Taco Bell

3.8
1182 reviews
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Business Details

5163 Carmichael Rd, Montgomery, AL
36106, United States
(334) 230-7622
https://locations.tacobell.com/al/montgomery/5163-carmichael-rd.html
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About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 5163 Carmichael Rd in Montgomery. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
5163 Carmichael Rd, Montgomery, AL
36106, United States

Hours

Reviews

3.8
1,182 reviews
5 stars
507
4 stars
289
3 stars
171
2 stars
70
1 star
145

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant number of customers experienced rude or unhelpful service, with some noting staff attitudes and management issues.

Order Accuracy

Many customers reported receiving incorrect orders or missing items, leading to frustration and dissatisfaction.

Food Quality

While some reviews praised the food quality, others mentioned issues such as cold food, small portions, and incorrect ingredients.

Drive-Thru Experience

Customers noted long wait times in the drive-thru, with some expressing that the service was slow despite the high volume of orders.

Cleanliness and Safety

Concerns were raised about the cleanliness of the location and safety issues related to the surrounding area.
  • ML
    Mabell Leuci
    Nov 16, 2025
    1.0
    Inside closes at 6pm! That's insane. I refuse to eat somewhere if I'm not welcome inside.
  • TB
    Tommy Billups
    Nov 6, 2025
    4.0
    This Taco Bell was on point, on Carmichael
  • KK
    Kat
    Nov 1, 2025
    3.0
    Friendly staff. Only issue is inconsistency in food - sometimes the tacos and burritos do not have much filling - other times they are made properly - there is dine-in and drive through - I always use the drive through
  • JH
    J Holbrook
    Oct 22, 2025
    1.0
    Theres maybe a teaspoon of meat in here. This place is a joke. Got the wrong food and what I did get was barely justifiable to pay for. Go somewhere else
  • LW
    Lee Williams
    Aug 16, 2025
    1.0
    Costumer service is terrible!!!! Order two steak queso llama, a taco 12 pack, and two cheesy rolls ups. We were asked us to pull around to parking lot. The wait wasn’t terrible they brought out the order after checking a few times and counting tacos, we realized we were missing the two cheesy roll up’s. Went inside and the woman who came to counter was clearly annoyed. She said the roll ups were in the taco box 12 pack, when she pulled out the roll ups, I pointed out there were only now 10 tacos in the pack instead of 12 - this is basic math, plus the promotion and receipt stated “12 beef soft tacos.” The woman who I believe had to be the manager in a grey polo just looked at me and walked off to the back. I stood there for a few minutes to see if she was going to come back or if someone else was going to handle it but the workers at the window and food line just smirked and laughed. I walked out and will never spend another penny at this location.
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Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell on Carmichael Rd in Montgomery?

The drive-through is open daily from 9:00 AM to 5:00 PM.

Where is the Taco Bell located in Montgomery, AL?

It is located at 5163 Carmichael Rd, Montgomery, AL 36106.