Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.5
1,046 reviews
5 stars
349
4 stars
277
3 stars
165
2 stars
79
1 star
176
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rude staff and lack of acknowledgment at the drive-thru.
Wait Times
Many customers reported excessively long wait times at both the drive-thru and inside the restaurant.
Food Quality
Several reviews mentioned cold or improperly prepared food, with complaints about incorrect orders and food being stale.
Cleanliness
Customers noted unsanitary conditions, including dirty bathrooms and greasy floors.
Staff Attitude
Multiple reviews pointed out unprofessional behavior from staff, including rudeness and lack of courtesy.
- NFNate FochtNov 13, 20253.0Was fast and good but did not get straws nor would they open back up the window
- ANAna NickersonNov 3, 20251.0Slow workers. Ordered on the app for drive thru pickup, ended up having to inside. Ordered tenders a baked potato and a reward frosty. Got my tenders out of baked potato and didn’t get the frosty. Such a waste. Do not recommend
- JGjoe garrickOct 25, 20254.0It was like no one was there. But took 20 min to get my order
- CWCYNTHIA WILLIAMSOct 1, 20252.0OCT 1, 2025 MADISON AVENUE LOCATION The drive through wait for Wednesday night 7:45PM was ridiculous. With one person in front of me at the drive through, I waited 15 minutes and another 10 after I reached the microphone and gave her my order. She asked me to wait again when I got to pay window. Twenty eight minutes total time. RIDICULOUS!!!
- TPTeresa PierceOct 1, 20251.0Served cold food, Cashier had a terrible attitude !!
Frequently Asked Questions About Wendy's
Is Madison-Ave-308 Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Montgomery, AL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Montgomery, AL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (334) 264-7103.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Madison-Ave-308 Wendy’s serve breakfast?
Yes, this Wendy’s location in Montgomery, AL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at this Wendy's location?
The drive-thru is open daily from 6:30 AM to midnight.
Does this Wendy's location serve breakfast?
Yes, breakfast is served here including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I order Wendy's food online or via an app?
Yes, you can order through the Wendy's mobile app or at order.wendys.com for pickup, delivery, or drive-thru.
What payment methods are accepted at this Wendy's?
Accepted payment options include American Express, Cash, Discover, MasterCard, and Visa.
Is Wendy's delivery available at this location?
Delivery may be available depending on your address; check the Wendy's app or order.wendys.com to confirm delivery options.
How can I contact this Wendy's location for feedback or questions?
You can call the restaurant directly at (334) 264-7103 or reach Wendy's Customer Care through their contact page or survey link.
Where is this Wendy's located and what is the address?
This Wendy's is located at 625 Madison Ave, Montgomery, AL 36104, USA.
What nearby restaurants can I visit before or after my meal at Wendy's?
Nearby restaurants include Manchu Wok for Chinese cuisine, Burger King for burgers and fast food, and American Deli Atlanta Highway offering American and deli options.
Are there any nearby entertainment venues close to this Wendy's?
Yes, the Montgomery Performing Arts Centre is nearby, offering concerts and comedy shows that you could enjoy before or after your meal.
What local services are nearby that customers might find useful when visiting this Wendy's?
Nearby, you can find SPF Window Tinting for automotive needs, Bayard Rustin Community Center and Thrift Store for shopping and community events, and Montgomery Auto Center LLC for car repairs.