Tropical Smoothie Cafe

4.1
312 reviews

About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast Restaurant
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®. *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
3008 Zelda Road, Montgomery, AL
36106, United States

Hours

Reviews

4.1
312 reviews
5 stars
192
4 stars
58
3 stars
12
2 stars
8
1 star
42

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, lack of acknowledgment, and mishandling of orders.

Food Quality

Mixed feedback on food quality, with some customers enjoying their meals while others reported issues like undercooked items and incorrect orders.

Cleanliness

Several customers expressed concerns about cleanliness, citing unsanitary conditions and poor hygiene practices among staff.

Smoothie Consistency

Customers noted inconsistency in smoothie quality, with some experiencing watered-down drinks while others praised the flavors.

Management Issues

Reviews indicated a lack of effective management and training, leading to repeated customer complaints and dissatisfaction.
  • IM
    Izzy Crocket Maples
    Nov 17, 2025
    1.0
    Listen, if you are going to try the new acia bowl DON'T DO IT! It is Horrendous! It's NOTHING like frutta bowl! I hv been going to the Zelda loc since they opened & the employees are gaslighting teenyboppers! I overlook it regularly for the smoothie. Here lately the whole atmosphere has been awful. I think the employees are just there. They do the absolute bare minimum on everything. And the owner, she allows it. I went in today just to try the bowl and the actual ingredients listed on the website were not in it. The acia itself was extremely bitter, frozen in clumps, the blueberries were well past throw away and the banana were brown. Sad really. I hv been going to the new frutta bowl in Millbrook and they are well worth the drive and time if you want a REAL AND AMAZING FRESH DELICIOUS BOWL DEFINITELY GO TO FRUTTA BOWL!!!!
  • CB
    Chris Bittle
    Nov 3, 2025
    1.0
    Crew was standing around talking amongst themselves. My order was not in the cubicle for carryout, but was instead behind the counter. I had to ask to retrieve it. Once I was on the road I discovered that the receipt was not put into the bag. This was needed. I called the store to ask if a receipt could be emailed or texted to me. They refused. It is apparent that none of them have cell phones in order to text any receipt, nor did they have emails in order to email a receipt. It is also evident from their response to my inquiry of a receipt that they were unwilling to assist. There are plenty of other restaurants in this plaza. Go visit them and you'll likely be treated better.
  • DH
    Donna Marie Henderson
    Oct 25, 2025
    5.0
    So yummyyyy, i buy from here once a week, they’re fast, has great service and good food/drinks. My favorite drink is beach bum with white chocolate and i also get the 3 cheese chicken quesadilla.
  • XT
    Xian True
    Oct 21, 2025
    5.0
    Even if they get an order incorrect, I love it there. Love the smoothies, and how nice the staff is. They fixed my order and was kind about it. I am terrible with names, but the one with the 777 tattoo was kind and did my new smoothie fast and hassle free.
  • CG
    Corey Galloway
    Oct 8, 2025
    1.0
    I usually enjoy the food at this location. However, my last 2 experiences have been atrocious.The person that is making the quesadillas needs to be given another duty. They are dry as the Sahara Desert. Food is too expensive for that nonsense…

Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe accept reservations?

No, Tropical Smoothie Cafe does not accept reservations.

What are the operating hours for dine-in at Tropical Smoothie Cafe?

The dine-in hours are 7:00 AM to 9:00 PM Monday through Friday, 8:00 AM to 9:00 PM on Saturday, and 9:00 AM to 8:00 PM on Sunday.