Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.5
1,054 reviews
5 stars
352
4 stars
277
3 stars
167
2 stars
79
1 star
179
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported slow service, especially in the drive-thru, with long wait times and delays in order fulfillment.
Customer Service
Many reviews highlighted poor customer service, including rude staff, lack of acknowledgment, and negative attitudes from employees.
Food Quality
There were numerous complaints about cold or improperly prepared food, with some customers receiving incorrect orders or items missing.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty bathrooms and floors, contributing to a negative dining experience.
Management Issues
Customers expressed concerns about management, citing a lack of oversight, poor staff training, and inadequate responses to service issues.
- MMMatt3 days ago1.0Drive through doesn't acknowledge you and let you know it will be a minute. Slowest experience ever. Go inside to be greeted by the most unhappy looking staff ever and are also moving glacially slow. Not worth your time and money as they will, no doubt, get your order wrong.
- BWBrian and Taryn Wagner6 days ago1.0There were 2 cars in front of me in the drive through and it took a while just to order. Then I had to sit and wait at the speaker to order. I ordered 2 meals and she assumed I was done and gave me my total. I asked to add 2 frostys, which she didn't seem happy about. I got our drinks and frostys, then she said we had to pull up to wait for fries...at a fast food restaurant. 3 cars from behind me got their orders and left. When we finally got our meals and ate them, the burgers were cold and the fries and nuggets were semi warm. Not fast and not hot. Will not return.
- BBBrianna6 days ago1.0TERRIBLE CUSTOMER SERVICE!!!!!!
- TWtyrone watsonDec 7, 20254.0Slow service!
- FJFred JudkinsDec 3, 20253.0Not really happy to be at work or help customers. But okay in a pinch.
Frequently Asked Questions About Wendy's
Is Madison-Ave-308 Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-thru at this Wendy's location?
The drive-thru is open daily from 6:30 AM to midnight.
Does this Wendy's location serve breakfast?
Yes, breakfast is served here including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I order Wendy's food online or via an app?
Yes, you can order through the Wendy's mobile app or at order.wendys.com for pickup, delivery, or drive-thru.
What payment methods are accepted at this Wendy's?
Accepted payment options include American Express, Cash, Discover, MasterCard, and Visa.
Is Wendy's delivery available at this location?
Delivery may be available depending on your address; check the Wendy's app or order.wendys.com to confirm delivery options.
How can I contact this Wendy's location for feedback or questions?
You can call the restaurant directly at (334) 264-7103 or reach Wendy's Customer Care through their contact page or survey link.
Where is this Wendy's located and what is the address?
This Wendy's is located at 625 Madison Ave, Montgomery, AL 36104, USA.
What nearby restaurants can I visit before or after my meal at Wendy's?
Nearby restaurants include Manchu Wok for Chinese cuisine, Burger King for burgers and fast food, and American Deli Atlanta Highway offering American and deli options.
Are there any nearby entertainment venues close to this Wendy's?
Yes, the Montgomery Performing Arts Centre is nearby, offering concerts and comedy shows that you could enjoy before or after your meal.
What local services are nearby that customers might find useful when visiting this Wendy's?
Nearby, you can find SPF Window Tinting for automotive needs, Bayard Rustin Community Center and Thrift Store for shopping and community events, and Montgomery Auto Center LLC for car repairs.