Order Accuracy
Many customers reported issues with incorrect orders, missing items, and food not matching what was ordered.
Customer Service
Feedback highlighted a mix of friendly and rude service, with several customers experiencing unprofessional behavior from staff.
Food Quality
Customers expressed dissatisfaction with food quality, including cold items, lack of ingredients, and poorly prepared dishes.
Wait Times
Numerous reviews mentioned excessive wait times for food, both for in-store and drive-thru orders.
Cleanliness and Sanitation
Some customers raised concerns about cleanliness, including unsanitary conditions and food safety issues.