Wendy's

3.3
1103 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
6930 E. Chase Loop, Montgomery, AL
36117, United States

Hours

Reviews

3.3
1,103 reviews
5 stars
345
4 stars
224
3 stars
189
2 stars
101
1 star
244

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional staff, with many customers expressing dissatisfaction with the service they received.

Cleanliness

Multiple customers reported unsanitary conditions in the restaurant, including dirty bathrooms and floors, contributing to a negative dining experience.

Food Quality

Several reviews mentioned cold or poorly prepared food, with complaints about incorrect orders and lack of freshness.

Long Wait Times

Customers frequently noted long wait times both in the drive-thru and inside the restaurant, often exacerbated by understaffing.

Management Issues

Many reviews pointed to poor management and lack of leadership as contributing factors to the overall negative experiences reported by customers.
  • JH
    Jay Helms
    Dec 31, 2025
    1.0
    Good lord how do places like this stay in business. We were just passing through, a frequent route, but first/last time we’ll stop. Horrible horrendous staff.
  • MJ
    Meaghan Johnson
    Dec 27, 2025
    5.0
    Just what we ordered and came out timely.
  • GG
    GenaShaun
    Dec 6, 2025
    1.0
    Worse experience ever.. the MOD is unprofessional
  • AC
    Aishia Curry
    Sep 28, 2025
    5.0
    We were in town for my daughter’s birthday weekend and she wanted Wendy’s. The staff here went above and beyond any Wendy’s we have ever experienced. Would definitely recommend this location over any other.
  • FS
    Francisco Santana
    Sep 20, 2025
    1.0
    Without a doubt, this is the most disgusting place I've ever experienced in a restaurant. The girl at the window. When it came time to return my credit card, she handed it back to me covered in blood. She told me it was because her nose was bleeding. She wasn't wearing gloves and kept putting her fingers in my nose. But the worst part was that she did it in a mocking way, meaning laughing. I don't recommend going to this place.

Frequently Asked Questions About Wendy's

Is 6930 E. Chase Loop Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-through hours for Wendy's at 6930 E. Chase Loop, Montgomery, AL?

The drive-through is open daily from 10:00 AM to 12:00 AM (midnight).