Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.5
593 reviews
5 stars
197
4 stars
155
3 stars
99
2 stars
43
1 star
99
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported rude staff, slow service, and unresponsive drive-thru employees.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about cold, undercooked, or incorrect orders.
Friendly Staff
Despite the issues, some customers noted friendly staff and good service during certain visits.
Management Concerns
Several reviews pointed to poor management and staffing issues, leading to a lack of basic food items and overall disorganization.
Cleanliness
There were mentions of unsanitary conditions, including hair found in food and general cleanliness concerns.
- RFRyan FranklinNov 22, 20251.0First off, the doors are locked when I arrive. Cool, pull up to drive thru window tell them I’m picking up a mobile order. Get told to drive back around (I’m the ONLY ONE IN LINE) to order at the window. Go around, tell them the same and get told to pull back to the window. Lady makes my drink, it’s dripping in soda, ask for a napkin to wipe it down, told they’re in the bag. Check bag, no straw for said drink, have to ask. Whoever on the inside and lady working the window clearly cannot be bothered with the customers. Fries were lukewarm at best and no ketchup in the bag. Couldn’t be bothered to even address it after the other shenanigans. Will NEVER come back to this location.
- EMEyeballs MNov 11, 20255.0Love their hamburgers, Chili, and Frosty.
- KHKevin HudginsOct 31, 20251.0Came through to try and get food before work. No one responded over drive through. Pulled up to the window and the employees were just sitting there. Both stared at me then continued their conversation.
- JMJenny MartinOct 22, 20255.0They are so nice in the morning:)
- JKJohn KayOct 11, 20251.0You get this crap service in Montgomery from these crap usual suspects that can’t even put a burger together. Trash.
Frequently Asked Questions About Wendy's
Is Northchase Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the opening hours for the drive-thru at this Wendy's location?
The drive-thru is open daily from 6:30 AM to midnight.
Is this Wendy's location in Montgomery currently open?
Yes, this Wendy's location is open and committed to serving quality food every day.
Does this Wendy's serve breakfast?
Yes, breakfast is served with options like combos, sandwiches, coffee, and sides.
How can I order food from Wendy's for delivery or takeout?
You can order through the Wendy's app or via their website order.wendys.com by selecting this location.
What payment options are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I contact this Wendy's location for questions or feedback?
You can call (334) 279-0436 or reach Customer Care via their website live chat, phone at 888-624-8140, or customer satisfaction survey online.
Where can I see the menu and pricing for this Wendy's?
Menu and pricing are available at menu.wendys.com or the mobile app after selecting this location.
Are there other fast food restaurants near this Wendy's?
Yes, nearby fast food options include Taco Bell, McDonald's, Chester's Chicken, and Waffle House, providing variety for customers in the area.
What nearby places can help customers find Wendy's or enjoy activities before or after visiting?
Nearby landmarks include Quality Inn & Suites Near Maxwell-Gunter Air Force Base for lodging, Gunter Park Skatepark and Gunter Pool for recreation, and Marathon and Chevron gas stations for convenience.
Can I use the drive-thru to quickly pick up an order if I'm visiting other nearby businesses?
Yes, the drive-thru is open daily from 6:30 AM to midnight, making it convenient to grab food while visiting nearby places like Johnstone Supply or stores in the area.