Wendy's

3.3
1097 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
6930 E. Chase Loop, Montgomery, AL
36117, United States

Hours

Reviews

3.3
1,097 reviews
5 stars
344
4 stars
224
3 stars
189
2 stars
100
1 star
240

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unprofessional, and unhelpful.

Cleanliness

Many customers reported unsanitary conditions, including dirty bathrooms and dining areas.

Food Quality

Several reviews mentioned cold food, incorrect orders, and overall dissatisfaction with the quality of the meals.

Long Wait Times

Customers frequently complained about long wait times both in the drive-thru and inside the restaurant.

Staff Attitude

Multiple reviews noted a lack of friendliness and professionalism among the staff, contributing to a negative dining experience.
  • AC
    Aishia Curry
    Sep 28, 2025
    5.0
    We were in town for my daughter’s birthday weekend and she wanted Wendy’s. The staff here went above and beyond any Wendy’s we have ever experienced. Would definitely recommend this location over any other.
  • FS
    Francisco Santana
    Sep 20, 2025
    1.0
    Without a doubt, this is the most disgusting place I've ever experienced in a restaurant. The girl at the window. When it came time to return my credit card, she handed it back to me covered in blood. She told me it was because her nose was bleeding. She wasn't wearing gloves and kept putting her fingers in my nose. But the worst part was that she did it in a mocking way, meaning laughing. I don't recommend going to this place.
  • CP
    Crystal Pearson
    Sep 20, 2025
    3.0
    The food was not good, and it was cold. They were out of alot of the drinks in the machine and the wait was long. The staff was friendly.
  • BC
    Blake Cobb (Good Job Cobb)
    Sep 6, 2025
    5.0
    I got the new Wednesday TV series Meal of Misfortune. It was really good!
  • YY
    YukonV
    Aug 31, 2025
    1.0
    Absolutely awful service.

Frequently Asked Questions About Wendy's

Is 6930 E. Chase Loop Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.