka
Oct 5, 2025
5.0
The staff here is friendly and they serve the best quality of food yes they have bad days but overall by far the best location to me to visit
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Montgomery, AL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Montgomery, AL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (334) 279-0436.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Northchase Wendy’s serve breakfast?
Yes, this Wendy’s location in Montgomery, AL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the opening hours for the drive-thru at this Wendy's location?
The drive-thru is open daily from 6:30 AM to midnight.
Is this Wendy's location in Montgomery currently open?
Yes, this Wendy's location is open and committed to serving quality food every day.
Does this Wendy's serve breakfast?
Yes, breakfast is served with options like combos, sandwiches, coffee, and sides.
How can I order food from Wendy's for delivery or takeout?
You can order through the Wendy's app or via their website order.wendys.com by selecting this location.
What payment options are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I contact this Wendy's location for questions or feedback?
You can call (334) 279-0436 or reach Customer Care via their website live chat, phone at 888-624-8140, or customer satisfaction survey online.
Where can I see the menu and pricing for this Wendy's?
Menu and pricing are available at menu.wendys.com or the mobile app after selecting this location.
Are there other fast food restaurants near this Wendy's?
Yes, nearby fast food options include Taco Bell, McDonald's, Chester's Chicken, and Waffle House, providing variety for customers in the area.
What nearby places can help customers find Wendy's or enjoy activities before or after visiting?
Nearby landmarks include Quality Inn & Suites Near Maxwell-Gunter Air Force Base for lodging, Gunter Park Skatepark and Gunter Pool for recreation, and Marathon and Chevron gas stations for convenience.
Can I use the drive-thru to quickly pick up an order if I'm visiting other nearby businesses?
Yes, the drive-thru is open daily from 6:30 AM to midnight, making it convenient to grab food while visiting nearby places like Johnstone Supply or stores in the area.