Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported rude and unprofessional behavior from staff, particularly management.
Food Quality
Many reviews highlighted issues with food being cold, poorly prepared, or incorrect orders.
Wait Times
Long wait times were a common complaint, with customers often waiting 20-30 minutes for their orders.
Cleanliness
The restaurant's cleanliness was criticized, with reports of dirty bathrooms and sticky floors.
Mobile Orders
Mobile order issues were prevalent, with many customers experiencing delays or incorrect items.
NS
Nicholas Evans (SlimCutta75)
Sep 30, 2025
5.0
The new management here is awesome!! It's become a friendlier environment and more care is taken towards preparation of the food! Great job! I'll be returning for future visits!
BB
Brittany
Sep 17, 2025
1.0
Shawanda that works here has the most nasty inappropriate attitude anybody working as a manager should have. Very loud and unprofessional! She was handling money and touching food without gloves or proper PPE on while dealing with food. I was told that everything was fresh during lunch time and when I went on the inside just to see how food was being prepared and guess what she was picking fries from nuggets placing them in containers to be serviced to customers. After approaching her about her attitude when dealing with customers she continued to walk around handling food careless and rolling her eyes laughing! If she don’t stop her ways when it comes to dealing with the public somebody won’t be as nice as I was to her.
RF
Ray Freeman
Sep 11, 2025
1.0
Went to get breakfast and of course it’s closed. No one responded to drive thru, so I tried to come inside… doors locked! It’s currently 8:00am
CR
Control. Rider
Sep 10, 2025
1.0
Horrible service. I got three bacon double stack biggie bags and three frostys, two regular and one plain. All of my frostys were 3/4 filled at best. All my burgers were the same and badly made. All had the same sauce (two honey mustard one BBQ). If I could leave zero stars I would. Save your money and just go to cook-out. Oh yeah my fries were cold as ice too. But what else's would I expect?
AO
Another One
Aug 22, 2025
1.0
I wasn't really happy to sit for almost 30 minutes outside of the store waiting on my food while six other cars we're taken care of and drove on out. I realize that it was a baked potato, but it shouldn't take 30 minutes to get a potato baked and out to a customer at the very beginning of a lunch rush
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Montgomery, AL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Montgomery, AL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (334) 277-8690.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Eastdale Wendy’s serve breakfast?
Yes, this Wendy’s location in Montgomery, AL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at Wendy's on Atlanta Highway?
The drive-thru is open from 6:30 AM to midnight Monday through Thursday and Sunday, and until 12:59 AM on Friday and Saturday.
Does this Wendy's location serve breakfast, and what meals are offered?
Yes, this Wendy's on Atlanta Highway serves breakfast, lunch, and dinner, including breakfast combos, sandwiches, coffee, and sides.
Can I order delivery or takeout from this Wendy's?
Yes, delivery and takeout are available. You can order through the Wendy's app or their website at order.wendys.com.
What payment methods does Wendy's on Atlanta Highway accept?
They accept American Express, Cash, Discover, Mastercard, and Visa.
How can I contact Wendy's on Atlanta Highway for feedback or questions?
You can call them directly at (334) 277-8690, reach customer care via their Contact page or live chat, or complete their Customer Satisfaction Survey online.
Are Wendy's gift cards available at this location?
Yes, gift cards can be purchased in-restaurant, at retailers, or online through the Wendy's gift card portal.
What nearby automotive services are close to Wendy's on Atlanta Highway?
Nearby automotive services include Tire City and Automotive Service, American Lube Fast, Pep Boys, Meineke Car Care, and Advance Auto Parts, which can be convenient for customers needing car care before or after dining.
What banks are near Wendy's on Atlanta Highway for quick financial errands?
First Tuskegee Bank, PNC Bank, and BBVA Bank are nearby, making it easy to handle banking needs in the area.
Are there any fitness or wellness centers near Wendy's on Atlanta Highway?
Yes, Planet Fitness gym is nearby, and beauty salons like Gifted, Anointing Hands, and 1st Place Barbering & ACA salon are also close, perfect for health and wellness activities before or after your meal.
What are some nearby dining or entertainment options around Wendy's on Atlanta Highway?
Nearby dining options include Arby's and The Velvet Room Bistro, while Yu BAR offers a bar and lounge experience, ideal for customers looking to extend their visit beyond Wendy's.