Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.4
930 reviews
5 stars
309
4 stars
198
3 stars
147
2 stars
78
1 star
198
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with reports of rude staff, long wait times, and incorrect orders.
Food Quality
Many customers complained about cold, poorly prepared food, with specific mentions of items being overcooked or lacking freshness.
Cleanliness
Several reviews noted unsanitary conditions in the restaurant, including dirty floors and bathrooms.
Management Issues
Feedback indicated a lack of effective management, with reports of unprofessional behavior from staff and inadequate training.
Drive-Thru Focus
Customers expressed frustration over the prioritization of drive-thru service at the expense of dine-in customers, leading to longer wait times.
- MAMichael AmersonDec 31, 20251.0Only made half the order, threw it in the car and refused to give the rest of the order
- KSKeisha SmithDec 4, 20251.0Wendy's in Montgomery, Alabama on Atlanta Highway really needs to train their workers on customer service. Their prices are too high for customers, so I would recommend that you go when you have a coupon; especially a family of 2 or more members. They need to change the timer on their outdoor lights in the fall because the area was too dark for customers to feel safe. You never are given a receipt after making a purchase. I wanted to try their new chicken tenders. Big mistake! I ended up paying $8.00 for four tenders that had no taste. I can honestly say that the size of the tenders were satisfying. Wendy's have just gone downhill. What a shame.
- NSNicholas Evans (SlimCutta75)Sep 30, 20255.0The new management here is awesome!! It's become a friendlier environment and more care is taken towards preparation of the food! Great job! I'll be returning for future visits!
- BBBrittanySep 17, 20251.0Shawanda that works here has the most nasty inappropriate attitude anybody working as a manager should have. Very loud and unprofessional! She was handling money and touching food without gloves or proper PPE on while dealing with food. I was told that everything was fresh during lunch time and when I went on the inside just to see how food was being prepared and guess what she was picking fries from nuggets placing them in containers to be serviced to customers. After approaching her about her attitude when dealing with customers she continued to walk around handling food careless and rolling her eyes laughing! If she don’t stop her ways when it comes to dealing with the public somebody won’t be as nice as I was to her.
- CRControl. RiderSep 10, 20251.0Horrible service. I got three bacon double stack biggie bags and three frostys, two regular and one plain. All of my frostys were 3/4 filled at best. All my burgers were the same and badly made. All had the same sauce (two honey mustard one BBQ). If I could leave zero stars I would. Save your money and just go to cook-out. Oh yeah my fries were cold as ice too. But what else's would I expect?
Frequently Asked Questions About Wendy's
Is Eastdale Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-thru at Wendy's on Atlanta Highway?
The drive-thru is open from 6:30 AM to midnight Monday through Thursday and Sunday, and until 12:59 AM on Friday and Saturday.
Does this Wendy's location serve breakfast, and what meals are offered?
Yes, this Wendy's on Atlanta Highway serves breakfast, lunch, and dinner, including breakfast combos, sandwiches, coffee, and sides.
Can I order delivery or takeout from this Wendy's?
Yes, delivery and takeout are available. You can order through the Wendy's app or their website at order.wendys.com.
What payment methods does Wendy's on Atlanta Highway accept?
They accept American Express, Cash, Discover, Mastercard, and Visa.
How can I contact Wendy's on Atlanta Highway for feedback or questions?
You can call them directly at (334) 277-8690, reach customer care via their Contact page or live chat, or complete their Customer Satisfaction Survey online.
Are Wendy's gift cards available at this location?
Yes, gift cards can be purchased in-restaurant, at retailers, or online through the Wendy's gift card portal.
What nearby automotive services are close to Wendy's on Atlanta Highway?
Nearby automotive services include Tire City and Automotive Service, American Lube Fast, Pep Boys, Meineke Car Care, and Advance Auto Parts, which can be convenient for customers needing car care before or after dining.
What banks are near Wendy's on Atlanta Highway for quick financial errands?
First Tuskegee Bank, PNC Bank, and BBVA Bank are nearby, making it easy to handle banking needs in the area.
Are there any fitness or wellness centers near Wendy's on Atlanta Highway?
Yes, Planet Fitness gym is nearby, and beauty salons like Gifted, Anointing Hands, and 1st Place Barbering & ACA salon are also close, perfect for health and wellness activities before or after your meal.
What are some nearby dining or entertainment options around Wendy's on Atlanta Highway?
Nearby dining options include Arby's and The Velvet Room Bistro, while Yu BAR offers a bar and lounge experience, ideal for customers looking to extend their visit beyond Wendy's.