Service Quality
Customers reported a mix of friendly and rude service, with several mentioning long wait times and order inaccuracies.
Food Quality
Food quality varied significantly, with some customers praising freshness while others complained about cold or improperly prepared items.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and poor communication regarding order fulfillment.
Cleanliness and Hygiene
Several customers expressed concerns about cleanliness and hygiene practices among staff, particularly in food preparation.
Management Issues
Frequent mentions of poor management and staffing problems, leading to disorganization and customer dissatisfaction.