Wendy's

3.4
925 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
5755 Atlanta Highway, Montgomery, AL
36117, United States

Hours

Reviews

3.4
925 reviews
5 stars
308
4 stars
197
3 stars
146
2 stars
78
1 star
196

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unprofessional behavior from staff, particularly management.

Food Quality

Many reviews highlighted issues with food being cold, poorly prepared, or incorrect orders.

Wait Times

Long wait times were a common complaint, with customers often waiting 20-30 minutes for their orders.

Cleanliness

The restaurant's cleanliness was criticized, with reports of dirty bathrooms and sticky floors.

Mobile Orders

Mobile order issues were prevalent, with many customers experiencing delays or incorrect items.
  • NS
    Nicholas Evans (SlimCutta75)
    Sep 30, 2025
    5.0
    The new management here is awesome!! It's become a friendlier environment and more care is taken towards preparation of the food! Great job! I'll be returning for future visits!
  • BB
    Brittany
    Sep 17, 2025
    1.0
    Shawanda that works here has the most nasty inappropriate attitude anybody working as a manager should have. Very loud and unprofessional! She was handling money and touching food without gloves or proper PPE on while dealing with food. I was told that everything was fresh during lunch time and when I went on the inside just to see how food was being prepared and guess what she was picking fries from nuggets placing them in containers to be serviced to customers. After approaching her about her attitude when dealing with customers she continued to walk around handling food careless and rolling her eyes laughing! If she don’t stop her ways when it comes to dealing with the public somebody won’t be as nice as I was to her.
  • RF
    Ray Freeman
    Sep 11, 2025
    1.0
    Went to get breakfast and of course it’s closed. No one responded to drive thru, so I tried to come inside… doors locked! It’s currently 8:00am
  • CR
    Control. Rider
    Sep 10, 2025
    1.0
    Horrible service. I got three bacon double stack biggie bags and three frostys, two regular and one plain. All of my frostys were 3/4 filled at best. All my burgers were the same and badly made. All had the same sauce (two honey mustard one BBQ). If I could leave zero stars I would. Save your money and just go to cook-out. Oh yeah my fries were cold as ice too. But what else's would I expect?
  • AO
    Another One
    Aug 22, 2025
    1.0
    I wasn't really happy to sit for almost 30 minutes outside of the store waiting on my food while six other cars we're taken care of and drove on out. I realize that it was a baked potato, but it shouldn't take 30 minutes to get a potato baked and out to a customer at the very beginning of a lunch rush

Frequently Asked Questions About Wendy's

Is Eastdale Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.