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Wendy's

3.3
(1067 reviews)

Business Details

(334) 277-9090

About

Fast Food RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
6930 E. Chase Loop, Montgomery, AL
36117, United States

Hours

Reviews

3.3
1,067 reviews
5 stars
329
4 stars
213
3 stars
185
2 stars
99
1 star
241

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently poor customer service, with reports of rude and unprofessional staff, long wait times, and incorrect orders.

Cleanliness

Many customers reported unsanitary conditions, including dirty bathrooms, sticky floors, and overall lack of cleanliness in the dining area.

Food Quality

Several reviews mentioned cold or poorly prepared food, with complaints about incorrect orders and items being out of stock.

Staffing Issues

Customers noted that the location often appeared understaffed, leading to slow service and further exacerbating the negative experiences.
  • JH
    Jay Helms
    Dec 31, 2025
    1.0
    Good lord how do places like this stay in business. We were just passing through, a frequent route, but first/last time we’ll stop. Horrible horrendous staff.
  • MJ
    Meaghan Johnson
    Dec 27, 2025
    5.0
    Just what we ordered and came out timely.
  • GG
    GenaShaun
    Dec 6, 2025
    1.0
    Worse experience ever.. the MOD is unprofessional
  • AC
    Aishia Curry
    Sep 28, 2025
    5.0
    We were in town for my daughter’s birthday weekend and she wanted Wendy’s. The staff here went above and beyond any Wendy’s we have ever experienced. Would definitely recommend this location over any other.
  • FS
    Francisco Santana
    Sep 20, 2025
    1.0
    Without a doubt, this is the most disgusting place I've ever experienced in a restaurant. The girl at the window. When it came time to return my credit card, she handed it back to me covered in blood. She told me it was because her nose was bleeding. She wasn't wearing gloves and kept putting her fingers in my nose. But the worst part was that she did it in a mocking way, meaning laughing. I don't recommend going to this place.

Frequently Asked Questions About Wendy's

Is 6930 E. Chase Loop Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-through hours for Wendy's at 6930 E. Chase Loop, Montgomery, AL?

The drive-through is open daily from 10:00 AM to 12:00 AM (midnight).

Brand Certified Facts from Wendy's

Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
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  • Legal business name
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  • Phone number
  • Official website
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