Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous reviews highlighted consistently poor customer service, with reports of rude and unprofessional staff, long wait times, and incorrect orders.
Cleanliness
Many customers reported unsanitary conditions, including dirty bathrooms, sticky floors, and overall lack of cleanliness in the dining area.
Food Quality
Several reviews mentioned cold or poorly prepared food, with complaints about incorrect orders and items being out of stock.
Staffing Issues
Customers noted that the location often appeared understaffed, leading to slow service and further exacerbating the negative experiences.
JH
Jay Helms
Dec 31, 2025
1.0
Good lord how do places like this stay in business. We were just passing through, a frequent route, but first/last time we’ll stop. Horrible horrendous staff.
MJ
Meaghan Johnson
Dec 27, 2025
5.0
Just what we ordered and came out timely.
GG
GenaShaun
Dec 6, 2025
1.0
Worse experience ever.. the MOD is unprofessional
AC
Aishia Curry
Sep 28, 2025
5.0
We were in town for my daughter’s birthday weekend and she wanted Wendy’s. The staff here went above and beyond any Wendy’s we have ever experienced. Would definitely recommend this location over any other.
FS
Francisco Santana
Sep 20, 2025
1.0
Without a doubt, this is the most disgusting place I've ever experienced in a restaurant. The girl at the window. When it came time to return my credit card, she handed it back to me covered in blood. She told me it was because her nose was bleeding. She wasn't wearing gloves and kept putting her fingers in my nose. But the worst part was that she did it in a mocking way, meaning laughing. I don't recommend going to this place.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours for Wendy's at 6930 E. Chase Loop, Montgomery, AL?
The drive-through is open daily from 10:00 AM to 12:00 AM (midnight).
Is the Wendy's located at 6930 E. Chase Loop currently open?
Yes, this Wendy's location is open and committed to serving quality food every day.
Does this Wendy's location offer delivery services?
Yes, delivery is available. You can check delivery availability by entering your address on their app or at order.wendys.com.
What payment options are accepted at this Wendy's?
They accept American Express, Cash, Discover, MasterCard, and Visa.
What meals does Wendy's at 6930 E. Chase Loop serve?
This location serves breakfast, lunch, and dinner.
Where can I view the menu and prices for this Wendy's?
You can view the menu and pricing at https://menu.wendys.com/ or https://order.wendys.com after selecting this location.
How can I provide feedback or contact the Wendy's at 6930 E. Chase Loop?
You can call the location at (334) 277-9090, use the Customer Care live chat on their contact page, or fill out the Wendy's Customer Satisfaction Survey online.
Can I order food online or through a mobile app from this Wendy's?
Yes, you can order food via their mobile app or online at https://order.wendys.com.
Which popular fast food restaurants are near this Wendy's at East Chase Loop?
Nearby fast food restaurants include Arby's, Chick-fil-A, Whataburger, Del Taco Montgomery, and Red Robin Gourmet Burgers.
Are there places to grab coffee or desserts near Wendy's at 6930 E. Chase Loop?
Yes, Starbucks and Smoothie King are nearby for coffee and smoothies, and Great American Cookies and Nothing Bundt Cakes offer dessert options.
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