Tropical Smoothie Cafe

3.7
526 reviews

About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast Restaurant
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®. *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
6600 Atlanta Hwy, Montgomery, AL
36117, United States

Hours

Reviews

3.7
526 reviews
5 stars
265
4 stars
81
3 stars
36
2 stars
25
1 star
119

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, inattentive, and unprofessional.

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong ingredients.

Service Speed

Customers frequently complained about long wait times both in-store and at the drive-thru, often exceeding 20 minutes.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty floors and sticky surfaces, contributing to a negative dining experience.

Product Quality

While some customers enjoyed the smoothies and food, there were complaints about inconsistent quality and presentation.
  • MF
    Melissa Flores
    Oct 1, 2025
    5.0
    Mariah was amazing she fixed my Order and was so sweet hats off girl look at you shinin and stuff!!!!
  • LL
    Layan
    Sep 30, 2025
    5.0
    I always loved tropical smoothie cafe but i never tried this branch but today i was close to this one so i went to it and it was amazing as the usual the workers were so sweet and welcoming they made sure my order was correct and they were super polite my sandwich was amazing and my smoothie was perfect!
  • MA
    Mickey Allen
    Sep 17, 2025
    1.0
    My 8 month pregnant daughter just went through the drive through with toddler twins. She was told that they closed the drive through because they were too busy with in person and online. This is not acceptable. Either close the drive through permanently or provide the advertised service with excellence. Some do not come through drive through for just convenience but necessity. She was told they could not help her.
  • AE
    Alexandria Ellis
    Sep 12, 2025
    1.0
    I’ve given this Tropical Smoothie location several chances, but the quality of service has declined drastically compared to 2020. The açaí bowls barely have any açaí, just mostly toppings, and they don’t even include the proper utensils in the bag. On top of that, the young ladies working today were extremely rude, which was very disheartening. I will no longer be spending my money here.
  • MS
    MsQ SuperFantastic
    Aug 30, 2025
    1.0
    Wish I would have read the reviews. Employee who answered the phone is trash. I ordered a Jetty Punch with a energizer, it tasted horrible. There were chuncks of energizer in my smoothie. The texture of the smoothie was clear with a funny taste, like it was made with water. I WILL NEVER EVER VISIT THIS LOCATION AGAIN! 9/1/25 The actual manager returned called on today and apologized for the service. She offered another smoothie on a future visit, which I declined. I appreciate the call. I may visit in the future but I will check the Google Review first to see if the service is still the same.

Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe accept reservations?

No, Tropical Smoothie Cafe does not accept reservations.

What are the dine-in hours at Tropical Smoothie Cafe in Montgomery?

The dine-in hours are Monday to Friday from 6:00 AM to 9:00 PM, Saturday from 8:00 AM to 9:00 PM, and Sunday from 9:00 AM to 9:00 PM.