Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.4
892 reviews
5 stars
293
4 stars
210
3 stars
142
2 stars
89
1 star
158
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported rude and unprofessional behavior from staff, leading to a negative dining experience.
Order Accuracy
Many reviews highlighted issues with incorrect orders and missing items, causing frustration among customers.
Food Temperature
A significant number of customers received cold food, which detracted from their overall satisfaction.
Cleanliness
The restaurant was frequently described as dirty, with unsanitary conditions reported in both the dining area and restrooms.
Management Issues
Several reviews mentioned poor management and lack of staff training, contributing to the overall negative experience.
- ADAngela DeMerittNov 9, 20251.0We stopped at this location since it was right off the highway but it was extremely disappointing. We ordered inside and took the food to go. While we waited, we used the restrooms. One toilet was inoperable with vomit in it so the smell was unbearable. There weren’t any paper towels in either restroom. The self serve soda machine did not have any ice and the screen was filthy with fingerprints. It looked like it had never been cleaned off, you could hardly make a selection. The food was cold and the french fries were not cooked all the way. If you are considering this as a meal option, don’t bother and keep going.
- AAAdriannaOct 8, 20251.0I hate this Wendy’s with a passion at this point. Everytime I go lately you wait for 30 plus minutes for some COLD food. On top of that the order wrong so now I gotta wait even longer. I’m so sick of it. Will be contacting corporate asap. Obviously they don’t want the job anyway
- QLQueen LeahOct 8, 20251.0The manager is rude smh
- KBKymmie BlueSep 24, 20255.0The product quality is consistently outstanding, exceeding my expectations,I was completely impressed with their professionalism and customer service the manager Andrea was awesome me and my family will be returning
- SCStarlight CarterSep 12, 20251.0When I came to this location it was not busy at all. I ordered a $5 biggie bags with no moderations. I got a burger no cheese and only bacon on it. This location is very sad and it obvious that the workers are only there to get a pay check and care nothing about people who pay money for simple food service. This location needs to be closed down because the bare minimum is still too much for these lazy workers .
Frequently Asked Questions About Wendy's
Is West South Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Montgomery, AL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Montgomery, AL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (334) 284-4531.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does West South Wendy’s serve breakfast?
Yes, this Wendy’s location in Montgomery, AL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at Wendy's on 1195 W. South Blvd, Montgomery?
The drive-thru at this Wendy's location is open daily from 6:30 AM until midnight.
Does Wendy's at 1195 W. South Blvd offer breakfast?
Yes, this Wendy's serves breakfast, including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I place a delivery order for Wendy's in Montgomery, AL?
Yes, delivery is available where offered. You can check delivery availability and order on the Wendy's app or at order.wendys.com by entering your address.
How can I contact Wendy's Montgomery location for questions or feedback?
You can reach their Customer Care team via live chat or phone at 888-624-8140. For direct contact, call the Montgomery Wendy's at (334) 284-4531.
Does this Wendy's location accept credit cards?
Yes, this Wendy's accepts American Express, Visa, Mastercard, Discover, and also cash payments.
Are there any other fast food restaurants near Wendy's on South Blvd in Montgomery?
Yes, nearby fast food options include Hardee's, Subway, Dairy Queen, and another Wendy's location, giving you a variety of choices in the area.
I am visiting a hotel nearby Wendy's on 1195 W. South Blvd. Which hotels are close by?
Nearby hotels include Candlelight Inn and Suites, Key West Inn Montgomery, Comfort Inn, Super 8 by Wyndham Montgomery I-65, and OYO Hotel Montgomery AL I-65 & South Blvd, making it convenient for you to grab a meal at Wendy's during your stay.
Are there nearby places to visit after dining at Wendy's on South Blvd?
After dining, you can check out Club G's, a local dance club and bar, or relax at Daren's Sports Bar and Candlelight Bar & Grill nearby for more entertainment options.
Can I order food from Wendy's Montgomery location on my mobile device?
Yes, you can order through the Wendy's mobile app or via their website order.wendys.com for pickup, delivery, or drive-thru service.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen details are available on the Wendy's menu website, mobile app, and posted within the restaurant. You can view this info by selecting a menu item and clicking the 'Nutrition & Allergens' link.