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Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Numerous reviews highlighted poor customer service, including rude staff, lack of acknowledgment, and mishandling of orders.
Food Quality
Mixed feedback on food quality, with some customers enjoying their meals while others reported issues like undercooked items and incorrect orders.
Cleanliness
Several customers expressed concerns about cleanliness, citing unsanitary conditions and poor hygiene practices among staff.
Smoothie Consistency
Customers noted inconsistency in smoothie quality, with some experiencing watered-down drinks while others praised the flavors.
Management Issues
Reviews indicated a lack of effective management and training, leading to repeated customer complaints and dissatisfaction.
IM
Izzy Crocket Maples
Nov 17, 2025
1.0
Listen, if you are going to try the new acia bowl DON'T DO IT! It is Horrendous! It's NOTHING like frutta bowl! I hv been going to the Zelda loc since they opened & the employees are gaslighting teenyboppers! I overlook it regularly for the smoothie. Here lately the whole atmosphere has been awful. I think the employees are just there. They do the absolute bare minimum on everything. And the owner, she allows it. I went in today just to try the bowl and the actual ingredients listed on the website were not in it. The acia itself was extremely bitter, frozen in clumps, the blueberries were well past throw away and the banana were brown. Sad really. I hv been going to the new frutta bowl in Millbrook and they are well worth the drive and time if you want a REAL AND AMAZING FRESH DELICIOUS BOWL DEFINITELY GO TO FRUTTA BOWL!!!!
CB
Chris Bittle
Nov 3, 2025
1.0
Crew was standing around talking amongst themselves. My order was not in the cubicle for carryout, but was instead behind the counter. I had to ask to retrieve it. Once I was on the road I discovered that the receipt was not put into the bag. This was needed. I called the store to ask if a receipt could be emailed or texted to me. They refused. It is apparent that none of them have cell phones in order to text any receipt, nor did they have emails in order to email a receipt. It is also evident from their response to my inquiry of a receipt that they were unwilling to assist. There are plenty of other restaurants in this plaza. Go visit them and you'll likely be treated better.
DH
Donna Marie Henderson
Oct 25, 2025
5.0
So yummyyyy, i buy from here once a week, they’re fast, has great service and good food/drinks. My favorite drink is beach bum with white chocolate and i also get the 3 cheese chicken quesadilla.
XT
Xian True
Oct 21, 2025
5.0
Even if they get an order incorrect, I love it there. Love the smoothies, and how nice the staff is. They fixed my order and was kind about it. I am terrible with names, but the one with the 777 tattoo was kind and did my new smoothie fast and hassle free.
CG
Corey Galloway
Oct 8, 2025
1.0
I usually enjoy the food at this location. However, my last 2 experiences have been atrocious.The person that is making the quesadillas needs to be given another duty. They are dry as the Sahara Desert. Food is too expensive for that nonsense…
Frequently Asked Questions About Tropical Smoothie Cafe
Does Tropical Smoothie Cafe accept reservations?
No, Tropical Smoothie Cafe does not accept reservations.
What are the operating hours for dine-in at Tropical Smoothie Cafe?
The dine-in hours are 7:00 AM to 9:00 PM Monday through Friday, 8:00 AM to 9:00 PM on Saturday, and 9:00 AM to 8:00 PM on Sunday.
Can I get delivery from Tropical Smoothie Cafe and what are the delivery hours?
Yes, delivery is available from 7:00 AM to 8:00 PM Monday through Friday, 9:00 AM to 8:00 PM on Saturday, and 8:00 AM to 8:30 PM on Sunday.
What pickup options does Tropical Smoothie Cafe offer?
They offer in-store pickup and curbside pickup from 7:00 AM to 8:00 PM on weekdays and 9:00 AM to 8:00 PM on weekends.
Is there an app available for ordering from Tropical Smoothie Cafe?
Yes, you can order using the Tropical Smoothie app available on both Apple App Store and Google Play Store.
What kind of payment methods are accepted at Tropical Smoothie Cafe?
They accept American Express, Android Pay, Apple Pay, cash, contactless payments, Discover, MasterCard, and Visa.
Does Tropical Smoothie Cafe have options suitable for children?
Yes, Tropical Smoothie Cafe has a children's menu and welcomes families.
What are some popular nearby dining options to Tropical Smoothie Cafe at Zelda Place?
Nearby dining options include Sushi Cafe for Japanese cuisine, Crumbl - Zelda for desserts, China King for Asian cuisine, and Michael's Table for general dining.
Are there places near Tropical Smoothie Cafe where I could grab dessert after my meal?
Yes, Crumbl - Zelda and California Yogurt Kraze are nearby dessert spots, and Ice King offers ice cream and bubble tea.
What local stores or services are near Tropical Smoothie Cafe that customers might visit?
Nearby are Publix Super Market at Zelda Place for groceries, USPS for postal services, and Born Children's Boutique for clothing.